Name: Hilton Garden Inn Hanover Arundel Mills, MD
Address: 7491 New Ridge Road, Hanover, MD 21076
Telephone: +1 410-694-9450
Rating: 8.4

Hilton Garden Inn Hanover Arundel Mills, MD | Member Rates | Dyme

WiFi availableParkingAccessible parkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Hanover, us

Convenient Location

Located near major cities and attractions, Hilton Garden Inn Hanover Arundel Mills, MD offers easy access to a variety of destinations including Baltimore, Annapolis, and Washington, DC.

Modern Amenities

With 250 rooms equipped with HD LCD televisions, MP3 alarm clocks, complimentary WiFi, and a 24-hour business center, guests can stay connected and productive throughout their stay.

Relaxation and Dining Options

Guests can unwind at the fitness center, heated indoor pool, or jet spa, and enjoy delicious meals at the on-site Grill or grab snacks at "The Pantry." The complimentary shuttle service to nearby locations adds extra convenience to your stay.

Experience comfort and convenience at Hilton Garden Inn Hanover Arundel Mills, MD - book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.4

Excellent

443 reviews

Highlights

+Clean Facilities
+Friendly Staff
+Good location

Could Improve

–Poor Quality Breakfast
–High Value for Money
–Uncomfortable Beds

Cleanliness8.4

Multiple reviews noted the cleanliness of rooms, but mentioned issues with damp carpets.

Service9.3

Guests praised the staff as nice and helpful consistently throughout the reviews.

Location8.8

The location was appreciated, with some mentioning it was slightly far but acceptable.

Room Quality8.3

Rooms were generally good but noted issues with bed comfort.

Amenities8.8

Many amenities were appreciated, including the indoor pool and gym.

Value for Money7.8

Complaints about additional charges for food and overall perceived value.

Food and Beverage7.3

Breakfast quality received several negative comments; improvements needed.

Overall Experience8.8

Overall experience was good with some dissatisfaction regarding certain aspects.

Yolanda

Couple · Aug 2026

Disliked:Dear Customer Service Team, I am writing to formally file a complaint and request a full refund of $204.06 due to a complete failure to deliver the service I purchased. I booked a reservation at the Hilton through your portal. Your website states that funds are not deducted until check-in, but the money was taken from my account prior to my arrival. Furthermore, when I arrived to check in, the hotel had no record of my reservation. I spent nearly two hours trying to resolve this, including 45 minutes on the phone with one of your representatives who assured me the confirmation would be sent. It never was. As a result of this error, I was forced to pay the hotel directly an additional $287, plus a $100 holding fee, to secure a room. This situation caused significant distress and inconvenience, particularly for my husband, who is diabetic and was already exhausted from driving. The lack of assistance from your team under these circumstances was entirely unacceptable. Given that the service was never provided, I expect a prompt refund of the $204.06. I look forward to your immediate response and confirmation of the reimbursement. Sincerely, Yolanda White

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Adam

Extended Group · Jul 2026

Disliked:Had to pay for parking in addition to the room

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Sarah

Solo Traveller · Jul 2026

Loved our stay here!

Liked:I love the easy check in and check out, the texts from customer service, the electronic key, and the clean and comfy room.

Disliked:N/A

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James

Solo Traveller · Jul 2026

Liked:Friendly staff. Located by casino and so many stores and restaurants

Disliked:Wished they would list taxes and full price in costing

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Location

How to Find Us

7491 New Ridge Road

Hanover · us

+1 410-694-9450

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

No pets allowed, only service animals are welcomed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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