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Regal Riverside Hotel

Hong Kong · hk

Regal Riverside Hotel

7.4
Very Good812 reviews
  1. Hotel Collection
  2. /Hotels in Hong Kong
  3. /Regal Riverside Hotel
ParkingSelf parking (surcharge)Secured parkingRestaurantHealth or beauty spa nearbyHealth or beauty spa nearby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Hong Kong, hk

River Views and Convenient Location

Located just a short walk from Sha Tin Wai MTR Station, Regal Riverside Hotel offers stunning views of the Shing Mun River, surrounded by lush greenery.

Luxurious Amenities

With 11 dining options, an outdoor pool, spa, function rooms, and grand ballrooms, this hotel provides everything you need for a comfortable and memorable stay.

Diverse Dining and Relaxation Options

Indulge in a variety of cuisines from around the world, unwind at the OM Spa with massages and luxurious treatments, and enjoy a well-equipped fitness center and sauna.

Experience the perfect blend of convenience and luxury at Regal Riverside Hotel. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

34-36 Tai Chung Kiu Road

Hong Kong · hk

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please kindly note that the hotel will become a totally smoke-free hotel from 1 June 2019. Extra beds are subject to availability. Guests checking in at or before 12:00 at noon will be charged an additional fee. When making the reservation, please provide the credit card holder's name in English. All bookings must provide full guest name in English (must same as Passport / ID card) and individual guest name for each booking, otherwise, we may not be accepted for Check-in. Guest name cannot be changed/ added once booking confirmed. Please note that name on the credit card that is presented upon check-in must match the name on the reservation. Please present the same credit card used to guarantee your booking when checking in or making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival: 1) Authorization letter with cardholder's signature 2) Copy of the cardholder's card (front and back of card with cardholder's signature) Please note that hotel may contact the cardholder for verification purposes. Hotel offers free internet access for up to 2 mobile devices per day in all guest rooms. The third device may be charged per IP per day. Please note that WiFi in public area and restaurant is free only for 30 minutes per mobile device per 24 hours. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that when guests book more than 5 rooms, different policies and additional supplements may apply. For more information, please contact the property in advance. Hotel does not accept bookings for 7 consecutive nights or more for all rate plans.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Swimming pool: Closed from Sun, Nov 1, 2026 until Fri, Apr 30, 2027 Swimming pool: Closed from Mon, Nov 1, 2027 until Sun, Apr 30, 2028 Swimming pool: Closed from Wed, Nov 1, 2028 until Mon, Apr 30, 2029 Swimming pool: Closed from Thu, Nov 1, 2029 until Tue, Apr 30, 2030 Swimming pool: Closed from Fri, Nov 1, 2030 until Wed, Apr 30, 2031

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REGAL RIVERSIDE HOTEL

Guest Reviews

What Guests Say

7.4

Very Good

812 reviews

Highlights

  • +Good location
  • +Friendly staff
  • +Decent buffet breakfast

Could Improve

  • –Small room size
  • –Noisy environment
  • –Poor shower facilities
Cleanliness7.3

Generally clean but some mentions of poor facilities needing renovation.

Service7.8

Staff were friendly and helpful despite some service delays.

Location8.3

Convenient location near public transport and local amenities.

Room Quality6.8

Rooms are small and some furniture is old; mixed feedback.

Amenities7.3

Basic amenities available but some guests noted a lack of extras.

Value for Money7.2

Decent value but some felt conditions didn't match pricing.

Food and Beverage7.3

Good breakfast variety but service can be slow during peak times.

Overall Experience7.3

Mixed reviews; positive aspects but significant room for improvement.

Tommy

Solo Traveller · May 2026

3
Disliked:Poor hygiene and cleanliness. Visible mold and smell throughout.

via Nuitee

Yin Chun Wong

Couple · May 2026

8

Enjoyable comfort.

Liked:The location was in local amenities. It’s quiet and comfortable. The shower area is spacious.
Disliked:The glass panels on the wet floor with the toilet.

via Nuitee

Makbule Çisel

Solo Traveller · May 2026

1

It was almost impossible to explain the issue to the reception staff because they could neither communicate properly in

Liked:Room was clean.
Disliked:I was unable to receive a proper invoice from the reception, and I still have not received one. I repeatedly explained that I needed an official invoice to submit to the institution I work for. I also showed them the Booking.com policy stating that they are required to provide the invoice, but unfortunately no solution was offered. In the end, I could not even obtain a correct official invoice. Additionally, the reception staff were very unfriendly and unhelpful throughout the process.

via Nuitee

Kut hong

Couple · May 2026

8
Liked:Location 、easy to find the room ( the first room we booked is so tiny 、we have to pay the extra cost to upgrade the room which is unexpected
Disliked:Information the customer how small the room are before we pay for !not when we check in

via Nuitee