Name: Hampton Inn Geneva
Address: 43 Lake Street, Geneva, NY 14456
Rating: 8

Hampton Inn Geneva | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSecured parkingSwimming poolFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Geneva, us

Scenic Lake Views and Convenient Amenities

Comfortable Rooms with Modern Amenities

The Hampton Inn Geneva offers rooms with cable TV, free Wi-Fi, work desk, and coffee maker. Studio rooms go a step further with a microwave, refrigerator, and sofa bed.

Relaxation and Recreation

Guests can enjoy an indoor pool, jacuzzi, and gym access. A daily breakfast is served, and a business center is available for those mixing business with pleasure.

Explore Nearby Attractions

Conveniently located near Belhurst Castle Winery, Geneva Country Club, and Waterloo Premium Outlet Mall, this hotel is the perfect base to explore the area's attractions.

Book your stay at the Hampton Inn Geneva for a delightful blend of comfort, convenience, and scenic views.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

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Guest Reviews

What Guests Say

8.0

Excellent

270 reviews

Highlights

+Good location
+Friendly staff
+Comfortable beds

Could Improve

–Cleanliness issues
–Maintenance needed
–Inconsistent service

Cleanliness7.0

Numerous reviews mentioned cleanliness issues like mildew and worn furniture.

Service9.4

Staff received positive remarks, considered friendly and helpful.

Location9.0

Location noted as good and accessible, with potential attractions nearby.

Room Quality6.9

Comments on worn and uncomfortable beds, poor condition of the room.

Amenities8.0

Amenities were mentioned but had mixed reviews due to pool and breakfast quality.

Value for Money7.4

Perceived as expensive compared to the overall quality and condition of the hotel.

Food and Beverage8.0

Breakfast was noted as not up to par but acceptable.

Overall Experience8.4

General sentiment was mixed, with some positive experiences and several disappointments.

Laureen

Solo Traveller · Jun 2026

Liked:Our renovated room was beautiful. Bathroom new and spotless. Shower had great water pressure. Breakfast buffet was excellent. The young lady at the front desk was very helpful!

Disliked:Lobby ladies room needs updating, but I believe they're working on it (first floor u nder renovation)

via Nuitee

Nicholas

Solo Traveller · Jun 2026

I will not be staying here again or recommending this place.

Liked:I thought the location was very convenient. It was very close to downtown Geneva and other places I wanted to visit on the lake. The hotel room itself was very clean and well kept.

Disliked:The specifically only booked this hotel for the hot tub and of course it was not available the weekend I came to visit. The remote was missing from the room so I couldn’t watch tv. Unhappy staff member were outside my window complaining about work very loudly at 5am which woke me up repeatedly. I went to the front desk multiple times and couldn’t throughout my stay and couldn’t find help, including when I was going to check out, so I just left the keys on the desk.

via Nuitee

Christopher

Family With Children · May 2026

Very nice facility and conveniently located.

Liked:The breakfast was fine. The location was excellent. Easy walking distance to downtown Geneva, while having a perfect location next to the lake. Rooms were very nice. I saw the location is under renovation but that did not affect our stay at all. Will likely be back the next time I'm in the area.

via Nuitee

corrinw310

Friends Getaway · Apr 2026

No customer service!

Liked:My friend as a Hilton Honors Member booked a hotel for a long weekend in the Finger Lakes. Days prior to departing, we received notification that the pool and hot tub were inoperable due to maintenance. I called to see what compensation we could receive since these amenities are included in the cost of the room. The manager was not available but was to return my call. He never called. I called again on Friday as I navigated to the Finger Lakes region (4 hours away). He was still unavailable. I requested a return call. No call. We arrived at the hotel late in the evening. Maybe 7:00 pm. Again we presented our concern. The woman at the desk went in the back office and returned saying the manager said it’s not his fault the Dept of Health closed the pool and spa but we can cancel free of charge. We went outside and attempted to locate other lodging without success and our fatigue depleting our motivation to search. We stayed. Saturday afternoon came with construction in the room beside ours and above us as we tried to nap after a day filled with activity (this continued from 10 am til 6 pm daily). Then an attempt to shower brought us brown water in the tub. The drinking water in the lobby tasted of chlorine. Breakfast presented waffle batter that was separated (maybe that’s normal?? But now I’m questioning everything!), scrambled eggs sitting in liquid of some sort, stale Raisin Bran, and limited options to get us through the day. Upon checkout I again inquired what we could do to compensate the closed pool/hot tub area and now new concerns. The woman at the desk brought the manager, Mr. Moulesh Patel. He was confrontational, argumentative, and entitled with zero accountability. He did NOTHING wrong to disrupt our visit and he was not going to provide any inkling of customer service to smooth this over. He argued with me about returning my call saying “why would I call YOU?” Rude and arrogant. I finally walked away. I wish I would’ve addressed the customers dining in the lobby by letting them know the health department was involved with this hotel. We had a great trip despite the lack of customer service at the hotel, but I’d encourage you to look elsewhere because if there’s an issue, Mr. Patel will NOT address it. You’re stuck.

via tripadvisor

Location

How to Find Us

43 Lake Street

Geneva · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

270 reviews

Highlights

+Good location
+Friendly staff
+Comfortable beds

Could Improve

–Cleanliness issues
–Maintenance needed
–Inconsistent service

Cleanliness7.0

Numerous reviews mentioned cleanliness issues like mildew and worn furniture.

Service9.4

Staff received positive remarks, considered friendly and helpful.

Location9.0

Location noted as good and accessible, with potential attractions nearby.

Room Quality6.9

Comments on worn and uncomfortable beds, poor condition of the room.

Amenities8.0

Amenities were mentioned but had mixed reviews due to pool and breakfast quality.

Value for Money7.4

Perceived as expensive compared to the overall quality and condition of the hotel.

Food and Beverage8.0

Breakfast was noted as not up to par but acceptable.

Overall Experience8.4

General sentiment was mixed, with some positive experiences and several disappointments.

Laureen

Solo Traveller · Jun 2026

Liked:Our renovated room was beautiful. Bathroom new and spotless. Shower had great water pressure. Breakfast buffet was excellent. The young lady at the front desk was very helpful!

Disliked:Lobby ladies room needs updating, but I believe they're working on it (first floor u nder renovation)

via Nuitee

Nicholas

Solo Traveller · Jun 2026

I will not be staying here again or recommending this place.

Liked:I thought the location was very convenient. It was very close to downtown Geneva and other places I wanted to visit on the lake. The hotel room itself was very clean and well kept.

via Nuitee

Christopher

Family With Children · May 2026

Very nice facility and conveniently located.

via Nuitee

corrinw310

Friends Getaway · Apr 2026

No customer service!

via tripadvisor