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DoubleTree by Hilton El Paso Downtown

El Paso · us

DoubleTree by Hilton El Paso Downtown

7.8
Very Good552 reviews
  1. Hotel Collection
  2. /Hotels in El Paso
  3. /DoubleTree by Hilton El Paso Downtown
ParkingSecured parkingRestaurantSwimming poolExercise/lap poolConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant

Location

El Paso, us

Walkability

95
Walk
51
Bike

Luxurious Accommodations

Indulge in spacious and elegant guest rooms at the Downtown El Paso Doubletree, each equipped with a large work desk, coffee maker, and modern amenities like a 42-inch flat-screen TV.

Top-Notch Facilities

Unwind at the hotel's outdoor rooftop pool or stay active at the gym. For dining options, savor a meal at The Fire Restaurant, grab snacks at M Café, or sip on cocktails at Liquid Bar with stunning city views.

Convenient Location

Situated across from the Convention and Performing Arts Center, our hotel is just a short drive from the University of Texas El Paso, Fort Bliss, and the El Paso Zoo.

Book now for a memorable stay at the Doubletree El Paso Hotel!

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at DoubleTree by Hilton El Paso Downtown

LowHigh
Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

600 North El Paso Street

El Paso · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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DOUBLETREE BY HILTON EL PASO DOWNTOWN

Guest Reviews

What Guests Say

7.8

Very Good

552 reviews

Highlights

  • +Friendly staff
  • +Clean room
  • +Good location
  • +Comfortable beds

Could Improve

  • –Cleanliness issues
  • –Poor management
  • –Elevator problems
  • –Breakfast quality
Cleanliness6.2

Multiple complaints about cleanliness including stains on bed and carpet.

Service9.2

Staff described as excellent and friendly, but some service complaints noted.

Location8.7

Location praised in multiple reviews, downtown area is convenient.

Room Quality7.7

Mixed reviews, comfortable beds mentioned but issues with AC and outdated facilities.

Amenities6.7

Pool and gym mentioned positively, but several amenities not meeting expectations.

Value for Money8.1

Good value for some, but complaints about room conditions reduce perceived value.

Food and Beverage6.7

Mixed feedback on breakfast quality and limited food options.

Overall Experience9.2

Despite issues, many enjoyed their stay; check-in problems noted.

Mara

Couple · May 2026

1

I was not able to use the room because it was not clean or ready at the time of my arrival. Since the room was never pro

Liked:I was not able to use the room because it was not clean or ready at the time of my arrival. Since the room was never provided in acceptable condition, I did not stay or use the service. However, I was still charged, which I believe is incorrect. I kindly request a full refund for this charge. Please let me know how this can be resolved as soon as possible. Thank you.

via Nuitee

Zach

Solo Traveller · Apr 2026

4

Overpriced.

Liked:Location, gym was fine, restaurant downstairs
Disliked:Constant renovations, workers coming into my room unannounced while I’m in there.

via Nuitee

Gabriella

Family With Children · Apr 2026

8

Would definitely book again! The customer service & property are worth the price!

Liked:The location was cool. I liked that you could see the baseball field from the pool area. The facilities were very nice & so were the employees
Disliked:I was unaware there were renovations going on when I booked, but it didn’t affect much of our stay. The only thing was dirt or debris that would fly out of the vent onto the desk that was in the room.

via Nuitee

charleshO8221JY

Business · Apr 2026

6

Two night stay

Liked:I recently stayed at the DoubleTree by Hilton Hotel El Paso Downtown, and while the experience was okay overall, it did not meet the standard I typically expect from a Hilton property. The hotel itself is quite dated and in need of significant updates. My room lacked basic amenities like a refrigerator, and the iron was broken. When I attempted to call the front desk, I discovered the phone wasn’t working at all—it was connected to the wall jack but completely dead. The shower also leaked, and the towels provided were noticeably thin and worn. Another concern was the in-room safe. It didn’t function properly, and I noticed it wasn’t even secured in place, meaning it could easily be removed—something I found surprising and concerning. The front desk staff seemed somewhat inconvenienced during check-in, and as a Hilton Honors member, I was disappointed not to receive the usual warm cookie or acknowledgment—something I’ve come to expect at DoubleTree properties. That said, not everything was negative. The hotel was clean, and the location near the downtown area is convenient. Additionally, the staff in the restaurant and bar were very friendly, and the bartender in particular provided excellent service. Overall, while the stay was acceptable, I would not choose to stay at this property again. In the future, I’ll likely look at other Hilton options closer to the airport or near the university for a more consistent experience.

via tripadvisor