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Excelsior at the Manor House

Clemmons · us

Excelsior at the Manor House

7.6
Very Good72 reviews
  1. Hotel Collection
  2. /Hotels in Clemmons
  3. /Excelsior at the Manor House
Offsite parking discounted rates availableSelf parking (surcharge)Offsite parking discounted rates availableCovered parkingSwimming poolFence around pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

Offsite parking discounted rates available, Non-smoking rooms, Air conditioning, Swimming pool, Non-smoking throughout, Fence around pool

Location

Clemmons, us

Luxurious Pool with a View

Indulge in our refreshing pool with a stunning view, perfect for relaxation and unwinding after a day of exploring.

Complimentary Amenities

Enjoy free WiFi and private parking during your stay, providing convenience and connectivity at no extra cost.

Tranquil Garden Setting

Discover serenity in our beautiful garden, ideal for a peaceful stroll or a moment of quiet reflection.

Begin your luxurious retreat at Excelsior at the Manor House. Book now for an unforgettable experience!

Loading rooms and rates...

Location

How to Find Us

4201 Manor House Circle

Clemmons · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties.

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EXCELSIOR AT THE MANOR HOUSE

Guest Reviews

What Guests Say

7.6

Very Good

72 reviews

Highlights

  • +Location
  • +Festival of Lights
  • +Quiet Atmosphere

Could Improve

  • –Cleanliness
  • –Comfort
  • –Overpriced
Cleanliness5.6

Numerous mentions of filthy conditions, stained towels, and dirty dishes.

Service8.5

Standard service quality for this hotel tier despite issues during stay.

Location10.0

Positive mentions about proximity to events and attractions.

Room Quality6.6

Mixed feelings with reports of uncomfortable beds and lack of essential amenities.

Amenities7.5

Limited amenities with reported issues, such as no breakfast and non-functional wifi.

Value for Money6.5

Perceived as overpriced for the quality of accommodations.

Food and Beverage7.5

No breakfast included and some disappointment expressed about food options.

Overall Experience8.6

A mixed experience overall, with some enjoyable aspects overshadowed by significant issues.

Alicia

Family With Children · Feb 2026

10

Loved our stay and will definitely be coming again soon!

Liked:Plenty of room Warm welcoming environment Clean facilities
Disliked:N/A

via Nuitee

Kathy

Couple · Jan 2026

7

I’ve stayed many times before and would stay again, but hope that these things are fixed.

Disliked:There were two things that I found disappointing, the room was freezing, and we could never get the heat to our comfort level. The thermostat did not work for us. There was a coffee maker, but no coffee mugs in which to make a cup of coffee. Disappointing that there was no breakfast included.

via Nuitee

Tana

Family With Children · Dec 2025

8

Great place like the privacy and the thought in th rooms and bathroom

Liked:Private
Disliked:Getting into it and needs curtains in living room

via Nuitee

Wendy

Family With Children · Dec 2025

4

Very disappointed

Liked:It was close to the light show.
Disliked:The picture you show is not the property where we stayed. The “cottage” is about a mile away. #1. NO heat the first night. That’s a big one. Offered another spot but that one smelled bad. Shabby. Overpriced

via Nuitee