Name: Grand Hyatt Residence
Address: E11 Sheikh Rashid Road, Dubai, 7978, Dubai, 7978
Telephone: +971 4 317 2799
Rating: 8.4

Free WiFiFree self parkingFree newspapers in lobbyFull-service spaFull-service spaConcierge service

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Elevator, Fitness facilities, Free airport transportation, ATM/banking, Breakfast available (surcharge), Safe-deposit box at front desk

Location

Dubai, AE

Luxurious Spa Retreat: Indulge in massages, body treatments, and facials at the on-site spa.

Recreational Paradise: Enjoy the outdoor pool, indoor pool, and sauna during your stay.

Convenience at its Best: Benefit from amenities such as complimentary Wi-Fi, concierge services, and 24-hour room service.

To book your stay at this luxurious aparthotel in Bur Dubai, visit our website now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

79 reviews

Highlights

+Family-friendly
+Awesome atmosphere

Could Improve

–Noise disturbance
–Lack of mattress on loungers

Cleanliness7.3

The review indicates a poor experience with noise and overcrowding, suggesting cleanliness may be an issue.

Service8.8

Service quality was described as standard for this hotel tier.

Location8.8

Location is generally a positive aspect given that the hotel is in Dubai.

Room Quality7.8

Mention of sound issues suggests room quality could be improved.

Amenities8.3

Amenities have potential, especially the water park, but the review implies dissatisfaction due to reduced offerings.

Value for Money8.8

Value for money is assumed standard given the overall experience of the hotel.

Food and Beverage8.8

Food and beverage services are not explicitly mentioned but assumed to be standard for hotel tier.

Overall Experience8.7

The overall experience was disappointing due to several factors, dragging the rating down.

SmithFamily-lovelife

Family · Mar 2026

Pleasant surprise and a large apartment for a grown up family…

Liked:We wanted lots of room for 2 adults and 2 teenagers as the Grand Hyatt hotel itself seemed to cramped in a room and we were not disappointed. The apartment had wonderful views of the khalifa and separate bedrooms, kitchen, dining room and washing room. It was so spacious and we had full use of the hotel pools and gyms and facilities except the water park which we thought was so overpriced for what it was. We stayed here as it was close to the airport for a late arrival and an early departure. The staff at front desk were lovely and the location was perfect with lots of hotel restaurants and nearby others including a bowling alley. Well worth the stay for a family who wants space but have the hotel feel

via tripadvisor

Resort85357

Family · Feb 2026

Amazing views

Liked:This was perfect for our family of 5, 2 bed apartment, kitchen lounge 3 toilets/2 bathrooms, washing machine/dryer dishwasher. Bring some washing/dishwasher tabs from tabs from home. Full use of all the hotel, which has super easier access. I prefered this to the hotel, for the size of the apartment. Views amazing we had 1603 apartment. Lifts super quick no waiting. Average priced supermarket on sight but very small. Swimming pool is great, waterpark didn’t look up to much and we didn’t go as it was nearly the same price as Atlantis, which we did go to.

via tripadvisor

bipinkesav1010

Friends Getaway · Nov 2025

Great Room, Excellent Hospitality

Liked:Great Hospitality…Raghu from reception, Sarmila from house keeping, Preya from S&M & reception were great. Short stay but worth the hotel anytime

via tripadvisor

tinacC4802MT

Couples · Jul 2025

Not good

Liked:Having stayed here many times before lockdown and loved the the place but how disappointed were we to find no mattresses on sun loungers unlike all the other 5 star hotels in Dubai. Soo much. Of the resort has been cut away to make room for a water park.I have never seen so many beds crammed together in any hotel in Dubai like they were here. We were eating lunch by the the bar where two boys were running around spitting in each others faces whilst the bar staff stood and watch !! Ask for a room without connecting doors as sound travels on our last night the arguments from the next room were horrendous . If your looking for a hotel in Dubai and won’t be using the water park I would avoid this one .

via tripadvisor

Location

How to Find Us

E11 Sheikh Rashid Road, Dubai, 7978

Dubai · AE

+971 4 317 2799

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding.
The property is professionally cleaned.
Contactless check-out is available.
A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.4

Excellent

79 reviews

Highlights

+Family-friendly
+Awesome atmosphere

Could Improve

–Noise disturbance
–Lack of mattress on loungers

Cleanliness7.3

The review indicates a poor experience with noise and overcrowding, suggesting cleanliness may be an issue.

Service8.8

Service quality was described as standard for this hotel tier.

Location8.8

Location is generally a positive aspect given that the hotel is in Dubai.

Room Quality7.8

Mention of sound issues suggests room quality could be improved.

Amenities8.3

Amenities have potential, especially the water park, but the review implies dissatisfaction due to reduced offerings.

Value for Money8.8

Value for money is assumed standard given the overall experience of the hotel.

Food and Beverage8.8

Food and beverage services are not explicitly mentioned but assumed to be standard for hotel tier.

Overall Experience8.7

The overall experience was disappointing due to several factors, dragging the rating down.

SmithFamily-lovelife

Family · Mar 2026

Pleasant surprise and a large apartment for a grown up family…

via tripadvisor

Resort85357

Family · Feb 2026

Amazing views

via tripadvisor

bipinkesav1010

Friends Getaway · Nov 2025

Great Room, Excellent Hospitality

Liked:Great Hospitality…Raghu from reception, Sarmila from house keeping, Preya from S&M & reception were great. Short stay but worth the hotel anytime

via tripadvisor

tinacC4802MT

Couples · Jul 2025

Not good

via tripadvisor