Name: Grand Mercure Dubai City
Address: Casablanca St off Airport Road, Dubai, 13868
Telephone: +971 4 525 0000
Rating: 8.1

Grand Mercure Dubai City | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingAccessible parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Dubai, ae

Experience the elegance of Grand Mercure Dubai City, where luxury meets cultural heritage.

Spectacular Amenities

With breathtaking views, our stunning rooftop pool invites you to relax in style, while our all-day dining at Walima offers a delightful culinary journey.

Family-Friendly Fun

Unwind at Qova, our specialty café, and lounge at Huzza mezzanine pool that features a dedicated kids' play area, ensuring every family member enjoys their stay.

Business Ready

Host successful meetings in our 9 state-of-the-art conference facilities, making your business engagements seamless and productive.

Immerse yourself in this extraordinary stay and book your room today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.1

Excellent

7,912 reviews

Highlights

+Comfortable rooms
+Helpful staff
+Excellent location

Could Improve

–Disappointing breakfast
–Cleanliness issues in bathroom

Cleanliness7.6

The bathroom could have been a bit more clean, otherwise is nice!

Service9.0

The staff were good and helpful, and many reviews praised the exceptional service.

Location9.1

The hotel location is excellent for airport access.

Room Quality8.0

Rooms were comfortable and trendy, though one review mentioned discomfort.

Amenities8.1

Good gym and pool, but breakfast was disappointing.

Value for Money8.0

Standard quality for this hotel tier.

Food and Beverage6.6

Breakfast disappointing with empty bowls and weak coffee.

Overall Experience8.5

Guests generally had a positive experience highlighted by excellent staff and comfort.

Maureen

Couple · Aug 2026

Ok for a quick stay over between flights.

Liked:Location was good for a 1 night stay over between flights

Disliked:Not welcoming on arrival to the hotel Overcharged at reception for pre booked overnight stay. Only noticed the error when we got to the room and then went back to challenge the cost which was escalated to the Manager to be reimbursed. Waited 2 weeks for reimbursement

via Nuitee

ASAYEHEGN NIDAW

Solo Traveller · Aug 2026

Liked:room

Disliked:N/a

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MetManForever

Solo Traveller · Aug 2026

Liked:It was close to the airport , it was a perfect transit hotel

Disliked:Nothing

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Cleng

Couple · Aug 2026

Liked:Accommodating staff Rechal, Akshada, Olawole Cleanliness Cost

Disliked:None

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Location

How to Find Us

Casablanca St off Airport Road

Dubai · ae

+971 4 525 0000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

- Complimentary Dubai International Service shuttle service pick-up and drop-off 24/7 for Terminals 1 & 3.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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