Providenciales · TC

Ports of Call Resort Turks, Tapestry Collection by Hilton

Name: Ports of Call Resort Turks, Tapestry Collection by Hilton
Address: Grace Bay Road, Providenciales, 00000
Telephone: +1 888-678-3483
Rating: 8.8

8.8

Excellent399 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Providenciales, TC

Luxurious Beachfront Resort

Dive Shop and Culinary Delights

Indulge in a variety of dining options at our 3 restaurants and explore the underwater world with our convenient dive shop.

Relaxation and Convenience

Unwind by the outdoor pool or soak in the hot tub while staying connected with free WiFi. Stay active at the gym and take care of business at the on-site business center.

Book now to experience the perfect blend of luxury and relaxation at Ports of Call Resort, just steps away from Grace Bay Beach.

Loading rooms and rates...

Location

How to Find Us

Grace Bay Road

Providenciales · TC

+1 888-678-3483

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Only guests over 21 years can check in to a hotel room. Villas have a minimum check in age of 25 years. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Providenciales · TC

Ports of Call Resort Turks, Tapestry Collection by Hilton

8.8

Excellent399 reviews

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Providenciales, TC

Luxurious Beachfront Resort

Dive Shop and Culinary Delights

Indulge in a variety of dining options at our 3 restaurants and explore the underwater world with our convenient dive shop.

Relaxation and Convenience

Unwind by the outdoor pool or soak in the hot tub while staying connected with free WiFi. Stay active at the gym and take care of business at the on-site business center.

Book now to experience the perfect blend of luxury and relaxation at Ports of Call Resort, just steps away from Grace Bay Beach.

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

399 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Inconsistent cleanliness
–Poor breakfast quality

Cleanliness7.3

Some reviews mentioned dirty kitchen facilities and overall cleanliness concerns.

Service10.0

Multiple comments highlight friendly and professional service from staff, especially at the front desk.

Location10.0

The location is repeatedly praised as excellent, being close to beach and amenities.

Room Quality7.8

Rooms are described as okay with some needing upgrades; not luxurious.

Amenities8.8

Amenities are generally acceptable, though some guests are dissatisfied with breakfast.

Value for Money8.8

Mixed feelings on value; some expectations weren't met due to breakfast and cleanliness issues.

Food and Beverage7.8

Breakfast options received negative comments regarding quality and selection.

Overall Experience9.8

Overall positive experience; guests express a desire to return despite some issues.

Thom

Solo Traveller · Aug 2026

Great Hotel for a reasonable price.

Liked:Very friendly and helpful staff,clean and good location

via Nuitee

ske

Couples · Jul 2026

Long review - read if you like detail!

Liked:We have just returned from 17 nights at Ports of Call. We flew with BA from London Heathrow via Nassau. Excellent flight and all on time. Only flight in at that time so straight through customs, short wait for cases and then on our way. We got in a shared taxi that dropped off at Hotel Indigo and then us - $40. We booked a pool terrace room and were given 112. We didn’t use the small terrace outside room other than to dry our washing but we liked being able to easily access pool terrace and used these table and chairs / loungers in evening. A small problem with shower head, reported to reception and all sorted quickly with a new one fitted. The hotel experienced a water leak and had to move people on our side of hotel to other. We were given 154 and appreciated being able to get another pool deck room for remainder of our stay. The manager met with my husband and we appreciated the way that this was dealt with and responded to. Location is great for walking to everywhere we want to go. So many places and Graceway Gourmet is close by - Good deli section that does good sandwiches (tick the checklist to choose what you want) and salads (ready made or salad bar to choose your own). Things I wanted to know before we came: - Supermarket - Graceway Gourmet across road has everything you need and pharmacy next door. - Beach towels - you get 2 cards on arrival, swap for towels and then you change at reception whenever you need to. - Fridge in room - Decent size for drinks and food. - Book swap - There is an area in reception for leaving and borrowing books. - Getting around - Easy to walk to and a range of options for eating. - Ice machines - On 2nd and 3rd floors and insulated ice buckets in rooms were great. - Showers in rooms - All good and no issue with pressure etc. - Water - Provided in breakfast area and you can fill up your water bottle. - Safes - Provided in room. - Beers - We drank the local beer everywhere, Turks Head Brewery. I-Ain-Ga-Lie lager or I-Soon-Reach light lager. They also do an amber, a stout and an IPA. - Rose wine - Graceway Gourmet stocked one we liked $15. We received a card each for a free welcome drink on arrival (beer, fruit lunch or rum punch) - a nice touch. Beach was easy to walk to and plenty of loungers with umbrellas available. Golf cart provided to take you if you choose to use it. We took our own drinks but sometimes someone will come along from Reef Rockers bar in nearby Ocean Club and ask if you want a drink. The hotel could be missing a trick not having a cooler with beers and soft drinks for guests. The bar would benefit from proper menus, more interactive service and maybe daily specials. We found a lot of guests did their own from their rooms. Happy Hour at hotel we didn’t bother with as it was buy one, get 2nd half price and it was nicer to go out. 5-7pm daily - Blu Bar - Regent Village, 8 mins walk from POC. They have a menu of half price drinks. Pelican Bay bar - All drinks half price. You can walk along beach. 7mins to right with Blue Umbrellas then walk into Royal West Indies Resort. Eating out and where we went. It obviously depends on what you choose from menu and on the day but have scored our experiences out of 5. We walked to and ate at below: - Tribe 3/5 - Castaways 2/5 - Danny Buoys 1/5 - Coco Bistro 5/5 - Coco Van 5/5 - Flamingos 4/5 - Turks Kebab 4/5 - Conch and Coconuts 4/5 We walked to got food to take out from: - Patty place 5/5 - Graceway Gourmet salads and wraps 5/5 We drove to and ate at: - Shark Bite 3/5 - Baci 5/5 - Hemingways 5/5 - Da Conch Shack 5/5 - Crackpot 3/5 - Omar’s 4/5 - Mr Grouper - next to Fish Fry 4/5 Beaches we went to: - Grace Bay - Lovely for sunrise walks. You can walk a long way left or right as you get on beach. - Leeward. Clear blue sea and powdery sand. Can see why it is one of the top beaches. - Sapodilla Bay - We went early for walk and swim before crowds but they do have loungers there to rent. - Taylor Bay - No loungers or facilities and much quieter than Sapodilla. Amazing clear shallow sea. - Malcolm’s Road beach, Smith’s Reef and Coral Gardens for snorkelling. - Flamingo Beach - $30 for 2 beds and umbrella. Ate lunch at Rickie’s and ended day with mudslides from Ocean Club and then walked back stopping at Pelican Bay happy hour on way. A good day! We also walked to Salt Mills and had a look in shops and visited Potcake Rescue. We tried lots in different places and found the best for us: - Conch salad - Rickie’s Flamingo Cafe - Conch fritters - Mr Grouper - Rum punch - Da Conch Shack - Jerk chicken - Conch & Coconuts Back to hotel. The staff in the hotel are always busy maintaining and cleaning. Gardens are kept well. However would be better if machinery such as leaf blowers are used after breakfast. It woke us up early before 7 a couple of times. Most of the staff were friendly most of the time when we greeted and spoke to them. WiFi was good and two different POC ones - one worked much better on the by the pool. Comfy beds. Any issue we had in room, we advised reception and someone came and sorted it quickly. Breakfast - Changed in the time we were there. They got new equipment to present the food and the cold meat and cheese and fruit selection were extended. We appreciated this as we did not usually opt for the 2 hot options - scrambled or boiled egg / bacon or sausage. Bread/bagels/pastries/croisiants available and looked much nicer in new basket trays. The ladies worked hard restocking and keeping everything topped up. Ports of Call is a perfect location if you want to be near everything, not necessarily rent a car. The hotel is a more affordable option and it feels like the hotel is always working on improving things. Departure on a Sunday - We got a taxi from hotel at 1515 for our 1835 flight. $35 and hotel sorted for us. BA was one of last flight out of so airport got quieter quickly. Check in was quick and we sat upstairs. Thanks to BA for good flights and to Ports of Call for a lovely stay.

via tripadvisor

Steven

Couple · Jun 2026

Convenient location

Liked:Good location

Disliked:No water for a day and ongoing maintenance

via Nuitee

Lisa

Extended Group · Jun 2026

The stay was great wish could have stayed longer

Liked:Sandy at the front desk was awesome she made the visit the best.

Disliked:N/A

via Nuitee

Location

How to Find Us

Grace Bay Road

Providenciales · TC

+1 888-678-3483

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.