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Crowne Plaza Cleveland at Playhouse Square by IHG

Cleveland · us

Crowne Plaza Cleveland at Playhouse Square by IHG

8.3
Excellent1,610 reviews
  1. Hotel Collection
  2. /Hotels in Cleveland
  3. /Crowne Plaza Cleveland at Playhouse Square by IHG
ParkingSelf parking (surcharge)RestaurantAccess to nearby indoor poolSnack bar/deliFitness facilities (surcharge)

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning, Restaurant, Room service

Location

Cleveland, us

Walkability

97
Walk
61
Bike

Spectacular Location and Modern Comforts

Luxurious Accommodations

Each room at Crowne Plaza - Cleveland at Playhouse Square offers a flat-screen TV, work desk, and coffee making facilities for your convenience.

Wellness and Dining Experience

Guests can stay active in the fitness center, unwind in the hot tub or sauna, and indulge in classic American cuisine at Encore Restaurant or enjoy a drink at Blue Bar.

Experience the best of Cleveland's attractions with Rock & Roll Hall of Fame, Cleveland Browns Stadium, and Quicken Loans Arena just a stone's throw away. Book now for an unforgettable stay at Crowne Plaza - Cleveland at Playhouse Square!

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FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Crowne Plaza Cleveland at Playhouse Square by IHG

LowHigh
High Carbon

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

1260 Euclid Avenue

Cleveland · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Why Dyme

Travel Smarter. Make an Impact.

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Fund Clean Energy

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CROWNE PLAZA CLEVELAND AT PLAYHOUSE SQUARE BY IHG

Guest Reviews

What Guests Say

8.3

Excellent

1,610 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Comfortable rooms
  • +Good food options

Could Improve

  • –High parking fees
  • –No hot water
  • –Noise from construction
Cleanliness7.8

Overall cleanliness was decent, but issues with no hot water and maintenance concerns were noted.

Service9.2

Staff were consistently described as helpful and friendly, enhancing the overall experience.

Location9.3

Many reviews praised the convenient location near bars, restaurants, and attractions.

Room Quality8.2

Rooms were comfortable, although there were reports of noise and some maintenance issues.

Amenities7.3

Amenities such as the pool were appreciated, but there were complaints about the lack of hot water.

Value for Money7.7

The additional parking fee was viewed as excessive, impacting the perceived value for money.

Food and Beverage8.3

Food options were described as good, but expensive.

Overall Experience8.7

Guests had a generally pleasant stay with some noted issues but enjoyed the location and service.

John

Couple · May 2026

9

We would stay here again

Liked:Large room, remodeled bathroom, clean. Entire staff was great. Breakfast was included!
Disliked:LOUD utility room buzz by elevators could be heard throughout entire floor & somewhat in room.

via Nuitee

JB HORSE JUDGE

Solo Traveller · Apr 2026

7

Probably wouldn't stay again

Liked:Reasonable rate, Valet was good
Disliked:The front desk staff was put off by any questions or communication.

via Nuitee

India

Family With Children · Apr 2026

4

We came we went but will never book again at this location.

Liked:I liked it was downtown, it was clean and it had a nice bar inside
Disliked:I don’t understand how the rooms are so dull and basic to be paying so much per night. The one lady at the desk was so rude with my ESA animal and instead of saying something to me she was having all staff side eying my family and I and made us very uncomfortable considering it’s a service dog and I called prior to booking this hotel for our trip to Cleveland. I also didn’t like that we paid 55$ per night for parking and could only do valet which was annoying when we were on a trip there and didn’t like waiting and waiting when we felt we should have had the option to park ourselves if we wanted to. The beds we were in room 617 and the beds made the worst noise and not comfortable what so ever! Not to mention you have to get buzzed in but there was people who were able to get in that were clearly not actual guest and were allowed to use the bathroom which we felt was very unsafe especially because we noticed it ourselves when we came in very late and sat down in the lobby to take pictures. If you know you know downtown is flooded with a bunch of anybody so just turned us off! We really only booked there for the pool and never will I ever book there again !

via Nuitee

Howard

Couple · Apr 2026

6

It was decent

Liked:I enjoyed the hotel bar but it needs to stay open later than 10PM.
Disliked:The rooms were too small for the what you pay

via Nuitee