Name: Country Inn & Suites by Radisson, Hoffman Estates, IL
Address: 2280 Barrington Rd, Hoffman Estates, Illinois, 60195, Hoffman Estates, 60195
Telephone: 1-847-744-5110
Rating: 7.8

Country Inn & Suites by Radisson, Hoffman Estates, IL | Member Rates | Dyme

Free WiFiFree self parkingOutdoor pool - seasonalPool sun loungersConference spaceFree newspapers in lobby

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free breakfast, Fireplace in lobby, Free WiFi, 24-hour front desk, Terrace, Ski storage

Location

Hoffman Estates, US

Recreational Activities and View

Immerse yourself in relaxation at our seasonal outdoor pool and terrace.

Convenience and Services

Enjoy complimentary Wi-Fi, concierge services, and a free area shuttle for a hassle-free exploration.

Comfortable Accommodations

Unwind in air-conditioned rooms with premium bedding and free Wi-Fi.

Ready to experience all this and more? Book your stay at Country Inn & Suites by Radisson, Hoffman Estates, IL for a centrally located retreat.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.8

Very Good

225 reviews

Highlights

+Convenient location
+Comfortable beds during the wedding stay

Could Improve

–Cleanliness issues
–Poor food quality
–Unhelpful management

Cleanliness5.8

Filthy and poorly maintained; common areas remained uncleaned throughout the stay.

Service9.8

Service was standard for this hotel tier, but some issues were disregarded by management.

Location9.8

Conveniently located for events; other quality options are available nearby.

Room Quality6.8

Rooms are unkept, with odors and stains present.

Amenities8.8

Standard amenities but not well maintained.

Value for Money6.8

Poor value for quality received; numerous alternatives nearby at similar prices.

Food and Beverage4.8

Complementary breakfast with swarms of fruit flies; food poorly prepared and questionable.

Overall Experience9.6

Overall experience marred by cleanliness and service issues.

zahirabbas

Business · Jan 2026

Worst Customer Experience in my life

Liked:I reached late (12:30 A.M.) due to a snowstorm and a late flight. In my hurry, I could not call them. When I reached, the experience I had with the two worst front desk people (Md. Azharuddin and Nishant) shocked me. When I reached, the first thing they told me was that I was late and they couldn't help. The audit is closed. I should just leave and go and figure it out myself. On being told it was a snowstorm outside and that I flew in from out of state, they simply shrugged and said, "It's my fault." I asked them to call the manager, but they said he is sleeping and would fire them if they called. I also offered to pay in case they give me a new room as an early check-in or a new reservation. They seem to be in a hurry to sleep. I had to run around in that cold to find a solution. Thankfully, the well-known brand hotel next door was fantastic, with an amazing front desk staff member. He gave me a room, charged me for early check-in, and helped. Now, that's what I call excellent customer service. To anyone reading this, AVOID this hotel. Those two people are a disgrace to the hospitality industry. I hope Radisson Execs are reading this and take steps to ensure customers come first, even if they are at fault.

via tripadvisor

P2265FSnanam

Family · Nov 2025

poor cleanliness

Liked:Poor service and it’s not clean at all!, I found 3 different bugs in my room and the manager said it’s normal when they come out of the heater…sorry but if I’m paying to stay in a room I don’t expect bugs. And I sent an email and I never heard back and they also don’t do refunds for these types of things. Save your money and go to a motel you will get the same experience..

via tripadvisor

925brandons

Business · Nov 2025

Horrible Experience!

Liked:What a terrible experience! I booked this hotel thinking it would be an upgrade from my previous stay in the area — big mistake. The property appears to serve more as a residence for certain families rather than a legitimate hotel. The breakfast was mediocre, consisting of reheated food of questionable freshness, and the dining area was dark and dreary. Several long-term “residents” loaded up on food and carried full plates back to their rooms. The elevator felt unsafe and on the verge of breaking, so we opted to take the stairs. The entire hotel was filthy and poorly maintained — common areas remained uncleaned throughout our stay. We didn’t use any of the in-room amenities because everything felt dirty. Do yourself a favor and check the photos before booking — there are far better options available nearby.

via tripadvisor

E7867FFjackd

Business · Oct 2025

Never again. Seek alternatives nearby.

Liked:Unless you enjoy having a complementary breakfast with swarms of fruit flies, I’d look elsewhere. I naively trusted the overall 4 star rating and booked a one week non-refundable stay through my credit card provider. The hotel is unkept and poorly managed. Odors linger throughout the halls and rooms. AC filters in the rooms leave a musty/moldy odor in the room. Carpets, bedding and towels were stained. Bathroom wasn’t fully cleaned with hair left on the vanity. Seems like the bottom of the tub/shower area was just painted over to hide stains and wear. Overall the stay just feels dirty. I don’t expect much from a complementary breakfast, but this one will haunt you. I figured I’d grab an english muffin on my way out, but had to duck and cover from the wave of fruit flies after opening the breadbox. I spoke with the general manager, Wendy, to get a refund for the remaining nights and leave the hotel. She dismissed each and every one of my concerns and claimed they “needed to be investigated” (on an undefined timeline). She felt the need to tell me how long she’s been doing her job and how the fruit flies are fine because the hotel regularly treats the drains. Spare your health and save your money. There’s plenty of alternative stays nearby for around the same price.

via tripadvisor

Location

How to Find Us

2280 Barrington Rd, Hoffman Estates, Illinois, 60195

Hoffman Estates · US

1-847-744-5110

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The seasonal pool will be open from May to September. </li><li>Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. </li> <li>A car is not required for transportation to and from this property. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-out is available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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