Name: Palm Heights
Address: 747 West Bay Road, George Town, KY1-1110
Rating: 10

Palm Heights, George Town | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

George Town, ky

Luxurious Beachfront Accommodation

Palm Heights in George Town offers a 5-star experience with free bikes, a sparkling outdoor pool, and a well-equipped fitness centre. Guests can unwind in the hot tub or dance the night away at the hotel's nightclub.

Gourmet Dining and Diverse Cuisine

Indulge in a delicious breakfast with various options at the property's restaurant, which serves Caribbean, Pizza, and Seafood dishes. Special dietary requests are catered to with vegetarian, dairy-free, and vegan choices available.

Exciting Activities and Multilingual Service

Enjoy a game of table tennis or explore the area through popular activities like hiking and snorkelling. The 24-hour front desk staff, fluent in English, Spanish, French, and Italian, ensure a seamless stay.

Experience luxury and relaxation at Palm Heights - Book your stay now!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

10.0

Exceptional

260 reviews

Highlights

+Exceptional service
+Beautiful location
+High-quality food and amenities
+Clean and spacious rooms

Could Improve

–Room quality felt slightly below luxury standards

Cleanliness10.0

Rooms are large, well appointed, and very clean.

Service10.0

The staff were friendly, approachable, and efficient; service was exceptional.

Location10.0

Beautiful beach location, ideal for relaxation and activities.

Room Quality10.0

Rooms felt renovated and not true luxury, though comfortable.

Amenities10.0

Incredible wellness facilities, including the spa and gym.

Value for Money10.0

Fantastic food and service justify the expense of the stay.

Food and Beverage10.0

Food was exceptional; dining options satisfied all tastes.

Overall Experience10.0

An amazing stay; the hotel exceeded expectations.

W1282ZIjohns

Couples · Jul 2026

This is it

Liked:There’s no other place to try in Grand Cayman. Food, beach, people

via tripadvisor

BayAreaHappytraveler

Couples · Jul 2026

2nd Time Was Not The Charm

Liked:My husband and I had such a magical experience at this resort last year that we decided to return for a second time. Our sophomore experience was unfortunately negative in a number of ways, so much so that I’m not sure we’ll return. Here were the faults: Didn’t acknowledge our anniversary in any way and had sent prior communication that this was a trip for an anniversary. There was a group of obnoxious influencers who acted like they owned the place during the week we were there. The special little touches from the first trip were gone: hand massage in the lounge upon check-in, someone offering us champagne upon check-in, someone telling us that our room was ready, a lovely selection of summer reads in the lounge, someone showing us to our room. The octopus at Tillie’s was over cooked. The dress code at Bar Bambi was not communicated prior to arrival and my husband didn’t pack the right attire. The bed was horribly uncomfortable and the sheets are like sand paper. The complimentary spa party said that body scrubs were included but all that it consisted of was body scrub that you could apply yourself. The gym closes at 7pm which didn’t work out for our schedule. The bugs were very aggressive this year. No free swag this year. Positive Aspects: The quality of food served at the beach is top tier. We loved the Piri Piri shrimp bowl and the Cob Salad. The complimentary happy hour was still great! The spa treatments were still amazing! The turn down staff and daily room cleaning staff really go above and beyond. This is a boutique resort that prides itself on personalized experience but since we aren’t influencers we felt invisible at times.

via tripadvisor

luisgY1612ZP

Family · Jul 2026

Palm Heights is Magical

Liked:We just wrapped up a magical Fourth of July stay at Palm Heights Grand Cayman with our family, and it was truly exceptional from start to finish. The property delivers luxury in the best possible way: elegant, relaxed, thoughtful, and never overdone. The service was outstanding, with every detail handled perfectly and every interaction feeling warm, personal, and effortless. Our room was massive, beautifully designed, and incredibly comfortable for a family stay. The dining was incredible throughout the trip, with each meal feeling special. The fitness center is easily the best I have experienced in the Caribbean, and the spa was absolutely magical—a true highlight of the stay. Palm Heights is one of those rare places where every detail feels intentional. It was the perfect setting for a memorable family holiday, and we cannot wait to return.

via tripadvisor

Rachel

Family With Children · Jun 2026

Gorgeous suites, stellar staff and outstanding food and drinks. Don't think twice just book it.

Liked:Gorgeous property. Food was excellent at all of the restaurants and cafes. We had heard great things about Tillies (which was justified) but we also loved the Coconut Club, Paradise Pizza and Dolores. What really makes this place though is the staff, nothing was too much trouble for anyone but real standouts were Luce on reception and Hassan at the CC who after just a week felt more like friends. The quiet lounges (with the amazing Tillies cookies) were a lovely place to cool down and chill out. We'll definitely be back!

Disliked:Nothing

via Nuitee

Location

How to Find Us

747 West Bay Road

George Town · ky

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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