Name: Embassy Suites Dallas - Park Central Area
Address: 13131 North Central Express Highway, Dallas, TX 75243
Rating: 7.1

Embassy Suites Dallas - Park Central Area | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Dallas, us

Luxurious All-Suite Hotel in Dallas, Texas

Embassy Suites Dallas offers a convenient location near top attractions and local area transport. State-of-the-Art Amenities include a fitness center with Precor equipment and an indoor swimming pool. The spacious suites feature two 37-inch flat-panel TVs, microwaves, and refrigerators for added comfort.

Delicious Dining Options

Guests can indulge in a free grab-and-go breakfast and nightly Manager's Reception with a fully stocked bar at the Park Central Area Embassy Suites. The onsite Riparian Grille restaurant offers a delightful dining experience.

Unwind and Relax

Experience unparalleled comfort and convenience at Embassy Suites Dallas. Book now for a memorable stay at our upscale all-suite hotel.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.1

Very Good

2,678 reviews

Highlights

+Friendly staff
+Great location
+Delicious breakfast

Could Improve

–Cleanliness issues
–Amenities not fully functional
–Room maintenance problems

Cleanliness6.1

Several mentions of cleanliness issues, including dirty rooms and mildew.

Service8.1

Overall positive mentions of staff being friendly and helpful.

Location8.1

Multiple mentions of the convenience of the hotel's location.

Room Quality6.6

Some positive aspects noted, but issues with room conditions such as temperature and overall maintenance.

Amenities6.6

Mention of some amenities being limited and others not functioning properly.

Value for Money7.1

Value perceived through reasonable pricing, but varied experiences influence overall impression.

Food and Beverage7.6

Positive remarks regarding breakfast and complimentary drinks.

Overall Experience6.7

Mixed experiences overall with certain highlights but several drawbacks.

Russell

Solo Traveller · Jun 2026

Perfect

Liked:Location, breakfast, very clean, had a small drip in bath ceiling, fixed in five minutes of asking, helpful staff

via Nuitee

Gregory

Solo Traveller · Jun 2026

a smelly situation

Liked:The staff was helpful at night when I checked in, but the morning staff wasn't so nice and helpful

Disliked:My room had a mold and mildew smell. Given the type of work I do, I thought my mind was playing tricks on me. Nevertheless, I woke up the next morning and went to take a shower I found the mold I was smelling.

via Nuitee

Jnikk29

Solo Traveller · Jun 2026

Liked:Nothing! Very run down, did not look like other Embassy properties! The breakfast was ok, definitely not great!

Disliked:The girl at front desk was rude! The parking lot under the hotel & the room didn't have sheets for pull out coach. My 3 & 4 yr olds brought me 2 push pin needles they found in the arm of the couch. This place was so bad we booked it for 2 nights & checked out after 1 night!

via Nuitee

terri5926

Family · Jun 2026

Believe the Poor Reviewz

Liked:My stay at Embassy Suites by Hilton Dallas Park Central Area was easily one of the worst hotel experiences I’ve ever had. Despite advertising itself as “recently renovated,” the property is severely outdated, poorly maintained, and frankly feels neglected. The entire hotel had a moldy smell, and to make matters worse, I encountered roaches during my stay. Nothing says “quality accommodations” quite like sharing your room with pests. The air conditioning was another disaster. The AC barely worked in the main hotel areas, making common spaces uncomfortable, and the AC in my room was no better. Considering the Texas heat, this is completely unacceptable. The room itself was dirty and showed obvious signs of poor housekeeping. There were stains on the curtains, stains on the floors, and even stains on the bedding. The bathroom looked like it was literally falling apart, and upon arrival there wasn’t even adequate shower soap and toiletries available. The staff somehow managed to make a bad experience even worse. They were both incompetent and rude throughout multiple interactions. I experienced issues with my room door lock. The lock would flash both green and red lights and behave as though the deadbolt was engaged. Instead of addressing the obvious malfunction, staff insisted this was “normal” and claimed the doorknob had simply been installed backwards. After being locked out of my room and making repeated trips to the front desk, I eventually had to demand that someone physically come to the room before they finally acknowledged there was a problem and let me back in. The elevators were another nightmare. One elevator wasn’t functioning at all, and another felt like I was stepping onto a trap door. Every ride felt questionable and unsafe. The surrounding area is also concerning. I never felt comfortable going outside the hotel. The property sits next to a Motel 6 and a La Quinta, and there appeared to be active drug activity occurring at the gas station nearby. It is not an area where I felt safe walking around. Parking is plentiful, but charging $20 per night for it is absurd given the condition of the property and lack of security. The parking fee was never properly disclosed during check-in. To make matters worse, parts of the parking area were flooded. The pool was one of the few things that was somewhat acceptable, although the chlorine level seemed excessive and there were only a handful of towels available. One thing that stood out while researching this hotel is the suspicious review pattern. It often appears that after a negative review is posted, multiple short, generic positive reviews suddenly appear. Based on my experience, the negative reviews are the ones that most accurately reflect the reality of this property. Between the roaches, mold, broken AC, filthy room, malfunctioning locks, failing elevators, rude staff, surprise parking fees, and overall lack of maintenance, this hotel falls far below the standards I would expect from the Embassy Suites or Hilton brand. Save yourself the frustration, spend your money elsewhere, and believe the negative reviews—they are far closer to the truth than the polished marketing photos.

via tripadvisor

Location

How to Find Us

13131 North Central Express Highway

Dallas · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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