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Palace Hotel & SPA

Durrës · AL

Palace Hotel & SPA

8.7
Excellent3,581 reviews
  1. Hotel Collection
  2. /Hotels in Durrës
  3. /Palace Hotel & SPA
WiFi availableFree WiFiParkingFree ParkingAccessible parkingParking garage

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Durrës, AL

Luxurious Accommodations

The Palace Hotel & SPA offers beautifully decorated rooms and suites equipped with modern amenities, ensuring a comfortable stay for all guests. From flat-screen TVs to spacious balconies with stunning sea views, each room is designed to provide a touch of luxury.

Top-Notch Facilities

Guests can indulge in a range of facilities including an outdoor pool, spa services, and a well-equipped gym. The on-site bar and restaurant offer delectable dining options, while the private beach area provides the perfect spot to relax and unwind.

Convenient Location

Situated next to the sea and just a few kilometers away from the center of Durres, the hotel's location offers the best of both worlds - tranquility by the beach and easy access to the city's attractions. With a bus stop nearby and shuttle services available, exploring the area is a breeze.

Experience luxury and relaxation at Palace Hotel & SPA. Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

Rruga Pavaresia Plazh Apollonia, Lagja 13

Durrës · AL

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

3,581 reviews

Highlights

  • +Clean and welcoming environment
  • +Helpful staff
  • +Great location

Could Improve

  • –Need for improved wellness facility maintenance
  • –Limited food options
Cleanliness8.7

Reviews indicated cleanliness was generally good, though there were mentions of the need for better maintenance in some areas.

Service8.8

Service was often praised, particularly at the front desk and restaurant.

Location9.1

The hotel's proximity to the beach and local amenities received positive feedback.

Room Quality8.7

Most guests were satisfied with the room quality, highlighting spacious and comfortable accommodations.

Amenities8.7

Good amenities but some feedback indicated that the wellness area needs improvement.

Value for Money8.5

Generally considered good value considering the location and services offered.

Food and Beverage8.5

Food was appreciated, though some guests mentioned a lack of variety.

Overall Experience8.7

Overall experiences were satisfactory with plans to return highlighted by several guests.

Uche

Solo Traveller · Sep 2026

7
Liked:Seaside, breakfast
Disliked:The bed and mattress

via Nuitee

Marta

Solo Traveller · Sep 2026

7

Is okay but you can do better

Liked:The staff at the breakfast bar, pool bar and restaurant, as well as the cleaners, are very friendly and nice. Breakfast is very good. The prices in the restaurant and bar are reasonable, and the food is good. The spa area is also OK, but the water in the jacuzzi should be changed as it smells... The beach area is also very popular. However, the problem of guests leaving their towels on the chairs for hours without showing up should be addressed.
Disliked:'You? Eye roll. Do you have a reservation at this hotel? Eye roll' - the worst welcome to 5* hotel i ever had... seems It's not suitable to dress up in sports trekking outfits while driving to this hotel. The receptionist and the hotel management are pushy and unwelcoming, and ignore guests. The only people who are more pushy are the guests who feel super important and make the stay very unpleasant. The water quality is not the best, so I would be careful about swimming in the sea.

via Nuitee

Rachel

Couple · Sep 2026

7

Pleasant but service issues to work on

Liked:Beautiful rooms and lovely pool area with snack bar and restaurant. Placed right next to the beach which was ideal.
Disliked:We had a lovely time here save for two bad experiences. Firstly, we found the hotel extremely difficult to contact to amend our booking. The number on their website did not work and they did not reply to my email or my booking.com messages. Secondly, they offered to organise a taxi to the airport for €32. The taxi driver seemed to be a family friend and drove erratically with loud music and texting and taking phone calls and we felt very unsafe. Once we arrived at the airport he asked for 3,200 Lek which is the equivalent of €35, not €32. When questioned he said it was company policy to use the currencies €1=100Lek which is not the exchange rate.

via Nuitee

Brian

Couple · Sep 2026

9

Fantastic

Liked:Nothing not to like

via Nuitee

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