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Hotel Cristall - Frankfurt City

Frankfurt/Main · de

Hotel Cristall - Frankfurt City

8.2
Excellent5,640 reviews
  1. Hotel Collection
  2. /Hotels in Frankfurt/Main
  3. /Hotel Cristall - Frankfurt City
Self parking (surcharge)Covered parkingScreens / Barriers between staff and guests for safetyNon-smoking roomsAir conditioningTerrace

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Terrace, Lift / Elevator, Luggage storage, Express check-in/check-out

Location

Frankfurt/Main, de

Centrally Located Luxury Hotel in Frankfurt

Individually Furnished Rooms: Experience unique decor in every room with modern amenities including air conditioning and WiFi.

Relaxing Terrace and Free Internet: Unwind on the charming terrace or make use of the free internet terminal in the lobby.

Convenient Transportation Options: With excellent bus, tram, S-Bahn, and train connections from Frankfurt Central Station, exploring the city is a breeze.

Book now and experience the perfect blend of luxury and convenience at Hotel Cristall!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hotel Cristall - Frankfurt City

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Ottostrasse 3

Frankfurt/Main · de

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the underground garage of the property is limited to 4 spaces and is subject to availability. No reservation needed. Please note that at check-in, a valid card in the name of one of the guests must be presented.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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HOTEL CRISTALL - FRANKFURT CITY

Guest Reviews

What Guests Say

8.2

Excellent

5,640 reviews

Highlights

  • +Friendly staff
  • +Great location
  • +Good breakfast

Could Improve

  • –Cleanliness issues
  • –Limited amenities
Cleanliness7.4

Some guests reported cleanliness issues, particularly in certain rooms.

Service8.9

Numerous reviews mention staff being friendly and attentive.

Location8.9

The hotel's proximity to the central train station is frequently praised.

Room Quality7.9

Most guests found the rooms adequate, but some noted maintenance issues.

Amenities7.9

Basic amenities provided but some guests wished for more options.

Value for Money8.4

Many guests feel the price is reasonable for the location, despite some downsides.

Food and Beverage7.9

Breakfast received positive remarks, though some found it minimalistic.

Overall Experience8.1

General satisfaction reported, though there are notable complaints.

Leah

Family With Children · May 2026

8

Great value stay, no big complaints

Liked:The room was clean and spacious. Great size bed and bathroom. Staff was friendly and breakfast was adequate. They allowed us to store our luggage as we arrived a couple of hours before check in which was great. Great value.
Disliked:The stairs/elevator situation. So there is an elevator but to get to it you have to go down a couple of steps. Then the elevator has only 2 stops which are in between the floors. So for example one of the stops is 1|2 so if you’re on the 1st floor you need to go down stairs and if you’re on the 2nd you need to go up stairs once you get off the elevator. My elderly mom didn’t appreciate that especially with having to carry luggage.

via Nuitee

YI-CHIH WU

Couple · May 2026

10

You won’t regret to stay here

Liked:The room is tidy and comfortable. The staff are very friendly and helpful. The location is just a two minute walk away from the train station. I will recommend this place to anyone who wants to come to Frankfurt.

via Nuitee

Helen

Couple · May 2026

8

Comfortable stay in a very convenient location. Great value for money!

Liked:Excellent location right next to Frankfurt Hbf. Room was quiet and comfortable. The breakfast was good, with plenty of choice. Overall, excellent value for money!
Disliked:A kettle in the room would have been useful.

via Nuitee

Jose Pablo

Couple · May 2026

8
Liked:Kind staff, great location near the train station. It makes it easy to visit main Frankfurt's landmarks via train or subway.
Disliked:One night was really noisy. It sounded like people where fighting or just yelling all night; we did notice what seemed like drug addicts hanging around the train station, perhaps that may explain it.

via Nuitee