Name: easyHotel Dublin City Centre
Address: 28 - 31 Benburb Street, Dublin, Dublin
Telephone: 353-1 539 2909
Rating: 8.8

easyHotel Dublin City Centre | Member Rates | Dyme

Guest Reviews

What Guests Say

8.8

Excellent

287 reviews

Highlights

+Helpful staff
+Good location

Could Improve

–Cleanliness issues
–Small rooms

Cleanliness6.5

Several reviews indicate serious cleanliness issues with soiled mattresses impacting overall satisfaction.

Service10.0

Staff received high praise for their helpfulness and responsiveness, particularly in addressing complaints.

Location10.0

Guests appreciated the location, mentioning a pleasant walking distance to local attractions.

Room Quality8.5

Rooms are generally small and lack storage, but they are clean and comfortable enough for short stays.

Amenities8.5

Limited amenities, with no restaurant on-site, but coffee station available.

Value for Money10.0

Good pricing for a budget hotel, though expectations on hygiene must be managed.

Food and Beverage7.5

No meals served on-site, though staff can recommend local dining options.

Overall Experience9.5

Overall mixed feelings, with some great experiences marred by cleanliness concerns.

AchillIslandMayo2

Couples · Dec 2025

Budget hotel suitable for short term stay

Liked:Stayed here on as a couple on 3rd December on a room only basis, at a cost of €78.98. The room was tiny with extremely limited space - just enough to shuffle either side of the bed & at the bottom of the bed. There is no storage , other than a shallow recessed area with 3 hangers that when our coats were hung up extruded into the room beside the bed. There are 2 small recessed shelves at the bedside for a phone but not much else. There was absolutely nowhere to leave luggage so we left it on the floor behind the door. The bathroom was very compact. The place was spotlessly clean, the bed was very comfortable and towels were soft and fluffy. This is perfectly fine for a 1 night stay and good value. Reception is open 24 hours. Coffee station in the lobby but no restaurant on-site.

via tripadvisor

Phil-E-C-81

Couples · Dec 2025

Would never stay at an Easy Hotel again as understand it is budget but a soiled wet mattress is a step to far

Liked:Whilst I appreciate it is a budget hotel which explains the small rooms, no kettle etc you would at least expect a level hygiene. We arrived on Friday, left our bags in the room and headed out into Dublin for the evening. On returning at the end of the night, we started to get ready to settle down, and on untucking the duvet from under the mattress it was soaking wet. I then proceed to investigate further and remove the bed sheet to find the mattress was soaked from the previous occupants of the room who had obviously soiled them self’s The housekeeping had decided to put a water proof mattress topper on the mattress to address this but had failed to realise the fluid went all the way through the mattress so when they touch the duvet an sheets under the mattress they become soaked. My wife and I felt disgusted and didn’t want to stay in room but due to being Christmas we didn’t have much choice and even considered flying home. I would like to say though, the night staff were outstanding and couldn’t do enough to help address and apologise. They couldn’t move use due to being full but got us a brand new mattress, bedding and everything. This has been my worst experience of a hotel and never left somewhere feeling so dirty and disgusted. If you respect your hygiene and have standards I would avoid EasyHotels if they think this behaviour is acceptable for housekeeping.

via tripadvisor

MafaldaA112

Solo Travel · Nov 2025

Dublin stay

Liked:Nice hotel with excellent staff and nice location... It's about half an hour from temple bar but since the city is plain it's a really nice walk.. The rooms are small but cozy and clean... I can't stress enough how nice and helpful the staff is.. They're always ready to help you with any situation and give you advice about the best places to go.. The only down that's not a down really, it's that they don't serve meals but as I said, you only need to ask and they will direct you to the best places to visit.. If I ever return I would stay here again.. A special regard to the portuguese employee, she was lovely.. ^^

via tripadvisor

Nickrowley1980

Friends Getaway · Nov 2025

Great little hotel

Liked:This hotel is lovely clean and friendly the staff are friendly the other guest are respectful didn’t hear much noise from people coming and going the rooms are small and there isn’t a wardrobe But that’s not to bad if you a clean towel you have to ask . The beds are ok I’ve slept on much worse And there is only one pillow But I would definitely stay here again as it is in a good location about a 20 minute to the main bars

via tripadvisor

Guest Reviews

What Guests Say

8.8

Excellent

287 reviews

Highlights

+Helpful staff
+Good location

Could Improve

–Cleanliness issues
–Small rooms

Cleanliness6.5

Several reviews indicate serious cleanliness issues with soiled mattresses impacting overall satisfaction.

Service10.0

Staff received high praise for their helpfulness and responsiveness, particularly in addressing complaints.

Location10.0

Guests appreciated the location, mentioning a pleasant walking distance to local attractions.

Room Quality8.5

Rooms are generally small and lack storage, but they are clean and comfortable enough for short stays.

Amenities8.5

Limited amenities, with no restaurant on-site, but coffee station available.

Value for Money10.0

Good pricing for a budget hotel, though expectations on hygiene must be managed.

Food and Beverage7.5

No meals served on-site, though staff can recommend local dining options.

Overall Experience9.5

Overall mixed feelings, with some great experiences marred by cleanliness concerns.

AchillIslandMayo2

Couples · Dec 2025

Budget hotel suitable for short term stay

via tripadvisor

Phil-E-C-81

Couples · Dec 2025

Would never stay at an Easy Hotel again as understand it is budget but a soiled wet mattress is a step to far

via tripadvisor

MafaldaA112

Solo Travel · Nov 2025

Dublin stay

via tripadvisor

Nickrowley1980

Friends Getaway · Nov 2025

Great little hotel

via tripadvisor

easyHotel Dublin City Centre

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