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Hotel Scala Frankfurt City

Frankfurt · DE

Hotel Scala Frankfurt City

7.8
Very Good128 reviews
  1. Hotel Collection
  2. /Hotels in Frankfurt
  3. /Hotel Scala Frankfurt City
Free WiFiFree newspapers in lobbyConcierge service24-hour front deskLuggage storageWheelchair accessible

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Free WiFi, 24-hour front desk, Luggage storage, Concierge service, Wheelchair accessible, ATM/banking

Location

Frankfurt, DE

Walkability

100
Walk

Experience the perfect blend of comfort and convenience at Hotel Scala Frankfurt City, ideal for both leisure and business travelers.

Convenient Amenities

Stay connected with complimentary wireless internet access throughout the hotel and enjoy the luxury of concierge services at your fingertips. Need a quick refresh? Our on-site hair salon is ready to cater to your styling needs.

Comfortable Accommodations

Retreat to one of our 45 individually furnished guestrooms, equipped with minibars and flat-screen televisions. Our rooms feature modern bathrooms with showers and hair dryers, ensuring a rejuvenating stay.

Delicious Breakfast Options

Start your day with a delightful buffet breakfast available daily from 6:30 AM to 10:00 AM. Fuel your adventures in Frankfurt with a hearty meal to set the tone for your exploring.

Book your stay at Hotel Scala Frankfurt City and discover the charm of Frankfurt today!

Neighbourhood

What’s Nearby

Hauptwache

3 min walk

A major public transport hub in the heart of Frankfurt, connecting multiple U-Bahn and S-Bahn lines.

Konstablerwache

4 min walk

A central public transport hub and public square, also known for its farmer's market on certain days.

Mutter Ernst

5 min walk

A friendly traditional German restaurant serving down-to-earth cuisine with a regional twist, known for its schnitzel.

4.3

Ristorante Sardegna

8 min walk

An authentic Sardinian restaurant offering a perfect blend of delicious food and fine wines in an elegant and cozy atmosphere.

4.8

Café Hauptwache

3 min walk

A historic cafe in the heart of Frankfurt, popular for coffee, snacks, and meals, and a great spot for people-watching.

4.1

Goethe House

10 min walk

The birthplace and family residence of Johann Wolfgang von Goethe, offering a glimpse into 18th-century life and the author's early works.

4.6

Römer

9 min walk

Frankfurt's historic city hall complex with its distinctive stepped gables, located in the picturesque Römerberg square.

Main Tower

15 min walk

A skyscraper with a public observation deck offering unparalleled panoramic views of the Frankfurt skyline and Main River.

4.6

Kleinmarkthalle

7 min walk

A vibrant indoor market offering a diverse range of fresh produce, regional delicacies, international foods, and wine.

4.6

Old Fashioned Bar

8 min walk

A stylish bar known for its classic cocktails and sophisticated ambiance.

4.6

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 02:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers spa for guests.

The hotel does not have on-site parking. Check with the front desk for nearby options.

Yes, complimentary Wi-Fi is available throughout the hotel.

The nearest station is Hauptwache, 3 min walk from the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Hotel Scala Frankfurt City

LowHigh
Medium Carbon

No specific sustainability information is publicly available for this property. The hotel is identified as an independent property, and no certifications or specific operational sustainability practices could be found in public records or travel listings.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Schaefergasse 31, Frankfurt, HE, 60313

Frankfurt · DE

49-69-138 1110

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Cashless payment methods are available for all transactions.</li> </ul>

Why Dyme

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HOTEL SCALA FRANKFURT CITY

Guest Reviews

What Guests Say

7.8

Very Good

128 reviews

Highlights

  • +Great location
  • +Clean rooms

Could Improve

  • –Poor service
  • –High unexpected charges
Cleanliness8.7

Rooms are clean and simple.

Service6.1

Low quality employees, some rudeness from staff, and issues with checkout.

Location9.2

Centrally located for shopping, transit, and sightseeing.

Room Quality7.1

Rooms are small, loud, and extra charges for services.

Amenities8.7

Safe and secure environment with 24-hour desk.

Value for Money6.6

City tax issues and pricing inconsistencies during events.

Food and Beverage7.7

Plenty of food options around the area.

Overall Experience8.4

Overall experience mixed due to service issues but location was great.

SylviaToronto

Solo Travel · Nov 2025

10

Location, location, location

Liked:I booked this hotel based on its location in Frankfurt. The location is fantastic and the price is right. It is simple, nothing fancy, but you have everything you need. The room was spacious, the bathroom tiny but functional. The front desk staff was friendly and spoke both, German and English. I got to check in early and left my suitcase for a few hours after check out. Breakfast is available but I didn't have any. Oh and the bed was so comfortable, I had a great sleep.

via tripadvisor

fulviom805

Friends Getaway · Nov 2025

2

Ethics and correct behavior towards the customer are at the top of my list.

Liked:My daughter stayed with a friend for one night. She forgot her AirPods at the hotel (verified with Apple's Find My feature). She immediately notified the front desk from the airport, asking to have them sent to her by mail for a fee, but since they did nothing, she sent multiple official emails requesting them, to which (I imagine deliberately) they never responded. It's sad to see how a hotel can lose quality over AirPods. I believe that the quality of a hotel is also based on the moral integrity of its employees towards the customer. With this experience, who's to say that next time they won't take something from the room? Total unreliability in terms of fairness. I would no longer feel safe. This hotel is to be avoided for this reason.

via tripadvisor

186hadas

Business · Oct 2025

2

Differently a no go location

Liked:Low quality employees, some of them are rude to the clients, The "boss" from reception scalded me on checkout and he told me to wait 30 min for a invoice. Some of the personnel form reception doesn't speak English. Rooms are small, loud and extra charged for the offered services. The city tax is 4 eur/day, I was invoiced by mistake with 10 eur/ day and they refused to return the money saying that I had a good price anyways. The prices @ events time go extra high without any logical explanation taking into consideration the level of the hotel. The heat is stoped over night. Differently I will not visit the hotel again.

via tripadvisor

Luisborbor

Couples · Jul 2024

2

Not recommended

Liked:As bad points 😞 They DIDN'T answer the messages. THEY ONLY accept reservations. The hallway of the first floor (where my room was) smelled so bad, humidity, rotten bleach or something. The carpet smelled like humans feet and it had stains. This room have a small window with a view to a wall. There was NOT Air-conditioning inside a room for 4 in a city that reached 30° those days. They make copies of the ID on the check in desk. The one lift they have is always busy. Their card system to unlock doors fails easily and you have to go downstairs to fix the problem... Breakfast buffet 14/15€ which I refuse to "buy" in the morning after seeing their other services. But THE WORST PART IS that before booking I had a question about a fee for my pet but they DIDN'T answer the messages. THEY ONLY accept reservations. And at the check in desk I got a surprise FEE of 15€ to pay for my pet. As good point 🙂It was easy to find the place. There is a kettle (tea, coffee not good quality) and a bottle of water inside the room.

via tripadvisor