Quality Inn & Suites Hagerstown | Member Rates

Name: Quality Inn & Suites Hagerstown
Address: 920 DUAL HWY, Hagerstown, MD 21740
Rating: 8

Quality Inn & Suites Hagerstown | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Hagerstown, us

Walkability

Walk

Bike

Convenient Location near Arts and Entertainment District

Located near the vibrant Hagerstown Arts and Entertainment District, our Comfort Inn & Suites hotel offers easy access to the Maryland Theatre and year-round performances. Guests can also enjoy local attractions like the Hagerstown Roundhouse Museum and Antietam Battlefields.

Newly Renovated Rooms and Amenities

Experience comfort and convenience in our newly renovated rooms equipped with modern amenities such as flat-screen TVs, free high-speed Wi-Fi, and a complimentary hot breakfast with waffles. Relax in our fitness area or unwind in rooms featuring plush pillow-top mattresses and in-room appliances.

Business-Friendly Services and Guest Laundry

For business travelers, we offer copy and fax services, along with a guest laundry facility. With free parking and a non-smoking environment, our hotel ensures a pleasant stay for all guests.

Book your stay at our Comfort Inn & Suites hotel for a memorable experience in Hagerstown!

Neighbourhood

What’s Nearby

Outback Steakhouse

0.5 miles

A casual chain restaurant known for its Australian-themed steaks, seafood, and pasta dishes.

4.2

Panera Bread

0.6 miles

A popular bakery-cafe offering sandwiches, salads, soups, and baked goods in a casual setting.

Olive Garden Italian Restaurant

0.7 miles

A well-known chain serving classic Italian-American fare in a family-friendly atmosphere.

4.2

LongHorn Steakhouse

2.0 miles

A casual steakhouse chain offering grilled steaks, ribs, and other American dishes in a Western-themed setting.

4.3

Washington County Museum of Fine Arts

2.0 miles

An art museum located in Hagerstown City Park, featuring a nationally recognized permanent collection and rotating exhibitions.

4.7

The Maryland Theatre

2.5 miles

A historic performing arts venue in downtown Hagerstown, hosting concerts, plays, and other events.

4.7

Valley Mall

0.7 miles

The premier shopping mall in the area, featuring numerous retailers, dining options, and entertainment.

4.2

The Greene Turtle Sports Bar & Grille

2.1 miles

A popular sports bar and grille offering American pub fare, drinks, and a lively atmosphere for watching games.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

354 reviews

Highlights

+Friendly staff
+Convenient location
+Clean room

Could Improve

–Bugs and cleanliness issues
–Limited breakfast options
–Outdated facilities

Cleanliness6.1

Numerous complaints regarding bugs and dirt; cleanliness is a major issue.

Service9.1

Staff were friendly and accommodating; standard quality for this hotel tier.

Location9.1

Conveniently located but with a slightly uncomfortable environment.

Room Quality7.0

Some rooms were clean, but facilities were outdated and had issues.

Amenities8.1

Breakfast choices were limited, but accessible parking was noted.

Value for Money8.0

Some patrons felt the quality did not meet expectations for the price.

Food and Beverage7.6

Breakfast had limited choices; needs improvement.

Overall Experience9.1

Mixed reviews balance out; some positives amidst significant negatives.

Ellen

Extended Group · Jun 2026

It felt sketchy/unsafe; my room smelled like stale pot/cigarettes and mold; overall bad condition.

Liked:Location

Disliked:Smells - marijuana outside and in hallways, moldy/ smell in room. I was worried for my health due to having asthma. Building condition was horrible. Overall unsafe feeling. I couldn't wait to leave.

via Nuitee

soule

Solo Traveller · May 2026

Not happening again!

Liked:The location and the general cleanliness was satisfying.

Disliked:The first room sink was clogged from the first time I turned it on. The tv didn't work. I was told it would be fixed during the day but nothing was fixed. Also, the parking lot had people hanging out that were staying in the other attached hotel which seemed like a drug den.

via Nuitee

Jeffrey

Solo Traveller · May 2026

Good stay and friendly hosts

Liked:Near to the highway clean room

Disliked:The bathroom shower stall was not completed

via Nuitee

Miller

Couple · May 2026

The freaking worst!

Liked:Room was clean, beds were comfortable.

Disliked:The area is filled with tweakers! There is no security! There was a room across from ours where the hookers and pimps were up until the sun came up doing and selling drugs! The front desk guy accidentally coded a key to our room and gave it to a guy who thought he was going to the party room and he repeatedly tried to let himself in our room. He woke me up out of a dead sleep at 3am because the door kept banging against the security bolt! He ultimately picked up a duffle bag from the party room and left? Then the front desk offered us a late check out since I had a hard time falling asleep after dude tried to let himself in my room, but housekeeping tried to let themselves in at regular check out time. I called the front desk and told them to keep staff away until we left. However, when I was actively using the bathroom later housekeeping OPENED the door AGAIN! Thank god for the security bolt, that's all I have to say about that. Terrible stay. Hagerstown is infested with druggies that stay at the local quality in!

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Quality Inn & Suites Hagerstown

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

920 DUAL HWY

Hagerstown · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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