Nova Inn Edson

The grounds and elevator were dirty and not cared for.

Standard service was expected, but the lack of staff was noted.

Check-in location was inconvenient and access to rooms was problematic.

Clean room noted; overall room experience was satisfactory.

Elevator not working and heat warning in hallways impacted amenity experience.

Good value for your money mentioned, although not applied at restaurants.

10% off at the restaurants offered, though there were issues with application.

Overall experience marred by cleanliness and service issues.