Hakone · JP

KANSUIRO ANNEX

Name: KANSUIRO ANNEX
Address: Tonosawa 88, Hakone, 250-0315
Rating: 8.9

8.9

Excellent235 reviews

Self parking (surcharge)Offsite parking discounted rates availableOffsite parking discounted rates availableParkingSpa tub (surcharge)Screens / Barriers between staff and guests for safety

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Amenities

Free wired internet, Self parking (surcharge), Offsite parking discounted rates available, Spa tub (surcharge), Internet access, Housekeeping on request

Location

Hakone, JP

Sustainable Ryokan Experience

Discover a tranquil stay at KANSUIRO ANNEX, a sustainable ryokan in Hakone offering an open-air bath and hot spring facilities.

Comfortable Rooms and Amenities

Indulge in rooms equipped with modern conveniences like air conditioning, flat-screen TVs, and free WiFi. Relax in the private bathrooms with complimentary toiletries and enjoy the cozy touch of provided slippers and soft linens.

Delicious Dining and Geothermal Surroundings

Start your day with a delectable American breakfast featuring fresh fruits and juices. Unwind at the on-site coffee shop or explore the geothermal area with numerous hot springs for a truly rejuvenating experience.

Experience serenity and luxury at KANSUIRO ANNEX. Book your stay now for a memorable Hakone getaway.

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Location

How to Find Us

Tonosawa 88

Hakone · JP

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

We do not have elevators or disable access.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Hakone · JP

KANSUIRO ANNEX

8.9

Excellent235 reviews

Self parking (surcharge)Offsite parking discounted rates availableOffsite parking discounted rates availableParkingSpa tub (surcharge)Screens / Barriers between staff and guests for safety

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Amenities

Free wired internet, Self parking (surcharge), Offsite parking discounted rates available, Spa tub (surcharge), Internet access, Housekeeping on request

Location

Hakone, JP

Sustainable Ryokan Experience

Discover a tranquil stay at KANSUIRO ANNEX, a sustainable ryokan in Hakone offering an open-air bath and hot spring facilities.

Comfortable Rooms and Amenities

Delicious Dining and Geothermal Surroundings

Experience serenity and luxury at KANSUIRO ANNEX. Book your stay now for a memorable Hakone getaway.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.9

Excellent

235 reviews

Highlights

+Friendly staff
+Great amenities

Could Improve

–Some cleanliness issues
–Overpriced for some guests

Cleanliness8.4

Most reviews indicate cleanliness was satisfactory, although one review mentioned a bad smell.

Service9.4

Consistently noted as friendly and helpful across multiple reviews.

Location8.9

Positive comments about being on a bus route, but some noted the distance to restaurants.

Room Quality8.9

Generally spacious and comfortable rooms, with specific praise for the overall setup.

Amenities8.9

Multiple onsen options and good variety of amenities mentioned positively.

Value for Money8.4

Mixed feelings as one review felt it was overpriced for the experience.

Food and Beverage8.9

Breakfast was enjoyed but some reviews mentioned it was strange or lacking.

Overall Experience9.4

Overall experience was exceptional for the guests in almost all reviews.

William

Solo Traveller · Jun 2026

Lovely stay for the money

Liked:This was a charming place and peaceful place to stay, if you're ok with not having a private bathroom. However, there is a sink in the room. It's two bus stops from the train station, and the bus stops right outside the property, which makes it easy to take the bus up the mountain. Aside from breakfast, there is no food at the property or nearby, but there are food options one bus stop away, and the room has a refrigerator. It was clean and quiet, and the outdoor onsen was lovely.

Disliked:I got in at night; it was raining and I hadn't eaten, so I wish there had been at least some snacks and water you could buy at the property.

via Nuitee

Arnab

Solo Traveller · May 2026

Liked:Very nice hot spring and breakfast.

via Nuitee

Ruben

Solo Traveller · May 2026

Subpar price to quality ratio

Liked:Beautiful traditional building with good location, nice bedroom and access to onsens

Disliked:Despite the positives of this hotel, our feeling walking away is that it is overpriced for the services you get. We had an included breakfast, which the website indicated would include coffee, but when we asked for a cup of coffee the staff indicated that it was 550 yen per cup. When we showed them the information we received, they apologised for the mistake but still didn't agree to providing the coffee without the extra fee. It might seem like a minor point, but for a hotel at this price point, we were quite disappointed. Overall, our stay was okay (we knew the building was old and not very soundproof and that the traditional bed might be a little hard for our habits, so that didn't bother us), but we were left with a disappointed feeling in comparison to the exceptional level of service we have received at other ryokans we stayed in at a (sometimes much) lower price point.

via Nuitee

Tersia

Solo Traveller · May 2026

Beautiful Traditional hotel with lovely staff

Liked:An absolutely gorgeous old traditional building set between a green forested mountain, a huge roaring river and a busy road. The room was beautiful, the onsen were even better, I was blown away and didn’t leave the hotel for 24hours. The staff were also excellent.

Disliked:Very sad to say the busy road. Clearly, these beautiful old buildings were there long before the road got busy. It didn’t stop me from sleeping well. I still highly recommend this hotel. Don’t miss out on the Onsen at the main building which overlooks the forest and river

via Nuitee

Location

How to Find Us

Tonosawa 88

Hakone · JP

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.