Hotel Cristall - Frankfurt City, Frankfurt/Main | Member Rates

Name: Hotel Cristall - Frankfurt City
Address: Ottostrasse 3, Frankfurt/Main, 60329
Rating: 8.2

Hotel Cristall - Frankfurt City, Frankfurt/Main | Member Rates | Dyme

WiFi availableFree WiFiScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelinesNon-smoking roomsAir conditioning

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, 24-hour front desk, Heating

Location

Frankfurt/Main, de

Walkability

Walk

Centrally Located Luxury Hotel in Frankfurt

Individually Furnished Rooms: Experience unique decor in every room with modern amenities including air conditioning and WiFi.

Relaxing Terrace and Free Internet: Unwind on the charming terrace or make use of the free internet terminal in the lobby.

Convenient Transportation Options: With excellent bus, tram, S-Bahn, and train connections from Frankfurt Central Station, exploring the city is a breeze.

Book now and experience the perfect blend of luxury and convenience at Hotel Cristall!

Neighbourhood

What’s Nearby

Skyline Plaza

15 min walk

A modern shopping mall with a wide range of stores, restaurants, and a rooftop garden.

4.3

Kaiserpassage

16 min walk

A bustling shopping center offering diverse stores, including a supermarket, and various dining options.

4.1

MyZeil

28 min walk

A large shopping mall with unique, contemporary architecture featuring many major brands and dining options.

4.3

Mia 1510 Lounge

2 min walk

A lively bar offering a relaxed atmosphere for drinks and socializing.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

6,020 reviews

Highlights

+Friendly staff
+Great location
+Good breakfast

Could Improve

–Cleanliness issues
–Limited amenities

Cleanliness7.4

Some guests reported cleanliness issues, particularly in certain rooms.

Service8.9

Numerous reviews mention staff being friendly and attentive.

Location8.9

The hotel's proximity to the central train station is frequently praised.

Room Quality7.9

Most guests found the rooms adequate, but some noted maintenance issues.

Amenities7.9

Basic amenities provided but some guests wished for more options.

Value for Money8.4

Many guests feel the price is reasonable for the location, despite some downsides.

Food and Beverage7.9

Breakfast received positive remarks, though some found it minimalistic.

Overall Experience8.1

General satisfaction reported, though there are notable complaints.

David

Solo Traveller · Jul 2026

Excellent value, helpful staff, nice breakfast with good coffee.

Liked:The location and breakfast were great 👍

Disliked:Too many stairs to access the property and to and from your room.

via Nuitee

Lumsden

Solo Traveller · Jul 2026

I really enjoy my stay. Highly recommend. Although make sure to choose lower floors

Liked:Clean, great location, friendly staff, great breakfast

Disliked:No lift

via Nuitee

Krin

Extended Group · Jul 2026

Liked:Great location! The staff was very friendly and helpful.

via Nuitee

Verena

Couple · Jul 2026

Liked:Close to station clean, quiet

via Nuitee

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Cristall - Frankfurt City

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Ottostrasse 3

Frankfurt/Main · de

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that the underground garage of the property is limited to 4 spaces and is subject to availability. No reservation needed. Please note that at check-in, a valid card in the name of one of the guests must be presented.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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