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Shangri-La Colombo

Colombo · lk

Shangri-La Colombo

9.4
Exceptional2,031 reviews
  1. Hotel Collection
  2. /Hotels in Colombo
  3. /Shangri-La Colombo
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableSecured parkingRestaurant

Check-in / Check-out

From 02:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Electric bicycle charging station, Parking, Non-smoking rooms

Location

Colombo, lk

Luxurious Accommodations with Stunning Views

Shangri-La Colombo offers a luxurious stay in the heart of the city, with guestrooms featuring breathtaking views of the Indian Ocean, Beira Lake, or the cityscape.

Gourmet Dining and Entertainment

Indulge in a culinary journey at the hotel's innovative restaurants and bars, from savoring tasty steaks and seafood grills at Capital Bar & Grill to experiencing authentic Chinese cuisine at Shang Palace.

Relaxation and Wellness

Unwind at Chi, The Spa with holistic therapies, stay fit at the Health Club with top-notch equipment and trainers, and enjoy daily buffet meals at Central Restaurant.

Experience luxury, dining, and relaxation at Shangri-La Colombo - your ultimate destination in the city.

Loading rooms and rates...

Location

How to Find Us

1 Galle Face, Colombo 02

Colombo · lk

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Children under the age of 6 years can enjoy meals at no extra cost in all day dinning when accompanied by a paying adult. Children between 6 and 11 years also enjoy a 50% discount on meals. Children of and above 12 years are considered as adults.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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SHANGRI-LA COLOMBO

Guest Reviews

What Guests Say

9.4

Exceptional

2,031 reviews

Highlights

  • +Excellent service
  • +Great location
  • +Variety in food

Could Improve

  • –Cleanliness issues
  • –Slow check-in
  • –Small room sizes
Cleanliness8.3

Several reviews mentioned issues with room cleanliness and odors.

Service10.0

Overall positive comments on the staff's responsiveness and service quality.

Location9.7

Conveniently situated with easy access to shopping and city attractions.

Room Quality8.8

Commentary on small room sizes indicates room quality is decent but not exceptional.

Amenities9.7

Positive feedback on hotel amenities, including pools and dining options.

Value for Money9.3

Reports of high prices but implies value due to quality service and amenities.

Food and Beverage9.7

Review highlights impressive food varieties and quality.

Overall Experience9.8

Mixed experiences but overall a positive experience with notable service.

Hemal

Couple · May 2026

10

Best hotel in Colombo

Liked:I recently stayed at Shangri-La Colombo on the 30th for one night, and it was truly an outstanding experience from start to finish. From the moment we arrived, “Samdura” at the front desk welcomed us warmly and handled our check-in process professionally and efficiently. Her friendly attitude and excellent hospitality immediately gave us a wonderful first impression of the hotel. Later that evening, my friend and I visited Capital Bar & Grill. The atmosphere was fantastic, with a lively ambiance and an amazing live band that made the night even more enjoyable. We had a few drinks, and the service we received was exceptional. “Dilshan,” the bartender, provided excellent service and made sure we had a great experience throughout the evening. “Nipuna” was also top-notch in customer service, being attentive, professional, and extremely welcoming. The hotel rooms were very quiet, comfortable, and beautifully maintained, making our stay relaxing and peaceful. The pool area was spotless and offered stunning views, which added to the luxury experience. The food was also absolutely delicious, with every dish being full of flavor and well prepared. Overall, our stay at Shangri-La Colombo exceeded expectations. The excellent hospitality, beautiful facilities, delicious food, and outstanding staff made this a memorable visit. I would highly recommend this hotel to anyone visiting Colombo and look forward to returning again in the future.

via Nuitee

Zulaikha

Extended Group · May 2026

9

Shangri La Colombo - always delivers, personal touches and special requirements are met with a smile

Liked:the selection provided at the Horizon Club was more than enough and I used their service more than the main buffet, which I visited once and as always it was exceptional, varied choice to suit all needs. Thank you to the wonderful team at the Club, so very helpful and attentive.

via Nuitee

Vikram

Couple · May 2026

8

Value for money when there are hardly any tourists in the hotel was poor

Liked:Staff helpful. Rooms good.
Disliked:The quality of food was bad.

via Nuitee

Moshiur

Couple · May 2026

10

Excellent comfort!

Liked:Excellent location, cleanness, quality control, good service and excellent food
Disliked:Nothing!

via Nuitee