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Kagetsuen

Hakone · JP

Kagetsuen

7.8
Very Good1,181 reviews
  1. Hotel Collection
  2. /Hotels in Hakone
  3. /Kagetsuen
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Hakone, JP

Tranquil Oasis in Hakone

Hot Spring Bath and Mountain Views

Indulge in the relaxing hot spring bath and admire stunning mountain views from select units at Kagetsuen. Each unit is thoughtfully equipped with modern amenities for a comfortable stay.

Delicious Dining and Recreational Activities

Savor delectable meals at the in-house restaurant and start your day with a buffet breakfast. Engage in a friendly game of table tennis for some fun-filled moments during your stay.

Geothermal Area and Nearby Attractions

Located in a geothermal area, Kagetsuen offers easy access to various hot springs for ultimate relaxation. Explore nearby attractions like Fuji-Q Highland and Lake Kawaguchi for a memorable vacation.

Book now to experience a rejuvenating getaway at Kagetsuen in Hakone!

Loading rooms and rates...

Location

How to Find Us

Sengokuhara 1244-2

Hakone · JP

+81 460-84-8621

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. When booking half board, note that drinks are not included. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.8

Very Good

1,181 reviews

Highlights

  • +Good amenities
  • +Friendly service

Could Improve

  • –Cleanliness issues
  • –Location may be inconvenient for some
Cleanliness6.3

Bathroom had mold and was dirty, specifically the sink and shower curtain.

Service8.2

The staff were friendly and helpful.

Location7.8

Close to the ropeway/pirate boat, but a bit far from the train station.

Room Quality7.7

Spacious room with a nice view of Mt. Fuji.

Amenities7.8

The onsens were great, and available for private use.

Value for Money8.2

Good value for the facilities and breakfast offered.

Food and Beverage8.3

Breakfast was good, although options may be limited for certain diets.

Overall Experience8.2

Overall it was a good stay, with several positives outweighing the negatives.

Anita

Solo Traveller · Sep 2026

10
Liked:Location is great. Its in a peasefull place near the lake and rope car. Walking distance downhill, but buss also rides there. Bus station is just in front of the hotel. They also have private onsen and no need to wait.

via Nuitee

reinaldo

Solo Traveller · Aug 2026

9

Comfortable hotel to enjoy nature.

Liked:At first it seems far but it is really near the main attraction of Hakone. Awesome nature around. A place to relax and enjoy nature.
Disliked:If you like shopping and restaurant near you. This is not the place.

via Nuitee

Helena

Couple · Jul 2026

7

Spacious room ! Lack of communication from staff.

Liked:The room was very spacious and clean. Frustrating that was no coffee available. The hotel is quite old ! But the views were nice. If you travel by bus from Tokyo the bus stops by the hotel.
Disliked:Staff didn’t speak English. When i arrived at 15.00 no one explained that I needed to book or reserve dinner. The solution was to buy a ramen cup! Not really what i expected. Hotel was not busy at all and I’m sure they could provide a soup or an omelette.

via Nuitee

Alexander

Solo Traveller · Jul 2026

7
Liked:The location and the quiet

via Nuitee

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