voco College Station Aggieland by IHG

Multiple guests reported serious cleanliness and maintenance problems (screws in bed, mold in bathroom/door tracks, urine smell, carpet stains, a live cockroach), indicating poor housekeeping and upkeep.

Service is generally praised (multiple mentions of helpful/terrific staff, specific praise for front desk agent Tanner), though there was at least one report of inadequate service recovery when a safety issue was raised.

Consistently described as a great location—close to dining, shopping and campus—mentioned positively in many reviews.

Room issues reported: AC not cooling well, damp-feeling beds, brown water, strong moldy/urine odors, stained carpet and decor changes some guests disliked—mixed to negative room condition overall.

Lobby and bar areas received positive mentions; renovations/maintenance were noted (some messy work). Amenities are generally good but impacted by ongoing maintenance.

Mixed value: location and staff add value, but complaints about breakfast price and reduced breakfast offerings lower perceived value for some guests.

Breakfast was criticized (limited hot options, no waffles, perceived downgrade from previous offerings and a $16 price point); bar/lobby area positive for some.

Overall experiences vary widely: many guests praise location, comfort and staff resulting in very positive stays, while others report serious cleanliness and room issues that mar their visit.