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Royal Plaza Hotel

Hong Kong · HK

Royal Plaza Hotel

9
Exceptional6,415 reviews
  1. Hotel Collection
  2. /Hotels in Hong Kong
  3. /Royal Plaza Hotel
WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolFitness/spa locker rooms

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool

Location

Hong Kong, HK

Luxurious Accommodation

The Royal Plaza Hotel in Mongkok offers elegantly decorated rooms and suites with large flat-screen TVs and stunning city views. The spacious accommodations provide a comfortable retreat after a day of exploring the vibrant city.

Convenient Location

Situated above the Mong Kok East MTR Station, guests have direct access to the MOKO shopping mall with over 200 shops and a cinema. Additionally, the hotel's proximity to various markets and attractions makes it an ideal choice for travelers looking to immerse themselves in the local culture.

Relaxation and Recreation

Guests can unwind and recharge at the 40-meter outdoor pool or stay active at the well-equipped gym and health club. The hotel's attentive staff and 24-hour front desk ensure a seamless and enjoyable stay for all visitors.

Book your stay at the Royal Plaza Hotel for a luxurious and convenient experience in the heart of Mongkok.

Loading rooms and rates...

Location

How to Find Us

193 Prince Edward Road West

Hong Kong · HK

+85229288822

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Important information of credit card guarantee: - For non-refundable bookings, individual credit cards are required for each room and the total amount of the room rate for the entire stay will be charged on the given credit card after reservation made. Guests are required to present the same credit card used to guarantee the booking when checking and making payments at the hotel. - For any reservation under standard cancellation policy, an approval code will be obtained from the given credit card for guarantee purpose. - For guests who make the payment using a third party credit card, kindly provide the following to the hotel 5 working days prior to the arrival: 1) Authorisation letter with cardholder's signature. 2) Copy of the cardholder's card (front and back of the card with cardholder's signature). - The hotel may contact the cardholder for verification purposes. - Release of credit card authorisation may take 1 to 3 months, depending on different countries, cities and banks. Please kindly note: - Special Requests are subject to availability upon guests’ arrival. - An extra bed is only applicable to Plaza Deluxe Room and Plaza Suite and is subject to availability. - Any transfer of the hotel booking, or any transfer, assignment, subletting, sublicensing or sharing of the room to or with any third party (whether or not any monetary or other consideration is given) is prohibited. - In compliance with Cap. 371 Smoking (Public Health) ordinance, effective from 01 January 2007, smoking is banned in the indoor areas of all restaurant premises, indoor workplaces, public indoor places and some public outdoor places. Please be aware that smoking in a non-smoking room will incur HK$3,000 penalty. - Group Policy (applied to reservation for more than 5 rooms). - Accurate guest names for each room must be provided at time of reservation and proof of identity will be required upon check in. - Total room charge for the entire stay should be prepaid after reservation made. - Prepayment is non-refundable and non-transferable. - The property reserves the right to cancel the reservation without prior notice if the above-mentioned cannot be fulfilled by the given deadline. - When booking 6 or more rooms, special policies may apply. - Hong Kong Government will impose a ban on single-use plastic products with the first stage set to take effect on 22 April, 2024. Hotel is barred from providing customers with free disposable plastic items such as bottled water, shaving kit and shower cap. To take a further step, we have installed water filters in the rooms to provide high-quality drinking water while reducing the use of plastic bottles. If necessary, please purchase the regulated products from vending machines at the hotel lobby. - Swimming Pool on Level 8 will be temporary closed from 1 Feb – 15 Mar 2027 for annual maintenance work.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Mon, Feb 1, 2027 until Mon, Mar 15, 2027 Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

6,415 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Clean and spacious rooms
  • +Good amenities

Could Improve

  • –Inconsistent cleanliness
  • –Old room features
  • –Uncomfortable mattresses
Cleanliness8.4

Some reviews indicate inconsistency in cleanliness, such as outdated rooms not being thoroughly clean.

Service9.9

Many positive mentions of staff, particularly Hugo, for exceptional service and attentiveness.

Location9.4

Multiple reviews highlight the hotel's excellent location near shopping and transport.

Room Quality8.3

While some rooms are praised, there are criticisms about aging and uncomfortable bedding.

Amenities8.9

The pool and sauna facilities are enjoyed, but some amenities need upgrades.

Value for Money8.8

Reviews suggest a fair value, especially given the location but mention possible improvements.

Food and Beverage8.9

No specific comments, but standard for hotel tier.

Overall Experience9.4

Most guests express satisfaction and willingness to return.

Richard

Extended Group · Sep 2026

10
Liked:Incredible shower

via Nuitee

kerry

Couple · Sep 2026

10

Great ‘

Liked:Lovely , clean , accommodating staff

via Nuitee

Goh

Solo Traveller · Sep 2026

8
Liked:Good to have some laundry plastic bags. Your Front Desk Staff and Luggage Staff are very helpful. Knows the need of transport to Airport.
Disliked:Nil

via Nuitee

Ashok

Solo Traveller · Sep 2026

10
Liked:Great location, fantastic room size

via Nuitee

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