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Harbor House Hotel and Marina at Pier 21

Galveston · US

Harbor House Hotel and Marina at Pier 21

9.1
Exceptional851 reviews
  1. Hotel Collection
  2. /Hotels in Galveston
  3. /Harbor House Hotel and Marina at Pier 21
WiFi availableFree WiFiParkingPrivate parkingAccessible parkingBusiness center

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, 24-hour front desk

Location

Galveston, US

Walkability

69
Walk
72
Bike

Waterfront Location

Enjoy the scenic views and tranquility of Galveston's Harbor House Hotel and Marina situated right by the water.

Convenient Amenities

Make the most of your stay with free bikes, free WiFi, and an on-site restaurant available for your comfort and convenience.

Nearby Attractions

Explore the nearby beaches, museums, and historical sites just a short distance away from the hotel.

To experience the charm of Galveston at Harbor House Hotel and Marina, book your stay now.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 04:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

The nearest station is 21st & Strand, 0.1 miles from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Harbor House Hotel and Marina at Pier 21

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

No specific sustainability information is publicly available for the Harbor House Hotel and Marina at Pier 21. Its parent company, Landry's Inc., has stated a commitment to brand-wide sustainability and environmentally friendly practices.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

28 Pier 21

Galveston · US

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.1

Exceptional

851 reviews

Highlights

  • +Excellent location near pier, boardwalk and cruise terminals
  • +Clean rooms and comfortable beds with good views
  • +Friendly and helpful staff (multiple positive mentions, Dee highlighted)
  • +Large rooms and convenient access to local restaurants/attractions
  • +Light complimentary breakfast and on-site snack machines

Could Improve

  • –Limited amenities (no pool, no laundry reported by some)
  • –Minimal/variable breakfast quality and occasional supply issues
  • –Small lobby and insecure luggage storage reported at arrival
  • –Construction and parking/shuttle complications during some stays
  • –Occasional poor customer service incidents and pricing complaints
Cleanliness9.4

Multiple reviews note rooms were very clean and well-maintained; housekeeping is described as attentive and rooms often stated as 'very clean' or 'extremely clean.'

Service9.4

Staff is frequently described as very nice, friendly and helpful (several mentions of staff and Dee by name). There are isolated reports of poor customer service and luggage-handling issues that lowered the score slightly.

Location9.8

Consistently praised for an excellent, walkable location right on the pier/boardwalk and very close to cruise terminals, restaurants and local attractions.

Room Quality9.1

Rooms are generally described as large, comfortable with great views and comfortable beds; a few reports mention worn or small beds/boxspring issues.

Amenities8.2

Amenities are limited for some guests: no pool, minimal breakfast offerings, no on-site laundry in some reports, snack machines available; shuttle/parking difficulties were noted.

Value for Money8.1

Mixed perceptions: many find the location and rooms good value, but several guests complained about pricing (including cruise-parking charges) and feeling the rate was high for offered amenities.

Food and Beverage8.8

Breakfast reactions vary — some guests praised the variety and quality, others found it minimal or frozen and mentioned running out of utensils; overall modest but acceptable breakfast offering.

Overall Experience10.0

Strong overall satisfaction: convenient for cruises, clean rooms, friendly staff and terrific location. Some stays were marred by construction, parking/shuttle problems, limited amenities and isolated service issues.

Hay

Solo Traveller · Oct 2026

10

Awesome

Liked:Everything beautiful
Disliked:Nothing

via Nuitee

Wanda

Couple · Oct 2026

10

First time to stay at harbor house will not be the last!

Liked:The rooms were clean and large!!

via Nuitee

Carrie

Couple · Sep 2026

9

Enjoy the stay always.

Liked:I’ve stayed there many times, love the view and location.
Disliked:Ice machine location. Should have one on each floor. On one of my stays the one ice machine was inoperable. The staff got us ice from the near by restaurant. The water pressure is terrible, trickles out of the sink and very low pressure in the shower.

via Nuitee

Donyale

Couple · Sep 2026

10

Location. Kindness of staff. This will be our go to spot.

Liked:We’ve never started here, and we absolutely loved it. It was clean, the employees are so very nice.
Disliked:No complaints.

via Nuitee

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