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Holiday Inn Express & Suites Memorial – CityCentre by IHG

Houston · us

Holiday Inn Express & Suites Memorial – CityCentre by IHG

8.8
Excellent2,136 reviews
  1. Hotel Collection
  2. /Hotels in Houston
  3. /Holiday Inn Express & Suites Memorial – CityCentre by IHG
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Houston, us

Modern Amenities and Services

Holiday Inn Express & Suites Memorial – CityCentre offers air-conditioned rooms with essential amenities like a coffee machine and a flat-screen TV. Guests can enjoy free WiFi, a fitness centre, and a 24-hour front desk for convenience.

Relaxation and Recreation

Unwind by the outdoor swimming pool or stay active in the fitness centre. The hotel also features a shared lounge and a restaurant for guests to socialize and dine.

Convenient Location

Situated just 1.3 km from CityCentre Plaza, this IHG Hotel is near popular attractions like Memorial Park and Houston Arboretum. With free parking and easy access to the airport, it's the perfect choice for both leisure and business travelers.

Book your stay at Holiday Inn Express & Suites Memorial – CityCentre for a comfortable and enjoyable experience in Houston.

Loading rooms and rates...

Location

How to Find Us

10500 Katy Freeway

Houston · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOLIDAY INN EXPRESS & SUITES MEMORIAL – CITYCENTRE BY IHG

Guest Reviews

What Guests Say

8.8

Excellent

2,136 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Clean rooms
  • +Comfortable beds
  • +Value for money

Could Improve

  • –Breakfast quality inconsistent
  • –Some cleanliness issues
  • –Interference from housekeeping
  • –Deposit policy concerns
Cleanliness8.5

Several reviews indicate cleanliness issues; some rooms were not clean as expected.

Service9.2

Most reviews highlight friendly and helpful staff, though there were a few negative experiences.

Location9.3

Many guests praised the location as convenient and perfect for their needs.

Room Quality8.6

General satisfaction with room quality, though some furnishings need updating.

Amenities8.8

Standard hotel amenities, with some variety in breakfast options; generally satisfactory.

Value for Money9.0

Considered fair pricing given the location and overall experience.

Food and Beverage8.3

Limited breakfast options and mixed quality in food offerings; some guests expressed disappointment.

Overall Experience8.8

Despite some issues, many guests enjoyed their stay and would return.

Nigel

Solo Traveller · May 2026

6

Convenient for where I needed to be

Liked:The staff were very helpful and friendly
Disliked:The noise, it is very close to a busy freeway

via Nuitee

Enrique

Couple · May 2026

6
Disliked:Booked and confirmed room was not available and had to change the next day

via Nuitee

Shaughnessy

Couple · May 2026

9

Great location with great prices for stay!

Liked:The staff was friendly, rooms were clean, spacious, and the hotel location was perfect to get around town.
Disliked:No covered parking.

via Nuitee

Nai

Solo Traveller · May 2026

10

Staff was great, free breakfast is always a plus!

Liked:Clean, breakfast was really good

via Nuitee