Name: The Glasshouse, Autograph Collection
Address: 2 Greenside Place, Edinburgh, EH1 3AA
Rating: 8.6

The Glasshouse, Autograph Collection, Edinburgh | Member Rates | Dyme

ParkingSecured parkingScreens / Barriers between staff and guests for safetyConcierge serviceNon-smoking roomsAir conditioning

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Parking, Non-smoking rooms, Air conditioning, Terrace, BBQ facilities, Lift / Elevator

Location

Edinburgh, gb

Luxurious Accommodations

Experience unparalleled luxury in our modern 5-star boutique hotel, The Glasshouse, Autograph Collection. Each room boasts floor-to-ceiling windows offering stunning views, along with premium amenities like Nespresso coffee makers and Highland Aromatics toiletries.

Stunning Rooftop Garden

Indulge in the beauty of our 2-acre rooftop garden, overlooking the picturesque Calton Hill. Whether enjoying breakfast in The Brasserie or savoring local delights in the Rooftop Garden, the panoramic views will leave you breathless.

Prime Location

Conveniently located near Edinburgh's top attractions, including Edinburgh Castle and Princes Street, our hotel offers easy access to the city's vibrant scene. With a tram stop nearby providing a direct link to the airport, your travel convenience is guaranteed.

Book now to elevate your Edinburgh experience at The Glasshouse, Autograph Collection.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

1,189 reviews

Highlights

+Great location
+Friendly and attentive staff
+Comfortable and well-maintained rooms

Could Improve

–Some delays in breakfast service
–Limited dinner menu options

Cleanliness8.4

Generally clean rooms and facilities, with some exceptions noted regarding specific instances of cold rooms.

Service9.0

Staff received numerous compliments for attentiveness and friendliness across multiple reviews.

Location9.0

Location praised for being central and easily accessible, a major highlight in the reviews.

Room Quality8.6

Rooms described as large, comfortable, and well-maintained, although one review mentioned some odd room placements.

Amenities8.5

Amenities such as a rooftop garden and bar area noted positively, though breakfast service was critiqued.

Value for Money8.5

Guests felt they received good value for the price, especially with regard to location and service.

Food and Beverage8.3

Breakfast received mixed reviews, with excellent items overshadowed by a few criticisms.

Overall Experience8.6

Overall experiences reported as very positive, with many guests emphasizing a potential return.

Rebecca

Couple · Jun 2026

Not a 5 star experience

Liked:The location is good, across from the shopping centre and short walk down to the Royal Mile. The rooms are clean and stylish. Two out of the three breakfasts were very nice. Some of the staff were professional and courteous. The tram is literally right outside, that’s handy for going to the airport, but if you are light sleeper at the sound of the tram bell might be disturbing.

Disliked:Some of the staff were basically untrained. I would expect a better standard at even a three star hotel let alone a five star. There were so many misunderstanding and miscommunications. And at breakfast there would be a missing cup one day the next day a missing teaspoon, and we’d ask for certain things and they would not come out that way. One morning the breakfast was just thrown on the plate, it was greasy and the eggs not cooked. I was offered a gluten-free muffin which is the first day I had it came on the plate. The day of the bad breakfast it was left on top of the cooked food in the plastic wrap! The other breakfasts two were very good and I was impressed with them but the third was quite poor. Maybe it was a different chef that day. Our shower leaked so every time we had a shower, the entire bathroom would flood and we’d have to use two towels to fully dry the floor. The Hotel bar isn’t an actual bar, it’s basically in the middle of a corridor and is only opened for very limited hours. It does not have any beers on tap. For the main Hotel bar it was very poor. The hotel is situated over a Wetherspoons, our room was directly over it, so it’s quite loud until around 10 pm or so. Overall taking an account the level of service, the noise, the shower, and food, I would not consider the standard to be a five star hotel at all. I would not stay here again for any future trip to Edinburgh.

via Nuitee

Joyce

Couple · Jun 2026

We enjoyed our stay but we didn’t think it was worth the price. Very expensive.

Liked:Location, staff, especially David who was very informative and helpful. A lovely man. The room was very clean and comfortable with an exit from your room to outside.

Disliked:We had room 60. It was directly across from the bar/ gathering area (the snug)and could be quite noisy at night. The food was just ok. The breakfast was nothing special considering what you’re paying for this hotel. Food was cold and service was slow and never ready when they opened at 7:00am. The menu for room service was very limited and the quiche we ordered one evening was just a frozen one warmed up.

via Nuitee

Michael

Solo Traveller · Jun 2026

Liked:Staff, cleanliness, location, room service quality.

Disliked:Long walk on 3rd floor to rooms. Tortuous layout.

via Nuitee

maureen

Extended Group · Jun 2026

It was very welcoming and comfortable

Liked:Comfortable, beautiful facilities

Disliked:I'm being picky but the lighting in the bathroom was too bright with no dimmer or night light.

via Nuitee

Location

How to Find Us

2 Greenside Place

Edinburgh · gb

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The Glasshouse Hotel is pleased to offer discounted parking at the nearby Q-Park Omni - our guests can take advantage of a 50% discount when pre-booking their parking online via https://www.q-park.co.uk/en-gb/cities/edinburgh/omni/ and using discount code GH50. We are also pleased to offer our guests access to the Nuffield Health & Fitness Center next door in the Omni center. Passes are available for purchase with our Front Office team in order to use their Gym, Swimming Pool, Sauna and Steam Room. Guests who are members of Marriott Bonvoy, or who enroll at the property - may be eligible to receive Bonvoy points on any additional spend at the property but will not receive any points or credit on bookings. For guests who have booked a rate excluding Breakfast, the additional daily cost to add this on would be £30 per person for the Full Breakfast (which includes a plate from our A La Carte menu and the Continental Buffet Selection) or £15 per person for the Continental Breakfast offering only. Please note that all guests will be requested to provide a valid Credit or Debit card for pre-authorization upon check-in as guarantee against any extras or incidentals (this will also include the stay cost for bookings that are to be paid at the hotel).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

1,189 reviews

Highlights

+Great location
+Friendly and attentive staff
+Comfortable and well-maintained rooms

Could Improve

–Some delays in breakfast service
–Limited dinner menu options

Cleanliness8.4

Generally clean rooms and facilities, with some exceptions noted regarding specific instances of cold rooms.

Service9.0

Staff received numerous compliments for attentiveness and friendliness across multiple reviews.

Location9.0

Location praised for being central and easily accessible, a major highlight in the reviews.

Room Quality8.6

Rooms described as large, comfortable, and well-maintained, although one review mentioned some odd room placements.

Amenities8.5

Amenities such as a rooftop garden and bar area noted positively, though breakfast service was critiqued.

Value for Money8.5

Guests felt they received good value for the price, especially with regard to location and service.

Food and Beverage8.3

Breakfast received mixed reviews, with excellent items overshadowed by a few criticisms.

Overall Experience8.6

Overall experiences reported as very positive, with many guests emphasizing a potential return.

Rebecca

Couple · Jun 2026

Not a 5 star experience

via Nuitee

Joyce

Couple · Jun 2026

We enjoyed our stay but we didn’t think it was worth the price. Very expensive.

Liked:Location, staff, especially David who was very informative and helpful. A lovely man. The room was very clean and comfortable with an exit from your room to outside.

via Nuitee

Michael

Solo Traveller · Jun 2026

Liked:Staff, cleanliness, location, room service quality.

Disliked:Long walk on 3rd floor to rooms. Tortuous layout.

via Nuitee

maureen

Extended Group · Jun 2026

It was very welcoming and comfortable

Liked:Comfortable, beautiful facilities

Disliked:I'm being picky but the lighting in the bathroom was too bright with no dimmer or night light.

via Nuitee