Hilton Garden Inn Durham-University Medical Center | Member Rates

Name: Hilton Garden Inn Durham-University Medical Center
Address: 2102 West Main Street, Durham, NC 27705
Rating: 9.4

Hilton Garden Inn Durham-University Medical Center | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Durham, us

Walkability

Walk

Bike

Outdoor Swimming Pool and Free Parking

Enjoy a refreshing dip in our outdoor swimming pool or take advantage of the convenience of our free on-site parking.

Modern Room Amenities

Relax in comfort with amenities such as a microwave, refrigerator, and coffee-making facilities in each room. Stay entertained with a 42-inch flat-screen cable TV and stay connected with free Wi-Fi.

Convenient Facilities

Stay productive with access to our business center or maintain your fitness routine in our well-equipped fitness center. Indulge in delicious meals at our on-site restaurant, the Garden Grille and Bar.

Experience the best of Durham, North Carolina at Hilton Garden Inn. Book your stay now and make unforgettable memories.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

332 reviews

Highlights

+Friendly and accommodating staff
+Great location near Duke Medical Center

Could Improve

–Cleanliness issues reported
–Limited breakfast options

Cleanliness8.6

Issues with mold, peeling wallpaper, and a general feeling of uncleanliness were mentioned.

Service10.0

Staff was consistently described as kind, helpful, and accommodating.

Location10.0

Positive comments on the hotel's proximity to Duke Medical Center and good dining options.

Room Quality8.6

Some rooms reported as old and needing maintenance, with issues like uncomfortable beds.

Amenities9.1

Some amenities like breakfast were good but lacked variety; other guests noted good food.

Value for Money10.0

Generally positive impressions, though some felt the experience did not match expectations.

Food and Beverage9.1

Food was good but breakfast options were noted as limited.

Overall Experience10.0

Overall positive experience with some shortcomings, but guests were likely to return.

Bowen

Family With Children · May 2026

Hospital Surgical Stay

Liked:Hilton Garden was in the perfect location, the food was great and the staff was coutious. I would stay there again if the need arises. We were there for a hospital stay. The shuttle with Mr. Darrel was great, he was very courteous and got me where I needed to be.

Disliked:I had no complaints regarding the hotel, the staff or the service. Everything was very well organized and everyone was very helpful, I would stay there again if the need arises.

via Nuitee

Debra

Extended Group · May 2026

Disliked:The commode seat moved every time we used the toilet. It was uncomfortable.

via Nuitee

Molly

Solo Traveller · May 2026

Liked:Clean, comfortable bed, super friendly staff, walkable to some restaurants and bars, safe area

via Nuitee

Andrew

Solo Traveller · May 2026

Nice hotel but bring your ear plugs.

Liked:Clean and modern throughout. Staff was always available, helpful and friendly.

Disliked:The only real issue, but a significant one, is that it’s adjacent to an active railroad. Multiple freight trains starting in the early morning significantly cut into sleep quality.

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at Hilton Garden Inn Durham-University Medical Center

LowHigh

Medium Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

2102 West Main Street

Durham · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

332 reviews

Highlights

+Friendly and accommodating staff
+Great location near Duke Medical Center

Could Improve

–Cleanliness issues reported
–Limited breakfast options

Cleanliness8.6

Issues with mold, peeling wallpaper, and a general feeling of uncleanliness were mentioned.

Service10.0

Staff was consistently described as kind, helpful, and accommodating.

Location10.0

Positive comments on the hotel's proximity to Duke Medical Center and good dining options.

Room Quality8.6

Some rooms reported as old and needing maintenance, with issues like uncomfortable beds.

Amenities9.1

Some amenities like breakfast were good but lacked variety; other guests noted good food.

Value for Money10.0

Generally positive impressions, though some felt the experience did not match expectations.

Food and Beverage9.1

Food was good but breakfast options were noted as limited.

Overall Experience10.0

Overall positive experience with some shortcomings, but guests were likely to return.

Bowen

Family With Children · May 2026

Hospital Surgical Stay

Disliked:I had no complaints regarding the hotel, the staff or the service. Everything was very well organized and everyone was very helpful, I would stay there again if the need arises.

via Nuitee

Debra

Extended Group · May 2026

Disliked:The commode seat moved every time we used the toilet. It was uncomfortable.

via Nuitee

Molly

Solo Traveller · May 2026

Liked:Clean, comfortable bed, super friendly staff, walkable to some restaurants and bars, safe area

via Nuitee

Andrew

Solo Traveller · May 2026

Nice hotel but bring your ear plugs.

Liked:Clean and modern throughout. Staff was always available, helpful and friendly.

Disliked:The only real issue, but a significant one, is that it’s adjacent to an active railroad. Multiple freight trains starting in the early morning significantly cut into sleep quality.

via Nuitee