Hotel Indigo El Paso Downtown by IHG | Member Rates

Name: Hotel Indigo El Paso Downtown by IHG
Address: 325 North Kansas Street, El Paso, TX 79901
Rating: 8.8

Hotel Indigo El Paso Downtown by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingValet parkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

El Paso, us

Walkability

Walk

Bike

Modern Comfort and Convenience

Hotel Indigo El Paso Downtown, an IHG Hotel, offers a contemporary stay just steps away from El Paso Museum of Art. Guests can enjoy air-conditioned rooms with free WiFi, a fitness centre, and private parking. Each room features a flat-screen TV and a private bathroom.

Business and Leisure Amenities

The hotel provides a business centre for corporate guests and a snack bar for relaxation. With a terrace, restaurant, and bar on-site, there are plenty of options for dining and unwinding after a busy day of exploring the nearby attractions.

Prime Location

Conveniently located near Ciudad Juarez Cathedral and Benito Juarez Olympic Stadium, Hotel Indigo El Paso Downtown is the perfect choice for travelers looking to experience the vibrant culture of El Paso. Book your stay now for a memorable experience.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.8

Excellent

554 reviews

Highlights

+Friendly and helpful staff
+Great location
+Good amenities and food

Could Improve

–Cleanliness issues
–Inconsistencies in room quality
–Some complaints about value for money

Cleanliness8.3

Some reviews highlighted issues with the cleanliness of the rooms.

Service9.7

The majority of the reviews praised the friendly and helpful staff.

Location9.8

Several reviews mentioned that the hotel is in a great location.

Room Quality8.2

Mixed sentiments with some complaints about odd smells in rooms.

Amenities8.8

Amenities like the pool and bar were well-received.

Value for Money7.7

Some comments indicated that the stay was seen as expensive for the experience.

Food and Beverage8.8

Positive feedback on the food quality at the restaurant.

Overall Experience9.2

Despite some flaws, many reviews mentioned a good overall experience.

anartatez

Business · Jun 2026

Big FAT “F” for Customer Service

Liked:I have been trying to contact a manager to resolve my week long stay missing IHG points. They keep saying waiting on a Manager to approve. And when IHG called them, front desk said I was never there. Ummm I have an invoice including the charge on my corporate’s card. What is this… Twilight Zone

via tripadvisor

Frank

Couple · Jun 2026

Great service and the suite is very nice and cozy.

via Nuitee

Mesa

Solo Traveller · Jun 2026

Not for me

Liked:Staff were exceptional

Disliked:Everything but the staff. Run down, dirty showers. Definitely needs some updating.

via Nuitee

Debra

Solo Traveller · Jun 2026

I would definitely return and recommend the Indigo Hotel in Downtown El Paso, TX.

Liked:Great staff, location, room, pool and restaurant.

Disliked:A bit crowded & loud on weekends with exercising classes on 5th floor.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hotel Indigo El Paso Downtown by IHG

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

325 North Kansas Street

El Paso · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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