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Crowne Plaza Today Gurugram by IHG

Gurgaon · IN

Crowne Plaza Today Gurugram by IHG

8.6
Excellent1,332 reviews
  1. Hotel Collection
  2. /Hotels in Gurgaon
  3. /Crowne Plaza Today Gurugram by IHG
WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Gurgaon, IN

Luxurious Amenities and Services

Crowne Plaza Today Gurugram, an IHG Hotel Gurgaon offers an array of luxurious amenities including an infinity swimming pool, a fitness centre, and a beauty salon. Guests can also indulge in massage services at the spa for ultimate relaxation.

Culinary Delights

Indulge in a gastronomic experience at the hotel's three dining options. From the international menu and buffets at Café G to the Brazilian specialties at WildFire Restaurant, there is something to satisfy every palate. Don't forget to unwind with a drink at the 24-hour Connexions Bar & Lounge.

Convenient Location

Conveniently situated opposite Signature Towers, the hotel is just 14 km away from Delhi International Airport. With proximity to Huda City Centre Metro Station and popular attractions like the Kingdom of Dreams and Cyber City, Crowne Plaza Today Gurugram, an IHG Hotel Gurgaon is the perfect choice for your stay.

Book now to experience luxury and convenience at Crowne Plaza Today Gurugram, an IHG Hotel Gurgaon.

Loading rooms and rates...

Location

How to Find Us

Site 2 Sector 29, National Highway 8

Gurgaon · IN

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that outside food is not permitted on hotel premises. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

1,332 reviews

Highlights

  • +Very attentive, courteous staff (multiple mentions)
  • +Excellent breakfast and dinner buffet; delicious food
  • +Large, comfortable rooms for most guests
  • +Clean rooms and modern amenities (e.g., washlet)
  • +Convenient/good location

Could Improve

  • –Broken AC / poor ventilation incident (serious safety concern)
  • –Booking cancelled without adequate notice (stranded arrival)
  • –Long check-in waits / reception delays
  • –Occasional rude staff interaction reported
  • –Room issues: smoke smell in one room; a hard bed noted
  • –Fitness center and online booking fine print complaints
Cleanliness8.4

Multiple guests praise very clean rooms; a few reports of smoke smell in a room lower the score slightly.

Service9.0

Staff repeatedly described as pleasant, courteous and helpful (specific praise for managers and named staff), though there are isolated reports of rudeness, long check-in waits and a booking cancellation incident.

Location8.8

Location is noted positively in reviews and contributes to enjoyable stays for many guests.

Room Quality7.2

Rooms are generally described as large and comfortable, but serious issues (broken AC/poor ventilation causing health concerns), a hard bed comment and occasional smoke odor reduce this score.

Amenities8.8

Amenities like modern washlets and a generous breakfast/dinner buffet are praised; a complaint about the fitness center and one-off operational issues are noted.

Value for Money8.6

Standard quality for this hotel tier.

Food and Beverage9.0

Food receives consistently strong praise — described as delicious, with excellent breakfast and dinner buffet experiences.

Overall Experience9.0

Many guests call their stays excellent or exemplary and highlight friendly staff and good food; a few significant negative events (booking cancellation, AC/ventilation incident) temper but do not dominate the overall sentiment.

tarif

Solo Traveller · Sep 2026

10

Excellent Hospitality & Outstanding Service ⭐

Liked:I had a wonderful experience at the hotel. The staff was very polite, welcoming, and professional. I would especially like to appreciate Kiranjot Kaur for her excellent hospitality, helpful nature, and warm behaviour. She made the overall experience even more pleasant and comfortable. Thank you to the entire team for the great service. I would definitely love to visit again and highly recommend this hotel.
Disliked:Nothing in particular. I had a very pleasant experience and was completely satisfied with the service.

via Nuitee

David

Couple · Sep 2026

10
Liked:Everything you would expect from a 5 star hotel but with reasonable prices

via Nuitee

Alina

Solo Traveller · Sep 2026

10
Liked:The design, the staff, the cleaniness, the comfort, the food
Disliked:All was perfect, liked everything

via Nuitee

Orit

Solo Traveller · Sep 2026

9
Liked:Very nice staff, clean and comfortable
Disliked:All was good

via Nuitee

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