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Comfort Hotel Fortaleza

Fortaleza · BR

Comfort Hotel Fortaleza

8.6
Excellent1,410 reviews
  1. Hotel Collection
  2. /Hotels in Fortaleza
  3. /Comfort Hotel Fortaleza
WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Fortaleza, BR

Luxurious Amenities

Comfort Hotel Fortaleza offers a sauna, fitness centre, and a year-round outdoor pool for guests to unwind and relax during their stay. Some rooms even feature a private bathroom with a spa bath, adding a touch of luxury to the accommodation.

Delicious Dining Options

Guests can start their day with a large breakfast buffet and indulge in local and international specialities for lunch and dinner at the hotel's restaurant. The bar is also available for guests to enjoy a refreshing drink.

Convenient Services

The hotel provides free private parking, free WiFi, car hire services, and a flat-screen TV with satellite channels in every room. With a prime location near popular attractions and the airport, Comfort Hotel Fortaleza ensures a convenient and comfortable stay for all guests.

Ready to experience luxury and convenience at Comfort Hotel Fortaleza? Book your stay now and make unforgettable memories!

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Location

How to Find Us

Rua Frei Mansueto, 160

Fortaleza · BR

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note, guests must present the confirmation voucher upon check-in. Reservations must contain the guests first and last name. According to the Brazilian Federal Law 8.069/1990, minors under 18 years of age cannot check into hotels unless they are accompanied by their parents or a designated adult. If the minor is accompanied by an adult other than his parents, it will be necessary to present a written authorization for the minor to check into the hotel. Such authorization must be notarized and signed by both parents. All minors under 18 years of age also need to present a valid ID with photo, to prove their identity and that of his/her parents. This must be presented even if a minor is accompanied by his/her parents. We emphasize that the contracted daily rate covers a 24-hour period, with check-in from 2:00 PM and check-out by 12:00 PM. The interval of up to 3 hours between guest departure and arrival is provided for in MTur Ordinance No. 28 and is intended exclusively for cleaning, sanitization, and tidying of the unit, ensuring the maintenance of our standard of excellence.Parking is subject to availability due to limited spaces. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

1,410 reviews

Highlights

  • +Excellent location (near beach, restaurants, conveniences)
  • +Comfortable/spacious rooms mentioned by multiple guests
  • +Many guests praise the breakfast (several 'excellent' / 'espeteracular' comments)
  • +Attentive and friendly reception staff
  • +Reliable Wi‑Fi and available toiletries

Could Improve

  • –Cleanliness inconsistent; one report of cockroaches and late/poor room cleaning
  • –Noise from corridors/street and inadequate resolution from staff in some cases
  • –Rooms somewhat dated for some guests (old beds, basic finishes, poorly lit bathrooms)
  • –Value for money concerns — some guests feel price does not match quality
  • –Limited in‑room streaming support (e.g., Globo Play) and parking/elevator crowding
Cleanliness6.6

Mixed reports: some guests praise 'limpeza impecável', but there are serious negatives (encontrei baratas, limpeza inconsistente e quarto não limpo no horário). Overall cleanliness concerns lower this score.

Service9.8

Generally positive comments about attentive and friendly reception staff; isolated operational failures (poor handling of corridor noise, slow follow-up on reported issues) but most guests highlight good staff interactions.

Location9.6

Consistently praised as a major strength: 'localização muito boa', 'excepcional localização', near beach, restaurants and conveniences.

Room Quality7.4

Mixed: some guests find rooms spacious and comfortable, others report old rooms, poorly lit bathrooms, basic finishes and small double beds — room quality is inconsistent.

Amenities9.4

Good amenities noted (reliable Wi‑Fi, available toiletries, large hotel structure), but some limitations reported (no easy streaming support, crowded elevators, parking difficulty).

Value for Money7.8

Several guests comment that cost-benefit is lacking (price charged higher than expected, 'não vale o preço'); however others find the offering acceptable given location and facilities.

Food and Beverage9.6

Breakfast receives many positive mentions ('café espetacular', 'excelente café da manhã') though a few complaints about late setup and limited live options (no tapioca/egg on demand). Overall food is a strong point.

Overall Experience8.6

Overall mixed-to-positive experience: excellent location and many strengths (breakfast, staff, comfort) tempered by cleanliness, occasional noise and value concerns — overall aligns with target rating.

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