Dubai · AE

Pearl Swiss Hotel

Name: Pearl Swiss Hotel
Address: Behind Commercial Bank Building, Al Rigga Rd, Deira, Dubai, Dubai
Telephone: +971 4 221 6666
Rating: 7.4

7.4

Very Good67 reviews

Free WiFiSelf parking (surcharge)Covered parkingSecured parkingWheelchair-accessible on-site restaurantPool sun loungers

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Fireplace in lobby

Location

Dubai, AE

Recreational Amenities

Indulge in the outdoor pool and fitness center during your stay.

Dining and Socializing

Savor a meal at the hotel's restaurant or grab a snack at the coffee shop. Join fellow guests at the daily complimentary reception.

Luxurious Guestrooms

Relax in one of the 184 individually furnished rooms with fireplaces and memory foam beds, adorned with Egyptian cotton sheets. Stay connected with complimentary Wi-Fi and enjoy conveniences like separate sitting areas.

Book your stay at Pearl Swiss Hotel now to experience luxury and convenience at its best.

Loading rooms and rates...

Location

How to Find Us

Behind Commercial Bank Building, Al Rigga Rd, Deira, Dubai

Dubai · AE

+971 4 221 6666

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Pool access available from 8:00 AM to 6:00 PM.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Dubai · AE

Pearl Swiss Hotel

7.4

Very Good67 reviews

Free WiFiSelf parking (surcharge)Covered parkingSecured parkingWheelchair-accessible on-site restaurantPool sun loungers

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Fireplace in lobby

Location

Dubai, AE

Recreational Amenities

Indulge in the outdoor pool and fitness center during your stay.

Dining and Socializing

Savor a meal at the hotel's restaurant or grab a snack at the coffee shop. Join fellow guests at the daily complimentary reception.

Luxurious Guestrooms

Book your stay at Pearl Swiss Hotel now to experience luxury and convenience at its best.

Loading rooms and rates...

Guest Reviews

What Guests Say

7.4

Very Good

67 reviews

Highlights

+Friendly staff
+Clean room

Could Improve

–Unhelpful staff
–Poor cleanliness
–Low-quality breakfast

Cleanliness4.8

Multiple guests reported issues with cleanliness, including dust in the room and bathroom leaks.

Service7.3

Staff behavior was reported as unfriendly and unhelpful, particularly during check-in.

Location8.8

Location details were not explicitly mentioned, assumed standard quality for this hotel tier.

Room Quality5.8

Issues were reported regarding room maintenance and amenities, such as leaking and outdated towels.

Amenities9.3

Amenities like breakfast were noted as below standard but generally acceptable for the hotel rating.

Value for Money7.8

The hotel failed to provide expected service for the price paid, impacting perceived value.

Food and Beverage6.8

Breakfast quality was criticized, described as not very tasty.

Overall Experience8.3

The combination of service and cleanliness issues marred the overall experience.

PKBarnes

Couples · Jan 2026

Gory Visit

Liked:Unfortunately my experience at this hotel had me checking out at the next opportunity. Staff was unfriendly and demanding and the rooms meant for a couple was tucked next to the garbage room with flies and a foul smell

via tripadvisor

smilel2025

Couples · Dec 2025

Very Bad Behavior Stafft

Liked:This hotel stafft are bad behavior in reception.They're not friendly and not helping the Guest.They fight with the guest.They took my money 50dhs for key Card .When we're check in time,They don't explain about the key card.Just check with your team.It's happen (Check In date 30/11/2025) night shifft.He's fight with my wife and check your telephone call voice.We never find our life this kind of bad behavior.we never come back this hotel next time.!!

via tripadvisor

X1322DD_

Family · Oct 2025

This is the worst hotel in Dubai

Liked:Formal Complaint — Pearl Swiss Hotel Subject: Formal Complaint Regarding Unprofessional Behavior of Staff Member — Pearl Swiss Hotel Dear Pearl Swiss Hotel Management, I hope this message finds you well. I am writing to formally report an incident that occurred at your property. Date & Time: 31 October 2025, 23:19 (local time) Location: Reception area Staff Member: Manager — Mr. Qamal Sohail Guest Name: Maksim Sulimov During my interaction with Mr. Qamal Sohail at the reception, he unexpectedly raised his voice at me and refused to assist with my request. This behavior made me feel disrespected and uncomfortable as a guest. Moreover, The water from the bathroom leaks onto the floor every time I take a shower. There's a lot of dust in the room. They forgot to provide us with a foot towel on two occasions, and they never provided us with a face towel. Only one of the power outlets in the room works. The breakfasts are not very tasty. They even have a broken coffee machine, and no one is willing to fix it, despite my numerous requests. I found it extremely uncomfortable to stay in this 4-star hotel. I booked this hotel from October 28th to November 1st. And I booked the same hotel again from November 1st to 3rd on trip.com at 8:00 a.m. on October 31st. I have already paid for the reservation and received a voucher from trip.com. However, the hotel has not received a booking confirmation email. This is the first time I have encountered such a situation during my travels. All the hotel staff refused to help me in this situation, citing that they could not extend my stay until they received a confirmation with 5 digits. Despite my numerous requests for assistance, as this was the first time I had encountered such a situation, the staff did not provide any service or help me. As a result, I wasted my money. I was also very stressed. My wife also experienced significant stress due to this incident with the hotel. She is currently ill and should not be subjected to such stress. Dubai is globally known for its high standards of hospitality and respectful guest treatment. I trust that this situation does not reflect the values and service philosophy of Pearl Swiss Hotel. I kindly request: • A formal acknowledgment of this complaint • Clarification of actions taken regarding this matter • Appropriate service recovery to restore my guest experience I am confident this issue can be addressed professionally and constructively. Thank you in advance for your attention and cooperation. I look forward to your response. Room number: 723

via tripadvisor

Awad

· Oct 2025

Liked:Good location and great service from staff

via Nuitee

Location

How to Find Us

Behind Commercial Bank Building, Al Rigga Rd, Deira, Dubai

Dubai · AE

+971 4 221 6666

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.