Hotel Cristall, Frankfurt | Member Rates

Name: Hotel Cristall
Address: Ottostr. 3, Frankfurt, 60329, Frankfurt, 60329
Telephone: 49-69-2722196199

Free WiFiParking (limited spaces)Self parking (surcharge)Covered parkingFree newspapers in lobbyShopping on site

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Shopping on site, Breakfast available (surcharge), Television in common areas, Safe-deposit box at front desk, Multilingual staff, Free newspapers in lobby

Location

Frankfurt, DE

Walkability

Walk

Terrace Views and Convenient Amenities

Enjoy stunning terrace views at Hotel Cristall, where complimentary wireless internet and on-site shopping await. Everything you need for a comfortable stay!

Buffet Breakfast and 3-Star Rating

Start your day with a delicious buffet breakfast (for a fee) served on weekdays and weekends. Hotel Cristall proudly holds a 3-star rating by Hotelstars Union.

Modern Comfort and Central Location

Relax in one of the 30 air-conditioned rooms with flat-screen TVs and free Wi-Fi. Benefit from the prime location just a short walk from Skyline Plaza and Frankfurt Trade Fair.

Neighbourhood

What’s Nearby

Skyline Plaza

15 min walk

A modern shopping mall with a wide range of stores, restaurants, and a rooftop garden.

4.3

Kaiserpassage

16 min walk

A bustling shopping center offering diverse stores, including a supermarket, and various dining options.

4.1

MyZeil

28 min walk

A large shopping mall with unique, contemporary architecture featuring many major brands and dining options.

4.3

Mia 1510 Lounge

2 min walk

A lively bar offering a relaxed atmosphere for drinks and socializing.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

6,077 reviews

Highlights

+Friendly staff
+Great location
+Good breakfast

Could Improve

–Cleanliness issues
–Limited amenities

Cleanliness7.4

Some guests reported cleanliness issues, particularly in certain rooms.

Service8.9

Numerous reviews mention staff being friendly and attentive.

Location8.9

The hotel's proximity to the central train station is frequently praised.

Room Quality7.9

Most guests found the rooms adequate, but some noted maintenance issues.

Amenities7.9

Basic amenities provided but some guests wished for more options.

Value for Money8.4

Many guests feel the price is reasonable for the location, despite some downsides.

Food and Beverage7.9

Breakfast received positive remarks, though some found it minimalistic.

Overall Experience8.1

General satisfaction reported, though there are notable complaints.

Sittie Anisha

Solo Traveller · Sep 2026

Liked:The location is very convenient. Value for the money indeed.

via Nuitee

John

Couple · Sep 2026

Great place to stay: clean rooms, comfortable beds, and friendly staff. Can't beat the location!

Liked:The room was spotless -- and comfortable. The location (adjacent to the main train station) was convenient, to say the least. We found some very restaurants within a easy walking distance.

via Nuitee

Angelica

Solo Traveller · Sep 2026

it was comfortable and very recommendable.

Liked:its 2 mins walk from the hauptbahnhof, its clean, its safe, and the staff were friendly.

via Nuitee

nengare

Solo Traveller · Sep 2026

Liked:The breakfast menu. Location close to the trainstation.

Disliked:The odd 8 -10 stairs you had to carry your bags still regardless of having an elevator.

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Cristall

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Ottostr. 3, Frankfurt, 60329

Frankfurt · DE

49-69-2722196199

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
A deposit may be required at the property.

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