Name: Hyatt Regency Houston West
Address: 13210 Katy Freeway, Houston, 77079
Rating: 8

Hyatt Regency Houston West | Member Rates | Dyme

Self parking (surcharge)Offsite parking discounted rates availableSecured parkingOffsite parking discounted rates availableParkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

ATM/banking, Front desk (limited hours), Express check-in, Free wired internet, Golfing on site, Self parking (surcharge)

Location

Houston, us

Luxurious Accommodations

Experience comfort and style at Hyatt Regency Houston West with spacious rooms featuring 65" flat-screen TVs and premium cable channels. Each room boasts a private bathroom with a granite vanity for added elegance.

Relaxing Outdoor Amenities

Unwind in our heated outdoor pool and whirlpool, perfect for a refreshing dip or a soothing soak after a busy day exploring Houston's Energy Corridor.

Convenient Location

Located just 5 miles from Citycentre Plaza, our hotel offers easy access to popular attractions like Downtown Houston and Memorial City Mall. With George Bush Intercontinental Airport only 30 minutes away, your travel convenience is guaranteed.

Book your stay at Hyatt Regency Houston West now to indulge in luxury and convenience during your Houston getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.0

Excellent

1,102 reviews

Highlights

+Friendly staff
+Great location
+Clean rooms
+Comfortable stay

Could Improve

–Issues with breakfast
–Confusing parking
–Heating problems

Cleanliness7.5

Overall cleanliness was noted positively, but some guests expressed issues with appliance functionality.

Service8.5

Staff received several praises for their friendliness and helpfulness, contributing to a positive experience.

Location9.0

Guests praised the hotel for its great location, close to various amenities and attractions.

Room Quality8.5

Rooms were described as clean, spacious, and comfortable, although some mentioned issues with heating.

Amenities7.5

The hotel provided standard amenities; however, breakfast options were criticized.

Value for Money8.0

Value perception was mixed; some found prices high especially for breakfast.

Food and Beverage7.0

Breakfast options were noted as a downside, affecting overall satisfaction.

Overall Experience8.0

Overall experience was positive, despite some specific concerns raised by guests.

ibukuno2018

NONE · Jun 2026

Beautiful place to stay

Liked:Our family recently stayed at this hotel, and the experience exceeded our expectations. From the moment we arrived, the staff made us feel genuinely welcome and went above and beyond to ensure our stay was comfortable and enjoyable. We left with wonderful memories and would not hesitate to stay here again. We highly recommend this hotel to families, couples, and anyone looking for a comfortable, welcoming, and memorable experience.

via tripadvisor

dev0nin

Business · Jun 2026

Not clean

Liked:The room was not clean. Very dusty. Dust was stuck to the popcorn ceiling and in all the vents. The room was dark with minimal lighting. The base boards were all cuffed and looked dirty, they also had dust. The worst thing was the pillows smelled badly too. Like someone with unwashed hair slept on them. I asked for new ones and they also smelled the same. I think their pillows need to be replaced. I was excited to experience this hotel. The reviews online were mostly positive and the pictures looked great. It is a 4 star hotel so I expected it to be very nice. Unfortunately, the room wasn’t clean and not up to the standard I would expect for a 4 star property.

via tripadvisor

devoni

Solo Traveller · Jun 2026

room was dusty and unclean.

Liked:The staff was friendly and the lobby is beautiful. Loved the coi fish.

Disliked:We stay at Hyatt a lot and based on past experiences, this property did not meet the same standards. The room wasn’t clean and needs renovation. Dust was stuck on the popcorn ceiling and in all the air vents. The base boards were all cuffed and looked dusty. The room felt damp. The blow dryer was covered in sticky residue. I had to buy one to use. The pillows smelled old and musty like someone with unwashed hair slept on them. I asked for new ones. They also smelled old and musty. I couldn’t use them it was bothering me so much. I tried pulling the sheets over them and it didn’t help. Suggestions: all the pillows need to be replaced more lighting added to the rooms New carpets, The carpet was old and worn and looked unclean. Better more thorough dusting and get rid of popcorn ceiling as I’m sure that’s difficult to clean.

via Nuitee

GrandTour574486

Business · Jun 2026

Don’t stay here if safety is a priority

Liked:When I checked in I was given keys to an already occupied room. I was extremely freaked out when I walked into this hotel room, at night, and found 2 other people inside…The woman inside started yelling at me.. it was extremely unsettling and alarming. As a woman traveling alone, it left me feeling very anxious and concerned for my personal safety. Hotel just gave me another room and never heard from them again, not even an apology. I was nervous about my safety the entire time I stayed here.

via tripadvisor

Location

How to Find Us

13210 Katy Freeway

Houston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests must be at least 21 years of age to make reservations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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