Name: Hampton Inn Geneva
Address: 43 Lake Street, Geneva, NY 14456
Telephone: +1 315-781-2035
Rating: 8

Hampton Inn Geneva | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Geneva, us

Scenic Lake Views and Convenient Amenities

Comfortable Rooms with Modern Amenities

The Hampton Inn Geneva offers rooms with cable TV, free Wi-Fi, work desk, and coffee maker. Studio rooms go a step further with a microwave, refrigerator, and sofa bed.

Relaxation and Recreation

Guests can enjoy an indoor pool, jacuzzi, and gym access. A daily breakfast is served, and a business center is available for those mixing business with pleasure.

Explore Nearby Attractions

Conveniently located near Belhurst Castle Winery, Geneva Country Club, and Waterloo Premium Outlet Mall, this hotel is the perfect base to explore the area's attractions.

Book your stay at the Hampton Inn Geneva for a delightful blend of comfort, convenience, and scenic views.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.0

Excellent

279 reviews

Highlights

+Good location
+Friendly staff
+Comfortable beds

Could Improve

–Cleanliness issues
–Maintenance needed
–Inconsistent service

Cleanliness7.0

Numerous reviews mentioned cleanliness issues like mildew and worn furniture.

Service9.4

Staff received positive remarks, considered friendly and helpful.

Location9.0

Location noted as good and accessible, with potential attractions nearby.

Room Quality6.9

Comments on worn and uncomfortable beds, poor condition of the room.

Amenities8.0

Amenities were mentioned but had mixed reviews due to pool and breakfast quality.

Value for Money7.4

Perceived as expensive compared to the overall quality and condition of the hotel.

Food and Beverage8.0

Breakfast was noted as not up to par but acceptable.

Overall Experience8.4

General sentiment was mixed, with some positive experiences and several disappointments.

Gail

Solo Traveller · Jul 2026

Liked:Rooms were excellent but lobby was going through renovations so areas slightly dusty and you were detoured around to outside to get to lobby and eating area.

via Nuitee

Robert

Solo Traveller · Jul 2026

Disliked:I booked the room they booking.com and paid for the room they them. The hotel charged me another 360$ and won't return my calls to resolve this issue

via Nuitee

johnbG1265OL

Couples · Jul 2026

Worst service ever experienced

Liked:I would like to share my experience regarding the service I received from the hotel staff over the phone, specifically on June 30th at around 3 PM (Eastern Time), while I was in Montreal, Canada. I had made a reservation through my app on Saturday, June 27th. There were two types of rooms available at that time. As a Diamond member, I’ve always chosen Hilton properties during my travels across the United States and Canada, expecting a higher level of service and accommodation due to my loyalty. On June 30th, I received an email notifying me that my reservation had been canceled, but the email lacked any explanation for the cancellation. Concerned, I promptly called the hotel for clarification. The representative who answered the phone immediately recognized my status and informed me that my reservation had been canceled due to a lack of available rooms. He mentioned that they were fully booked and that they were short one room. This response raised my concerns, as I have often encountered situations where hotels reserve extra rooms for Diamond members, especially in cases of overbooking. I fully expected that, given my status, the hotel would make an effort to accommodate me and find a solution to the situation. However, to my disappointment, there was no attempt made by the staff to assist me or improve my circumstances. After this experience at the Hampton, my perception of Hilton has significantly changed. I have always prioritized Hilton branded hotels during my travels, but the lack of consideration and support I received as a Diamond member has led me to reconsider my loyalty. I have never encountered such poor service before, and it was quite disheartening. I feel compelled to bring this to the attention of Hilton corporate because I believe they should be aware of how they are losing valuable customers through inadequate service. Based on my experience, I cannot recommend this hotel to others. I suggest looking for alternative accommodations, as you may be much more satisfied with your choice.

via tripadvisor

Brown

Solo Traveller · Jul 2026

Liked:It was very clean and comfortable and the staff were very nice and I look forward to coming back again in the future it's one of the best hotels

Disliked:Everything thers was nice

via Nuitee

Location

How to Find Us

43 Lake Street

Geneva · us

+1 315-781-2035

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.0

Excellent

279 reviews

Highlights

+Good location
+Friendly staff
+Comfortable beds

Could Improve

–Cleanliness issues
–Maintenance needed
–Inconsistent service

Cleanliness7.0

Numerous reviews mentioned cleanliness issues like mildew and worn furniture.

Service9.4

Staff received positive remarks, considered friendly and helpful.

Location9.0

Location noted as good and accessible, with potential attractions nearby.

Room Quality6.9

Comments on worn and uncomfortable beds, poor condition of the room.

Amenities8.0

Amenities were mentioned but had mixed reviews due to pool and breakfast quality.

Value for Money7.4

Perceived as expensive compared to the overall quality and condition of the hotel.

Food and Beverage8.0

Breakfast was noted as not up to par but acceptable.

Overall Experience8.4

General sentiment was mixed, with some positive experiences and several disappointments.

Gail

Solo Traveller · Jul 2026

Liked:Rooms were excellent but lobby was going through renovations so areas slightly dusty and you were detoured around to outside to get to lobby and eating area.

via Nuitee

Robert

Solo Traveller · Jul 2026

Disliked:I booked the room they booking.com and paid for the room they them. The hotel charged me another 360$ and won't return my calls to resolve this issue

via Nuitee

johnbG1265OL

Couples · Jul 2026

Worst service ever experienced

via tripadvisor

Brown

Solo Traveller · Jul 2026

Liked:It was very clean and comfortable and the staff were very nice and I look forward to coming back again in the future it's one of the best hotels

Disliked:Everything thers was nice

via Nuitee