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ANA Crowne Plaza Fukuoka by IHG

Fukuoka · jp

ANA Crowne Plaza Fukuoka by IHG

8.1
Excellent290 reviews
  1. Hotel Collection
  2. /Hotels in Fukuoka
  3. /ANA Crowne Plaza Fukuoka by IHG
ParkingSelf parking (surcharge)RestaurantScreens / Barriers between staff and guests for safetyConcierge serviceFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Fukuoka, jp

Modern Rooms and Sleep Advantage Amenities - ANA Crowne Plaza in central Fukuoka offers modern rooms with a neutral color interior. Guests can enjoy unique Sleep Advantage amenities like an eye warmer, choice of pillows, and aromatherapy oils for a restful sleep experience.

Dining Variety - Indulge in a variety of culinary experiences at the hotel's restaurants offering Japanese, Chinese cuisine, and a buffet spread. Don't forget to visit the pastry shop for some sweet treats and the Mezzanine Bar for a relaxing drink in an elegant setting.

Convenient Location - Located a short walk from JR Hakata Station, the hotel provides easy access to popular attractions like Canal City Hakata, Tenjin Shopping Area, and Marinoa City. Book your stay at ANA Crowne Plaza Fukuoka for a memorable and convenient visit.

Loading rooms and rates...

Location

How to Find Us

Hakata-ku Hakata Ekimae 3-3-3

Fukuoka · jp

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

An accommodation tax per person, per night is not included in the price and must be paid at the property.

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ANA CROWNE PLAZA FUKUOKA BY IHG

Guest Reviews

What Guests Say

8.1

Excellent

290 reviews

Highlights

  • +Good service
  • +Convenient location
  • +Clean rooms
  • +Delicious food

Could Improve

  • –Outdated rooms
  • –High prices
  • –Lack of vending machines
Cleanliness8.0

Rooms were clean but some bathroom facilities are noted as old.

Service8.4

Hotel staff are efficient and friendly, with outstanding hospitality reported.

Location8.5

Hotel is conveniently located close to Hakata Station and shopping areas.

Room Quality7.7

Rooms are outdated and show signs of aging but are spacious.

Amenities8.0

Facilities for bike assembly were provided, but some amenities like vending machines and laundry facilities are lacking.

Value for Money7.7

Some reviews indicate that prices are slightly high for the offerings.

Food and Beverage8.5

Breakfast is varied and delicious with positive feedback on food quality.

Overall Experience8.1

Guests generally report a positive experience despite some minor issues.

Cindy

Family With Children · May 2026

8

A Memorable Stay Thanks to Yi Fei

Liked:We recently stayed 4 nights at ANA Crowne Plaza Fukuoka with my spouse and siblings, and we booked a total of 4 rooms. During our stay, we met a staff member named Yi Fei, and we truly wanted to express our appreciation for his outstanding hospitality and support. As we were travelling in Japan, the language barrier was sometimes challenging for us. Yi Fei went above and beyond throughout our entire stay to assist us patiently and professionally. He kindly helped us communicate with the team, supported our requests, and even assisted in arranging a room upgrade for a bigger room as requested by us. What impressed us most was that although the bigger room only available for 3 nights, Yi Fei continued to coordinate with the hotel and successfully helped us retain the bigger room for the full 4-night stay. This made a huge difference to our trip and made us feel genuinely cared for. His service attitude, initiative, kindness, and willingness to help truly reflect excellent hospitality. Employees like Yi Fei create memorable experiences for guests, and we sincerely hope the hotel management recognizes his dedication and professionalism. He absolutely deserves recognition for the exceptional service he provided. Thank you once again, Yi Fei, for making our stay so comfortable and enjoyable. We will always remember your kindness and support during our trip to Japan.
Disliked:The only downside is the smoking room is closed at 10pm.

via Nuitee

smileyvansant

Solo Traveller · May 2026

7

Beautiful lobby but dated rooms

Liked:The lobby area was impressive, nicely decorated and interesting. The breakfast was outstanding. A nice mix of traditional Japanese and western foods. Several made fresh as you waited. Overall the staff was pleasant and professional.
Disliked:The rooms. The twin room we and our companions had was very dated. So unexpected after having seen the lobby area. Rugs were old and dirty, furniture was clean but beaten up from wear over the years. The bathroom was also dated but very clean.

via Nuitee

michael mayle

Couple · Apr 2026

9

Nice hotel in a great location, friendly staff

Liked:The hotel was in a great location centrally located to the train station and the center of Fukouka. It's a comparatively large hotel with lots of amenities. They offered a free happy hour in the Mezzanine Lounge for guests that included really nice food. The staff was very courteous and helpful;. They even arranged a taxi for us at 4:45 am Tokyo time to take us to the airport. The hotel is super clean and well maintained. I would definitely stay here again.
Disliked:Like most hotel in Japan, the room is small, but the bathroom is exceptionally small. It reminded me of a bathroom you would find in an RV.

via Nuitee

Ckyy

Couples · Apr 2026

8

Great location though room a bit dated

Liked:We stayed in this hotel for 3 nights on our first visit to Fukuoka. The major selling point of this hotel is its location which is located about 5 minutes walk from Hakata station. Hakata station is a major transit point whereby the JR trains and Shinkansen stops. Not forgetting too the subway stop for 2 of the city's subway lines. To get to the hotel, look for the exit 24 West which will lead you to the junction and after crossing it, the hotel is right in front. If you are arriving at the international terminal, take the free bus to the domestic terminal which is about 5 minutes ride. Then get onboard the subway which is the Airport line and in 5 minutes you arrive at Hakata station. Many places of interest are located within walking distance from the hotel like Canal city, Tenjin, Kushida shrine, Kawabata shopping arcade etc. The subway lines from Hakata also takes you to most of the attractions in Fukuoka like the Fukuoka castle, Ohori park, Nishi park, Hakata port tower etc. Food is not an issue as you can easily find restaurants, cafes, bakeries and the ever popular convience stores in the vicinity. Staff are friendly and greet you whenever they meet you. The only issue is that the furniture could do with a bit of upgrade. Otherwise, we are rather okay with the room and facilities provided. Overall a good hotel to stay in considering the rate we paid. Will stay again if we do come by Fukuoka.

via tripadvisor