Crowne Plaza Cleveland at Playhouse Square by IHG

Overall cleanliness was decent, but issues with no hot water and maintenance concerns were noted.

Staff were consistently described as helpful and friendly, enhancing the overall experience.

Many reviews praised the convenient location near bars, restaurants, and attractions.

Rooms were comfortable, although there were reports of noise and some maintenance issues.

Amenities such as the pool were appreciated, but there were complaints about the lack of hot water.

The additional parking fee was viewed as excessive, impacting the perceived value for money.

Food options were described as good, but expensive.

Guests had a generally pleasant stay with some noted issues but enjoyed the location and service.