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Mzima Beach

Diani Beach · KE

Mzima Beach

9.2
Exceptional5 reviews
  1. Hotel Collection
  2. /Hotels in Diani Beach
  3. /Mzima Beach
Free WiFiFree self parkingFree long-term parkingCovered parkingSecured parkingBicycle parking available

Check-in / Check-out

From 12:00 AM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, Free airport transportation, Surfing/bodyboarding nearby, Hiking/biking trails nearby, Sailing nearby, Scuba diving nearby

Location

Diani Beach, KE

Relaxation and Recreation

Enjoy massages, body treatments, and facials at the full-service spa. Dip into one of 3 outdoor swimming pools, then head to the private beach.

Convenience and Entertainment

Stay connected with complimentary wired and wireless internet access. Take advantage of concierge services, an arcade/game room, and Smart televisions.

Comfort and Luxury

Feel at home in individually furnished guestrooms with private patios. Amenities include designer toiletries, refrigerators, and complimentary wired internet.

Loading rooms and rates...

Location

How to Find Us

Diani Beach, Diani Beach, Kwale County

Diani Beach · KE

254-703773499

Policies

Good to Know

Check-in & Check-out

Check-in from 12:00 AM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.2

Exceptional

5 reviews

Could Improve

  • –Misleading photos
  • –Poor conditions
  • –Non-functional amenities
  • –High price
Cleanliness5.0

Guests had mixed reviews on cleanliness, with some mentioning poor conditions and lack of maintenance.

Service5.5

Service received varied feedback, with guests reporting issues like wifi outage, water shortage, and non-working AC.

Location7.5

The hotel's location was generally praised for being close to key landmarks and public transport.

Room Quality4.0

Guests expressed dissatisfaction with the room quality due to poor conditions, broken windows, and non-functional AC.

Amenities5.0

Amenities were not up to standard, with reports of wifi outage, water shortage, and lack of maintenance.

Value for Money4.0

Guests felt that the high price did not justify the poor conditions and lack of basic services.

Food and Beverage5.0

No specific feedback on food and beverage provided in this review.

Overall Experience3.5

Most guests had a negative overall experience, feeling misled and dissatisfied with the value for money.

john

Friends · Feb 2025

4
Liked:I feel I was misled by the photos. We were in a different building than what I thought from the main photos. The building is in need of repairs. We experienced, wifi outage - including a message when we tried to connect that the account was suspended for non payment. We were without water for an afternoon, the ac in the bedroom was not working. I have photos I can share showing the poor condition, including one of windows with boards over them presumably because the glass was broken. Paying over $300 a night I would have expected much more. I feel like I was ripped off.

via Nuitee

Abdirisak

· Aug 2023

10
Liked:Excellent service by the staff, very quite and lovely place

via Nuitee

Ashley

Family With Children · Aug 2023

10
Liked:Very attentive staff

via Nuitee

dwight

· Mar 2023

10
Liked:A quiet retreat on a beautiful beach. My room was self catered, and I enjoyed traveling into town by taxi or tuk tuk for shopping. Next door on the beach is a classic surfer bar and restaurant.

via Nuitee

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