Name: Crowne Plaza Hotel Gurgaon by IHG
Address: Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001, Gurugram, 122001
Telephone: 91-124-453 43 00
Rating: 8.8

Crowne Plaza Hotel Gurgaon by IHG, Gurugram | Member Rates | Dyme

Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingFree long-term parkingWheelchair-accessible van parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Meeting rooms, Full-service spa, Fitness facilities, Express check-out, Area shuttle (surcharge), Health club

Location

Gurugram, IN

Experience a luxurious getaway at Crowne Plaza Hotel Gurgaon by IHG, where comfort meets convenience in the heart of Gurugram.

Indulgent Spa Services

Relax at our full-service spa, offering rejuvenating massages, invigorating body treatments, and refreshing facials designed to refresh your body and soul.

Unmatched Amenities

Enjoy top-notch recreational facilities including a health club, an outdoor pool, and a soothing hot tub, ensuring a perfect blend of relaxation and fitness during your stay.

Dining Delights

Savor exquisite culinary experiences at our two on-site restaurants or order from our 24-hour room service. Don’t forget to unwind with a drink at our vibrant bar/lounge after a delightful meal.

Make the most of your visit and book your stay at Crowne Plaza Hotel Gurgaon by IHG today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

264 reviews

Highlights

+Excellent service
+Clean and spacious rooms

Cleanliness9.1

Rooms were consistently spotless; excellent housekeeping reported.

Service9.1

Staff is gracious, attentive, and helpful; special mentions for front office and housekeeping.

Location8.6

Standard quality for this hotel tier.

Room Quality8.6

Spacious rooms with modern décor and comfortable furnishings.

Amenities8.6

Facilities for spa and dining reported as great.

Value for Money8.6

Standard quality for this hotel tier.

Food and Beverage8.6

Breakfast was delicious; overall food service praised.

Overall Experience9.1

Overall, a delightful experience with memorable stays.

Shilpa Shukla

Family With Children · Jul 2026

Good service, but room ventilation is a major safety hazard

Liked:The rooms are comfortable and most staff are attentive, but a severe lack of attention to detail ruined our stay. We were given a room with a broken AC. Because the room was completely sealed with no fresh air, the intense humidity caused my mother to panic, feel claustrophobic, and struggle to breathe. Though we were eventually upgraded to a better room, we wasted our entire night moving all our luggage in the middle of the night. We kept juggling between rooms from 2:30 AM to 6:00 AM. Advice to Management: You must test all ventilation and AC systems before charging guests or letting anyone into a room. In airtight hotels, a total lack of air is a serious medical and safety hazard. Do not wait for a tragedy to happen before making room inspections mandatory.

Disliked:ac

via Nuitee

Tanvi

Family With Children · Jun 2026

It’s bad

Liked:This time I had the worst experience. As being a member the stay was so basic. I’m so disappointed that I’ll never ever stay in Crown Plaza again.

Disliked:I know that the floor and room depends upon the availability but there’s a way how you talk and I talked to a guy and he’s so rude. I didn’t expect this behavior from the staff.

via Nuitee

Andrew

Solo Traveller · Jun 2026

Liked:Staff were excellent

Disliked:Hard bed

via Nuitee

Nicole

Solo Traveller · Jun 2026

Liked:Everything was super great

via Nuitee

Location

How to Find Us

Site 2 Sector 29, Opp. Signature Tower, Gurugram, Delhi N.C.R, 122001

Gurugram · IN

91-124-453 43 00

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>A car is recommended for transportation to and from this property. </li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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Guest Reviews

What Guests Say

8.8

Excellent

264 reviews

Highlights

+Excellent service
+Clean and spacious rooms

Cleanliness9.1

Rooms were consistently spotless; excellent housekeeping reported.

Service9.1

Staff is gracious, attentive, and helpful; special mentions for front office and housekeeping.

Location8.6

Standard quality for this hotel tier.

Room Quality8.6

Spacious rooms with modern décor and comfortable furnishings.

Amenities8.6

Facilities for spa and dining reported as great.

Value for Money8.6

Standard quality for this hotel tier.

Food and Beverage8.6

Breakfast was delicious; overall food service praised.

Overall Experience9.1

Overall, a delightful experience with memorable stays.

Shilpa Shukla

Family With Children · Jul 2026

Good service, but room ventilation is a major safety hazard

Disliked:ac

via Nuitee

Tanvi

Family With Children · Jun 2026

It’s bad

Liked:This time I had the worst experience. As being a member the stay was so basic. I’m so disappointed that I’ll never ever stay in Crown Plaza again.

Disliked:I know that the floor and room depends upon the availability but there’s a way how you talk and I talked to a guy and he’s so rude. I didn’t expect this behavior from the staff.

via Nuitee

Andrew

Solo Traveller · Jun 2026

Liked:Staff were excellent

Disliked:Hard bed

via Nuitee

Nicole

Solo Traveller · Jun 2026

Liked:Everything was super great

via Nuitee