Hilton Harrisburg near Hershey Park

Multiple guests explicitly praised clean rooms and friendly housekeeping; a few notes about older facilities but overall cleanliness is frequently cited as a positive.

Staff are often described as friendly and helpful (front desk praised), but several incidents (rude housekeeping manager, bar manager confrontation) and inconsistent responses lowered the score.

Location is repeatedly praised as walkable and near entertainment/venues, though several guests mentioned nearby homeless encampments impacting the street-level experience.

Guests noted spacious rooms and in-room fridges, but complaints about no microwave, weak/no hot water in a shower, barn-door bathroom issues, and some aging facilities reduce this score.

On-site restaurant and in-room fridges are positives; parking and breakfast service received mixed-to-negative comments (confusing or paid parking, breakfast shortages), and absence of microwaves was noted.

Some guests call the stay a great value, while others cite extra charges (bottled water), overbooking and breakfast chaos that weaken perceived value.

The hotel restaurant is praised multiple times (good steak, surprisingly good), but breakfast shortages and limited nearby food options for some guests temper the rating.

Overall impressions are mixed: many positive stays highlighting cleanliness, location and restaurant, contrasted with overbooking, noise issues and occasional staff problems.