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Bay Gardens Beach Resort and Spa

Gros Islet · LC

Bay Gardens Beach Resort and Spa

7.8
Very Good345 reviews
  1. Hotel Collection
  2. /Hotels in Gros Islet
  3. /Bay Gardens Beach Resort and Spa
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Gros Islet, LC

Luxurious Pool and Spa Experience

Indulge in the petal-shaped lagoon-style pool with a whirlpool island and pamper yourself with a massage at La Mer Spa overlooking the seafront.

Caribbean-Inspired Luxury Rooms

Experience a blend of colonial architecture and traditional Caribbean elements in the air-conditioned rooms featuring timbered verandas, ceiling fans, and modern amenities.

Diverse Dining and Entertainment Options

Savor delicious Caribbean fusion cuisine at Trios Restaurant, enjoy all-day dining at Hi Tide Beachside Restaurant, and unwind with drinks from 3 different bars.

To experience the perfect blend of luxury and Caribbean charm, book your stay at Bay Gardens Beach Resort & Spa today.

Loading rooms and rates...

Location

How to Find Us

Reduit Beach, Rodney Bay Village Box 1892, Castreies

Gros Islet · LC

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that reservations made for 3 nights or less must be paid in full upon the moment of booking. Upon check-in, photo identification and credit card are required. All special requests are subject to availability. Special requests cannot be guaranteed and may incur additional charges. Room service is available daily from 7 am-10 pm. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.8

Very Good

345 reviews

Highlights

  • +Beachfront location
  • +Friendly and exceptional staff
  • +Good breakfast
  • +Large pool
  • +Free water-sport equipment (kayaks/dinghies/paddleboards)
  • +Evening entertainment and yoga
  • +Spacious/comfortable rooms
  • +Shuttle between hotels

Could Improve

  • –Housekeeping lapses (missing towels/soap)
  • –Bathroom smells and mosquito infestation
  • –No visible alarm clocks by beds
  • –Shower temperature fluctuates dangerously
  • –Expensive food/prices
  • –Guests reserving sunbeds with towels
  • –Gym is poor
  • –Door to porch not functioning
  • –Lack of mats/toiletries leading to safety issue (fall)
  • –Pool loungers lacking cushions/shade
Cleanliness6.2

Multiple reports of strange bathroom smells, mosquito infestation, missing mats and toiletries, and inconsistent housekeeping (missing towels/soap); cleanliness is a notable area for improvement.

Service8.8

Staff repeatedly described as exceptional, friendly and helpful, though some guests reported slow service at towel hut and occasional staffing gaps; overall service is a strong point.

Location9.3

Consistently praised for beachfront location and sunsets; guests repeatedly cited the excellent position by the beach as a major positive.

Room Quality7.4

Rooms described as spacious and generally comfortable, but issues reported such as door to porch not opening, shower temperature instability, and some room odors.

Amenities7.6

Good pool, free kayak/paddleboard hire, yoga, evening entertainment and a shuttle; gym quality and pool sun-loungers/parasols could be improved and towel service was inconsistent.

Value for Money6.5

Several guests felt the hotel (and food) was expensive for what was offered, lowering perceived value despite many positives.

Food and Beverage8.0

Breakfast and some food items received strong praise and were described as very good, though guests noted high prices and a menu that could be expanded.

Overall Experience8.6

Guests frequently said positives outweighed negatives and would visit again; strong staff, location, activities and breakfast drive a generally very good overall experience despite some operational issues.

Scott

Couple · Oct 2026

7

Could do better with making the necessary upgrades to the property

Liked:Breakfast was great - Staff was great and helpful But seem the staff wasn't happy working there
Disliked:We had to struggle getting and Upper Floor with Front Desk Staff which I requested 2 months in advance. Do have to say after the misunderstanding we finally got a great room. But I have to say The Resort needs a little TLC - Upgrading lots of old spots that need to be address - example the pool tile has cracks, the chassis lounge chairs are very uncomfortable. The hand Rails though out have been painted so much that you have mold growing. Your Pool side towel service was unacceptable no one to get or return tools had to go to the front desk a number of times. Also on last night of stay our A/C went out and we had no A/C for the night and the bedroom got very warm

via Nuitee

Garry

Couple · May 2026

10
Liked:Staff was amazing- food was amazing and location was great and right on the beach.
Disliked:Didn’t like it when there was a lot of Ferry guest coming onto the beach and took over it. We was on the beach early one day and then about 10:30 a group came in and put their sun beds right up next to ours which I mean they where touching together. Think the hotel just needs an upgrade. But would visit again has the positives outweighed the negatives.

via Nuitee

Dianne

Solo Traveller · May 2026

10
Liked:Everything! If you can put digital alarm ⏰️ clocks by the bedheads in the bedrooms that would be great. Thank you!
Disliked:No alarm clock with display time and no mat in front the toilet. I laterally fell!

via Nuitee

David & Kalpi

Solo Traveller · May 2026

9

Exceptional Staff, Service and Smiles!

Liked:Exceptional Staff. Exceptional Service. Exceptional Smiles.
Disliked:Shower! Dangerously hot, then freezing cold and cyclical repeat.

via Nuitee

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