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The Brown Palace Hotel and Spa, Autograph Collection

Denver · us

The Brown Palace Hotel and Spa, Autograph Collection

8.6
Excellent451 reviews
  1. Hotel Collection
  2. /Hotels in Denver
  3. /The Brown Palace Hotel and Spa, Autograph Collection
Paid WiFiParkingSelf parking (surcharge)Secured parkingRestaurantHealth or beauty spa nearby

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Fitness facilities (surcharge), Parking, Non-smoking rooms, Restaurant, Room service

Location

Denver, us

Luxurious Accommodations

Step into elegance at The Brown Palace Hotel and Spa, Autograph Collection, where each room features plush linens, a flat-screen TV, and an en suite bathroom. Relax in style with 24-hour room service and bathrobes provided for your comfort.

Indulgent Amenities

Unwind at the spa or stay active at the fitness centre, offering a range of massage and salon services. Whether it's a relaxing treatment or a workout session, we have you covered for a rejuvenating stay.

Culinary Delights

Savor exquisite dining experiences at our 3 on-site restaurants, from an elegant breakfast at Ellyngton's to fine dining at Palace Arms. Don't miss out on the special Dom Perignon Champagne brunch buffet and the classic Ship Tavern offerings.

Experience luxury and convenience at The Brown Palace Hotel and Spa, Autograph Collection. Book your stay now for a memorable getaway!

Loading rooms and rates...

Location

How to Find Us

321 17th Street

Denver · us

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Destination Fee includes: Daily $15 food and beverage credit, welcome cocktail, daily spa pass, daily historical tour & cigar cutting. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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THE BROWN PALACE HOTEL AND SPA, AUTOGRAPH COLLECTION

Guest Reviews

What Guests Say

8.6

Excellent

451 reviews

Highlights

  • +Beautiful lobby
  • +Centrally located

Could Improve

  • –Service issues
  • –Room cleanliness problems
Cleanliness8.4

Several reviews mention issues with the cleanliness of the rooms, including a dirty bathtub.

Service8.9

Mixed sentiments regarding service; while some staff were praised, others showed lack of attentiveness, especially during breakfast.

Location9.9

Centrally located, with easy access to holiday events and downtown experiences.

Room Quality7.9

Negative reviews referenced outdated rooms and temperature control issues.

Amenities8.9

Some issues with amenities, yet the lobby and historic charm were appreciated.

Value for Money8.4

Prices considered high given the reported service and room quality issues.

Food and Beverage6.9

Significant disappointment noted regarding the included breakfast promises that weren't fulfilled.

Overall Experience9.5

Ultimately a mixed experience; while there were beautiful aspects, the service and amenities detracted from the overall satisfaction.

Liessmann

Couple · Apr 2026

9

The interior is beautiful but it was difficult to locate facilities i.e. ice machine, public rooms,

Liked:We didnt have breakfast in the hotel.I

via Nuitee

Salitros

Couple · Apr 2026

4

Nice stay, wrong room

Liked:Beautiful hotel
Disliked:The thermostat in the room didn’t work. The air ran continuously and was very loud. The room was very cold.

via Nuitee

Podebrown1

Friends Getaway · Apr 2026

10

Nice hotel, nice location.

Liked:The Brown Palace is very nice. It's an old world charm that has been well maintained. No complaints.

via tripadvisor

davidlF4697LT

Couples · Apr 2026

4

Cannot recommend

Liked:Our Stay at the Brown Palace very disappointing. The hotel appears to have went downhill since our last visit years ago. We paid for a luxury suite. The view was nice and the bed was alright. When we first walked into our suite out hearts sank. It badly needed to be refreshed. The carpet was showing signs of wear. The couch and chairs looked like used furniture from a garage sale! 10 years ago the bath towels were large, soft and luxurious. Now you get a few small low grade scratchy towels like you would expect at a budget motel. 1 small piece of soap, 1 small token lotion, almost no take home memorabilia at all! The tv streaming did not work. Luxury robes used to be hanging in the closet. No more! The worst part was when I complained to the front desk. I was repeatedly told that she was sorry that I felt way- a non apology actually putting it back on us! Her utter lack of concern was appalling! She was smug and condescending. After her the manager's demeanor and attitude was shocking! They could care less! Cannot recommend needless to say.

via tripadvisor