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The Westin Galleria Dallas

Dallas, United States

The Westin Galleria Dallas

9.0
Exceptional365 reviews

13340 Dallas Parkway

13340 Dallas Parkway

  1. Hotels
  2. /Hotels in Dallas
  3. /The Westin Galleria Dallas
WiFi availablePaid WiFiParkingValet parkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Dallas, United States

Walkability

Walk Score® by Redfin
81
Walk
53
Bike

Convenient Amenities

Experience a seamless stay with complimentary Wi-Fi and a fully-equipped business centre at The Westin Galleria Dallas.

Fine Dining Options

Indulge in exquisite dining at The Second Floor Bistro-Bar and The Oceanaire Seafood Room right within the hotel premises.

Fitness and Recreation

Keep up with your fitness routine at the hotel's modern fitness centre and unwind by the heated outdoor pool. Families can enjoy quality time together at the Westin Kids Club.

Book your stay at The Westin Galleria Dallas, where luxury meets convenience and comfort awaits.

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Location

How to Find Us

13340 Dallas Parkway

Dallas, United States

+1 972-934-9494

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, Wi-Fi is available at the hotel.

Yes, the hotel has an on-site restaurant for guests.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at The Westin Galleria Dallas

LowHigh
Local grid: Medium carbon

The electricity grid in this region, not a rating of the hotel.

The Westin Galleria Dallas holds a Green Key Eco-Rating Program certification. The property also implements guest room recycling as an operational practice. [Note: Practices reported but not independently verified.]

Guest Room Recycling

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

365 reviews

Highlights

  • +Great customer service
  • +Convenient location
  • +Good amenities

Could Improve

  • –Cleanliness issues
  • –Room size concerns
  • –Limited food options
Cleanliness7.9

Several mentions of a dirty room and towels, indicating issues with cleanliness.

Service9.9

Numerous reviews highlight excellent customer service and professionalism.

Location9.4

Multiple reviews praise the hotel's convenient location near shopping and dining.

Room Quality8.3

Some positive feedback on room quality, but concerns about size and cleanliness were noted.

Amenities9.4

Guests appreciate the mall connection and available amenities.

Value for Money8.8

Mixed feelings on value for price, particularly in relation to cleanliness.

Food and Beverage8.9

Generally positive feedback on food with some mentions of limited options.

Overall Experience9.4

Consistently high ratings from guests indicating a good overall experience.

Kim

Couple · Oct 2026

10

Excellent

Liked:Close to everything
Disliked:Nothing

Joe

Couple · Aug 2026

8

Our stay was enjoyable overall we would stay again love the close proximity to shopping restaurants.

Liked:We liked the view that we had even though it might’ve been a little bit noisy. The bed was very comfortable.

Fetari

Couple · Aug 2026

4

After escalating management addressed concerns but this was once the stay was over and I continued to complain

Disliked:The customer service, on duty manager

Peter

Family With Children · Aug 2026

9

Good job

Liked:Nice Location and great service

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