Tru By Hilton Gilbert

Generally described as very clean in multiple reviews ('very clean', 'clean and modern', 'room was cleaner than I expected'), though a few guests reported a dirty floor and missing supplies, so overall cleanliness is strong but not perfect.

Service is consistently praised — multiple mentions of friendly, helpful staff (Nate, Marie) who went above and beyond, efficient check-in/out and staff recognizing members; this justifies a top-tier score.

Location is convenient (near freeway, restaurants, shopping) and appreciated for travel, but there are repeated complaints about street noise and some pool/noise disturbance from the property location, slightly reducing the score.

Rooms are often described as small, lacking storage (no closet/dresser), cramped, with issues like awful pillows, noisy AC, low refrigerators and limited seating; positive cleanliness and comfortable beds help but room layout and amenities lower this score.

Lobby activities, pool, games, and other on-site amenities are highlighted and family-friendly. Some negatives (pool closing early, AC work in common areas) are noted but amenities are overall a strong point.

Several guests felt the price was fair or worth it given cleanliness, service and breakfast; a few noted the breakfast cost wasn't worth it. Overall perceived as good value with minor reservations.

Breakfast is polarizing: many call it exceptional/awesome, others report poor quality (overcooked bacon, powdery eggs). Mixed but generally positive due to frequency of praise.

Most reviewers would stay again and highlight outstanding staff and clean rooms; despite some room-size and noise issues, the overall guest experience is highly positive.