Name: DoubleTree by Hilton Phoenix-Gilbert
Address: 1800 South SanTan Village Parkway, Gilbert, AZ 85295
Telephone: +1 480-809-4100
Rating: 7.8

WiFi availableParkingFree ParkingAccessible parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Gilbert, us

Luxurious Spa and Entertainment

Indulge in relaxation at the full-service spa or enjoy a movie night with the in-room flat-screen TV.

Culinary Delights

Savor International cuisine and tapas at Brock’s Restaurant and Bar, offering patio seating and a fine wine list.

Convenient Amenities

Benefit from free Wi-Fi, a microwave, and refrigerator in every room, along with a work desk for your convenience. Plus, enjoy the ease of a free airport shuttle service.

Ready to experience luxury and convenience at Doubletree by Hilton Phoenix? Book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

378 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Poor cleanliness
–High prices for amenities

Cleanliness6.3

Several reviews mentioned cleanliness issues, with rooms described as dirty.

Service9.3

Staff received praise for being friendly and helpful.

Location9.8

Several positive mentions of the location being great.

Room Quality8.3

Rooms were reported as spacious but with issues such as damaged floors.

Amenities7.8

Mixed reviews on amenities, with mentions of overpriced breakfast and lack of basic items.

Value for Money6.3

Many guests felt the hotel was overpriced for what was offered.

Food and Beverage5.8

Negative feedback regarding breakfast and coffee pricing.

Overall Experience8.8

Mixed feelings overall with some enjoyable aspects but far too many disappointments.

Sara

Couple · Sep 2026

Just okay

Liked:Close to places I needed

Disliked:It didn’t have carpet

via Nuitee

martinez

Family With Children · Aug 2026

Liked:The front desk just knows how to do their job. They made me feel very welcome and they have very clean and new rooms.

via Nuitee

Tara

Extended Group · Jul 2026

Loved it :) would definitely book again :)

Liked:The pool was excellent and the room was spacious and nice and the oatmeal cookies were a hit!

Disliked:there was long dark hairs all over the bathroom.

via Nuitee

Tammy

Couple · Jul 2026

It was an ok stay.

Liked:The beds were very comfortable.

Disliked:Our check in process was halted due to the room not cleaned. Waited an extra 30-45 minutes to finally check in. My family and I were a bit tired from our 4 hour drive. Our room had poor lighting.

via Nuitee

Location

How to Find Us

1800 South SanTan Village Parkway

Gilbert · us

+1 480-809-4100

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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