Name: Metropolitan at The 9, Autograph Collection
Address: 2017 E 9th St, Cleveland, Ohio, 44115, Cleveland, 44115
Telephone: 1-216-239-1200
Rating: 9

Metropolitan at The 9, Autograph Collection, Cleveland | Member Rates | Dyme

Free WiFiFree self parkingCovered parkingWheelchair-accessible on-site restaurantConference spaceConcierge service

Check-in / Check-out

From 04:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Express check-out, No single-use plastic straws, Comprehensive recycling policy, No single-use plastic stirrers, Free WiFi

Location

Cleveland, US

Discover the perfect blend of luxury and convenience at the Metropolitan at The 9, Autograph Collection in the heart of vibrant Cleveland.

Wellness and Recreation

Elevate your stay with access to a 24-hour health club or unwind on our stunning rooftop terrace and serene garden, offering breathtaking views and peaceful retreats.

Gastronomic Delight

Savor delicious meals at The Centro, featuring exquisite American cuisine, or indulge in room service. With three bars and lounges, you can always find the perfect spot to relax and enjoy a drink.

Business Excellence

Whether hosting a conference or a meeting, our extensive event space of 14,000 square feet and four well-equipped meeting rooms cater to all your professional needs.

Experience exceptional comfort and service—book your stay at the Metropolitan at The 9 today!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

155 reviews

Highlights

+Responsive staff
+Great location
+Beautiful rooms
+Fantastic amenities

Could Improve

–Cleanliness issues
–High prices for items
–Noisy surroundings

Cleanliness7.2

The room was very dusty and there were issues with room cleaning.

Service10.0

Staff was responsive and accommodating, particularly with room issues.

Location10.0

Great downtown location close to everything you need.

Room Quality8.7

Room layout issues affected overall comfort but there are beautiful rooms.

Amenities9.2

Amenities were fantastic, though some items were overpriced.

Value for Money7.7

Price raised expectations, which were not fully met.

Food and Beverage9.2

Food options are good but expensive.

Overall Experience10.0

Overall, guests had a positive experience with noted areas for improvement.

Sharon

Couple · Jun 2026

We didn’t think this hotel was that special - attention to detail was distinctly lacking and for the price, we definitel

Liked:The location was great - handy for downtown, playhouse circle, and the sports grounds - but then so are lots of other hotels nearby.

Disliked:The check-in process was a bit clumsy … my bank stopped my card because the payment was taken twice. Then they couldn’t tell me what the landline phone call charges would be for me to call my (UK) bank to sort it out.

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Ahmad

Couple · Jun 2026

Liked:The 9 is a decent hotel, but it feels a bit rundown for the price. Centro wasn't particularly impressive either. However, the staff and Valet provided excellent service, which made up for many of the hotel's other shortcomings. The Vault was closed on Saturday, and the rooftop was reserved for a private event. It would have been helpful to know about these closures when we checked in on Friday so we could plan accordingly. They had one elevetor running so soemtimes you would wait 15 minutes to get to and from your room. My rating reflects the price point and the level of experience I expect for a hotel in this category.

Disliked:see above.

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Angela

Family With Children · Jun 2026

Liked:Location, location, location! Thank you to my company, IDP!

Disliked:Nothing!

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Latese

Solo Traveller · Jun 2026

Perfection

Liked:EVERYTHING. Beautiful hotel, bar and restaurant options onsite, location, cleanliness, spacious room, charming staff, etc

Disliked:That I had to leave.

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Location

How to Find Us

2017 E 9th St, Cleveland, Ohio, 44115

Cleveland · US

1-216-239-1200

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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