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Birch Hill Suites Kansas City - Independence

Independence · US

Birch Hill Suites Kansas City - Independence

4.7
Fair330 reviews
  1. Hotel Collection
  2. /Hotels in Independence
  3. /Birch Hill Suites Kansas City - Independence
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Independence, US

Welcome to HomeTowne Studios by Red Roof Kansas City - Independence!

Convenient Kitchenettes: Enjoy the convenience of a fully equipped kitchenette in every room, complete with a stove, microwave, and fridge for longer stays.

Laundry Facilities: Take advantage of our on-site laundry facilities to make your stay even more comfortable and convenient.

Great Amenities: Benefit from free WiFi, parking, and local phone calls during your stay. Explore nearby attractions like the Harry S Truman Library, Arrowhead Stadium, and Kauffman Field.

Ready to experience comfort and convenience at HomeTowne Studios by Red Roof Kansas City - Independence? Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

14800 E. 42nd Street S

Independence · US

+1 816-298-8118

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Out of respect for our guests' privacy, full housekeeping services are included in the price of your stay and offered once every two weeks, with a refresh in between. You may schedule additional housekeeping services on a customized schedule through the front desk for an additional cost. Please contact the Hotel for more details. Primary guest must be 21 years of age or older with valid identification at check-in. Active military personnel must be 18 years of age or older with valid identification at check-in. Dishes are not provided in the rooms, but dish packs are available for purchase. A valid credit card is required at check-in. Cash is not accepted at this location. An additional security deposit is required for guests staying for a week or longerGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

4.7

Below Average

330 reviews

Highlights

  • +Decent staff interactions
  • +Good location in terms of accessibility

Could Improve

  • –Poor cleanliness and maintenance
  • –Rude service from reception
  • –Safety concerns in the area
Cleanliness2.5

Numerous reviews highlighted issues with cleanliness, including dirtiness and unpleasant odors.

Service7.0

Mixed reviews, with some decent staff interactions but significant complaints about rude service.

Location5.5

Location was mentioned positively in some reviews but had serious safety concerns noted.

Room Quality4.0

Reportedly poor quality rooms with maintenance issues and negative experiences overall.

Amenities5.5

Amenities were mentioned but mostly negatively; some functionality noted, but overall dissatisfaction.

Value for Money3.5

Several reviews indicated that the experience did not meet expectations for the price paid.

Food and Beverage5.5

Not mentioned in reviews; assumed standard quality for this hotel tier.

Overall Experience4.5

Majority of reviews reflect very negative experiences leading to a low overall rating.

Perez

Couple · Sep 2026

4

I wouldn't stay there again for free

Liked:The staff person who searched our room was polite and asked about our snake
Disliked:The wifi was so bad you couldn't watch Netflix, a crazy person harassed us in the parking lot and screamed at others on many occasions, they do searches of the rooms called inspections and had an insane amount of bugs because of a 1/2 gap in the door.

via Nuitee

John

Solo Traveller · Sep 2026

10
Liked:Room was good and clean. Please is well sufficient for any longer stay.
Disliked:I didn't experience any thing unlikeable

via Nuitee

Sadeque

Extended Group · Jul 2026

1

Anyone booking this property must be careful about any consequences. BEWARE Booking.com!

Liked:Nothing at all. The hosts were very unwelcoming. The approach was like 'take it or leave us alone'? I felt that I was being dodged by Booking.com
Disliked:At the check in, they had me sign a document that the property will not be responsible for any loss of valuables from the room during our stay. In the last 40 years of my international travel, I have not such disclaimer. The bed and the rooms had bugs and insects. I checked in and checked out within 40 minutes. I couldn't believe that Booking.com had this property listing in their app. I called Booking.com for a full refund and was equally disgusted with their response. I thought Booking.com no longer bothers about our review. Fellow travellers this is a sign of how we are being robbed off. We paid $230 per night for 2 nights and couldn't stay for an hour. Had to book another property far away from the city at late night. The hosts were so arrogant and the borders were so different from the other properties we stayed.

via Nuitee

Jordan

Couple · Jul 2026

1
Liked:Super sketchy hotel, do not stay here. Reeks of marijuana as soon as you go into the check in area.

via Nuitee

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