Name: Novotel Citygate Hong Kong
Address: 51 Man Tung Road, Tung Chung, Hong Kong
Rating: 8.8

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Novotel Citygate Hong Kong | Member Rates | Dyme

ParkingSelf parking (surcharge)Secured parkingRestaurantSwimming poolAccess to nearby outdoor pool

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Free beach shuttle, Electric bicycle charging station, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Hong Kong, hk

Luxurious Accommodation and Convenient Location

Novotel Citygate offers a luxurious stay just a short walk from Tung Chung MTR and Ngong Ping 360. The 4-star hotel provides spacious rooms with stunning views of the sea or the swimming pool. Guests can enjoy free shuttle services to Hong Kong International Airport and easy access to local attractions like the Giant Buddha and Hong Kong Disneyland.

Top-Notch Facilities for Relaxation and Recreation

Guests at Novotel Citygate can unwind at the well-equipped 24-hour gym, take a dip in the outdoor swimming pool, or enjoy a rejuvenating session at the public bath. The hotel's beautiful gardens and lounge chairs around the pool offer a serene setting for relaxation.

Culinary Delights and Sustainability Initiatives

Indulge in a large international buffet at Essence Restaurant or savor Mediterranean dishes at Olea. The lobby bar not only offers a variety of beverages but also hosts live entertainment and sports events screenings. Moreover, Novotel Citygate is committed to sustainability by reducing single-use plastics in their toiletries.

Book your stay at Novotel Citygate Hong Kong for a luxurious and eco-friendly experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

2,837 reviews

Highlights

+Location
+Service
+Cleanliness

Could Improve

–Outdated room quality
–Limited amenities

Cleanliness8.6

Some reviews indicate the hotel is old and equipment is outdated, but cleaning is done well.

Service9.6

Several reviews praise the helpfulness of the staff and convenient shuttle service.

Location9.6

The hotel is well-located near the airport and shopping areas, making it ideal for travelers.

Room Quality8.1

Rooms are described as outdated and lacking in lighting and power outlets.

Amenities8.6

Basic amenities are provided, but some guests noted limitations like limited charging options.

Value for Money8.6

Some guests feel the price is on the high side considering the overall experience.

Food and Beverage8.6

Limited food options noted, but no significant issues mentioned.

Overall Experience9.1

Overall good experience due to location and service despite some drawbacks.

shedtakeda

Family · May 2026

location is great

Liked:Stayed at Novotel Citygate Hong Kong recently and overall it was a decent experience. The hotel shuttle service was very helpful and convenient, especially for airport transfers and getting around the area. The room was comfortable and clean, though there were limited charging ports available, so don’t forget to bring a universal adapter if you’re traveling internationally. One thing to note is that the room door was quite heavy and not easy to open, especially for young kids and seniors, so extra care is needed. The location is great if you’re planning to stay around Lantau Island, with nearby shopping malls and easy access to attractions. The front desk staff were also very kind, friendly, and accommodating throughout the stay. Overall, a good and convenient hotel option for travelers looking to explore the Tung Chung and Lantau area.

via tripadvisor

SMITRA_13

Family · May 2026

Stay close to Airport

Liked:We had a pleasant stay at Novotel Citygate. The rooms were comfortable, well-maintained, and provided a good base for our short stay. The main disappointment was the airport shuttle service. We arrived at the pickup point and saw a bus waiting, but were not allowed to board because it was reserved for airline crew members. As a result, we had to wait quite a while for the next shuttle. Given that airport transfers are one of the hotel's key conveniences, the communication around this could definitely be improved. That said, the rooms and overall stay were good. With a smoother airport pickup experience, this would have been an even better stay.

via tripadvisor

FrancisMimiLay

Family · May 2026

Free Shuttle

Liked:We stayed in December 2024. Previous review didn’t load. The hotel is very close to the airport. They offer free shuttle services to and from the hotel every 20mins. Hotel also linked to a shopping complex which was convenient for last minute shopping or places to eat if you didn’t want to eat at the hotel. English was limited with some restaurant staff. Rooms were good size. Customer service at the reception was good too.

via tripadvisor

David

Solo Traveller · May 2026

Liked:Great staff who listen to customers

Disliked:Nothing

via Nuitee

Location

How to Find Us

51 Man Tung Road, Tung Chung

Hong Kong · hk

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that name changes or other amendments are strictly not allowed for non-refundable bookings. Please note that a free shuttle service is provided to and from the airport (06:00 - 23:40) at 20-minute intervals. Please proceed to Terminal 2, Airport Coach Terminus, Bays 9-15 for pick up. Guests are kindly requested to book with their name and credit card holder name in Pinyin. Credit card holder details must match the guest ID presented to hotel staff upon check-in. In case of third party payment, please contact the hotel for details. For Breakfast & Dinner offer additional charge is required for a child dinner. The Swimming Pool is opened from 9am to 12nn; 1pm to 6:30pm every day, from 1 April to 30 November.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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