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JAZ Neo Saraya Palms

Hurghada · EG

JAZ Neo Saraya Palms

8.5
Excellent658 reviews
  1. Hotel Collection
  2. /Hotels in Hurghada
  3. /JAZ Neo Saraya Palms
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Hurghada, EG

Luxurious Suites and Studios with Stunning Views

Modern Amenities and Relaxing Spa

Gourmet Dining and Central Pool Bar

Experience the ultimate blend of luxury and relaxation at Jaz Makadi Saraya Palms. Indulge in the modern décor of our air-conditioned suites and studios, each featuring a furnished balcony with breathtaking views of the pool and golf course. Unwind at the Makadi Spa or take a dip in the outdoor pool.

Satisfy your culinary cravings at the gourmet restaurants in Madinat Makadi, and enjoy refreshing drinks at the central pool bar. Stay connected with free limited WiFi or opt for high-speed access. With car rental and tour excursion services, your stay will be as convenient as it is luxurious.

Only a 30-minute drive from Hurghada Airport, our hotel offers easy access to Souk Makadi for a delightful shopping experience. Book now and elevate your vacation with us.

Loading rooms and rates...

Location

How to Find Us

Madinat Makadi

Hurghada · EG

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guest can enjoy free access to Makadi Waterpark until 31st October 2026. Please note that the hotel might contact guests directly with a credit card pre-authorization letter on the day of booking. Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on someone else’s behalf, please contact the hotel directly to arrange for third party billing. Kindly note that birth certificates need to be presented upon check-in for children accompanying guests. Please note that swimming in the pool and in the sea is only permitted in adequate Bathing suit. Swimming in loose/cotton clothing is also not permitted. When booking more than 5 rooms, additional supplements may apply. Bookings will be nonrefundable and full amount of the stay will be charged anytime. For Refundable bookings, the guest will receive Payment Gate-Way link via email to process the 01 night payment. For Non-Refundable bookings, guests will receive Payment Gate-Way link via email to process full payment. Free Beach Shuttle Bus to sharing Beach with Jaz Saraya Resort Hotel. Long-Stay Policy: For bookings of 5 nights or more, the full amount for the entire length of stay will be charged at check-in. No refunds or credits will be issued in the event of an early departure.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

658 reviews

Highlights

  • +Friendly and helpful staff (named staff praised)
  • +Spacious, comfortable rooms and apartments
  • +Large free aqua park / waterpark
  • +Well-maintained pools and gardens
  • +Clean facilities
  • +Excellent value for money / strong rapport qualité-prix
  • +Beach with coral reefs and good nearby snorkeling
  • +Free dining options across hotel and beach

Could Improve

  • –Food variety/selection could be improved
  • –Some older facilities in need of renovation
  • –Pool area described as a bit small by some
  • –A/C issues reported in at least one room
  • –Hotel a bit set back from the beach / transfer distances and costs
Cleanliness8.6

Multiple reviews praise the hotel, pool and public areas as very clean and housekeeping is commended.

Service9.0

Consistently highlighted as the standout feature — friendly/helpful staff (mentions of Mostafa, Ahmet and animation team) across reception, restaurant and housekeeping.

Location8.0

Quiet and restful location with nice views (near golf course); slightly set back from the beach (10 min walk) and ~40 min from Hurghada for transfers.

Room Quality8.4

Rooms described as very spacious and comfortable, though some guests mention older facilities that could use renovation.

Amenities8.9

Strong amenities noted — large aqua park (free with hotel), multiple pools, well-kept gardens and beach snack bar.

Value for Money8.9

Many guests report an exceptional quality-price ratio and consider the hotel a very good value.

Food and Beverage7.6

Food is generally described as good and varied by several guests, but multiple comments ask for improved variety/selection.

Overall Experience8.6

Overall very positive stays and repeat visits, driven by service, facilities and value despite a few noted issues.

Elsayed Essa

Solo Traveller · Sep 2026

9
Liked:all staff are friendly and helpful specially MR Mostafa Hotel is clean; many gardens...food is good and variable room is wide and clean...aquapark is amazing...see is sandy but lack of fish
Disliked:Drinking water is bad... I think they get it from tap....the distance between the hotel and sea or aquapark is is soo long and the bus is every one hour ...if you lost it you will walk for long distance

via Nuitee

Salma

Solo Traveller · Sep 2026

10
Liked:The staff is so friendly and helping ... The accomodation and service were great , the place is super clean and the hotel provides a comfort stay with an exceptional view ...
Disliked:Nothing

via Nuitee

Malak

Solo Traveller · Sep 2026

10
Liked:Thank you for a wonderful stay! The hotel was very good, and I would like to give special thanks to Mr. Mostafa and the entire reception team. They were very friendly, helpful, and professional. The food was very good, the animation team was great, and all the services were excellent. We really enjoyed our stay and had a wonderful experience. Highly recommended! ❤️
Disliked:Nothing

via Nuitee

Lilou

Couple · Sep 2026

10

Un super séjour d’une semaine dans cet hôtel. Un grand merci à Moustafa, Ahmed, Hamada, Hany et Hassan pour leur gentill

Liked:La propreté, la gentillesse du personnel, la nourriture

via Nuitee

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