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Hotel Okada

Hakone · JP

Hotel Okada

8.4
Excellent2,614 reviews
  1. Hotel Collection
  2. /Hotels in Hakone
  3. /Hotel Okada
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Hakone, JP

Japanese-Style Accommodations with Hot-Spring Baths

Hotel Okada offers a serene escape with both indoor and outdoor hot-spring baths, allowing guests to unwind while soaking in stunning mountain views. The traditional Japanese-style rooms feature tatami flooring and comfortable futon bedding, providing an authentic cultural experience.

Relaxation and Recreation Options

Guests can indulge in relaxation at the sauna, enjoy rejuvenating massages, or take a dip in the outdoor swimming pool during the summer. For entertainment, a karaoke room and game corner are available, ensuring a fun-filled stay for all visitors.

Convenient Amenities and Nearby Attractions

With free Wi-Fi in the lobby area and the option to request private hot-spring baths, Hotel Okada caters to every guest's comfort. Additionally, its proximity to Hakone Yumoto Train Station and key attractions like Hakone Shrine and Owakudani Valley makes it an ideal choice for travelers seeking both convenience and leisure.

Book your stay at Hotel Okada now to experience the perfect blend of relaxation and traditional Japanese hospitality.

Loading rooms and rates...

Location

How to Find Us

Yumoto Chaya 191

Hakone · JP

+81 460-85-6000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Guests staying in extra beds who want to eat breakfast and dinner must contact the hotel for additional half-board rates. Contact details can be found on the booking confirmation. Please note that an additional charge will be applied to children staying with a meal plan. Please contact the property directly for more details. One child aged under 2 years can stay in an existing bed, and adult rates apply to children 3 years old and above. Please contact the property for more details. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

2,614 reviews

Highlights

  • +Spacious rooms
  • +Friendly staff
  • +Great amenities

Could Improve

  • –Location difficulties
  • –Some cleanliness issues
Cleanliness7.6

Some comments indicated issues with cleanliness and maintenance.

Service9.1

Guests consistently praised the friendliness and helpfulness of the staff.

Location7.6

Location was mentioned as distant and challenging to navigate without knowledge of Japanese.

Room Quality9.1

Rooms were frequently described as spacious, clean, and well-equipped.

Amenities9.1

Amenities were highlighted positively, especially the private onsen.

Value for Money8.1

Generally perceived as expensive, but good value given the quality.

Food and Beverage8.1

Food options received positive mentions, though some remarked it could be expensive.

Overall Experience8.5

Overall guest experience was very positive, with some minor complaints.

Roy

Extended Group · Sep 2026

7

Hakone worth a trip if you have a couple of days.

Liked:Booked for private onsen.
Disliked:Private onsen was basically a hot tub and the room was dated and worn, although not actually part of the hotel bookings are made through them. Buffet evening meal held in large open room food was OK but not special.

via Nuitee

Katherine

Couple · Sep 2026

7

Overall great except for not getting to experience the public baths

Liked:Wonderful accommodations and extremely hospitable staff.
Disliked:I think the tattoo policy is a bit silly. Paying customers should be entitled to the same amenities regardless of what they choose to put on their own body.

via Nuitee

Helena

Family With Children · Sep 2026

5
Liked:Excellent dinner with fantastic range of food and drinks, breakfast, foot bath, very nice staff, shuttle bus. Comfortable bed (Japanese style room-nice experience). Complimentary water and sweets in the room. Easy reservation of spa treatment.
Disliked:The hotel is run down, the ventilation holes look dirty and unmaintained, there is mold in the bathroom, on the windows, in the family onsen. The carpets in the hallways and on the stairs look dirty, there is a strange smell in the room and toilet. We were with a child who has asthma - luckily we only stayed one night. The hotel looks much better in the pictures than it is and this is the first time in Japan that we have experienced something like this. I would not book this hotel again and I would not recommend it.

via Nuitee

Daniel

Solo Traveller · Aug 2026

9
Liked:The onsens were really nice. Good massage chairs inside the changing areas for extra relaxation. The breakfast buffet had a good spread, eastern and western, suitable for all palates.
Disliked:Was quite a distance to walk from the station, and lacked food options around the hotel. We went to a nearby onsen that required us to purchase tickets for entry in order to find a place to have dinner.

via Nuitee

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