iStay Hotel Ciudad Juarez, Ciudad Juárez | Member Rates

Name: iStay Hotel Ciudad Juarez
Address: Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf, Ciudad Juárez, 32310
Rating: 8.4

iStay Hotel Ciudad Juarez, Ciudad Juárez | Member Rates | Dyme

Self parking (surcharge)Offsite parking discounted rates availableOffsite parking discounted rates availableParkingRestaurantAccess to nearby indoor pool

Check-in / Check-out

From 03:00 PM · Until 01:00 PM

Classification

5-Star Hotel

Amenities

ATM/banking, Shopping on site, Television in common areas, Front desk (limited hours), Express check-in, Free wired internet

Location

Ciudad Juárez, mx

Walkability

Walk

Bike

Luxurious Amenities and Services

iStay Hotel Ciudad Juarez offers a plethora of luxurious amenities, including a refreshing swimming pool, a well-equipped gym, and a convenient business centre with complimentary Wi-Fi. The 24-hour reception is always ready to assist, from arranging car hire to providing a free shuttle service to the American Consulate.

Elegant and Comfortable Rooms

Indulge in the comfort of the air-conditioned rooms at iStay Hotel Ciudad Juarez, each adorned with modern décor and featuring a flat-screen satellite TV. Enjoy the convenience of free wired internet, a work desk, and a safe in every spacious room. The bathrooms are equipped with a bathtub, shower, and a hairdryer for your relaxation.

Delicious Dining Options

Savour a delectable array of hot and cold sandwiches at the hotel's restaurant, and kickstart your day with a scrumptious breakfast buffet offering eggs, fresh fruit, muffins, and bagels.

Experience luxury and convenience at iStay Hotel Ciudad Juarez - Book now for an unforgettable stay!

Neighbourhood

What’s Nearby

Borunda Park

0.6 miles

A popular playground and park in Ciudad Juárez.

4.5

Parque Público Federal El Chamizal

1.2 miles

A large public park for sports and recreation, ceded by the US to Mexico in 1963.

4.5

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

1,205 reviews

Highlights

+Good location
+Breakfast quality
+Room comfort

Could Improve

–Cleanliness issues
–Pool availability
–Value for money concerns

Cleanliness7.8

Concerns about the cleanliness of towels and mold in the shower.

Service9.3

General positive sentiment regarding staff and service, though some issues were noted.

Location9.3

Location was mentioned positively in multiple reviews.

Room Quality8.3

Room comfort was highlighted, but amenities were sometimes lacking.

Amenities7.3

Mixed feedback about amenities: pool availability and heating issues noted.

Value for Money7.7

Price wasn't seen as proportional to quality; some guests felt it could improve.

Food and Beverage8.8

Breakfast received positive remarks.

Overall Experience8.8

Generally favorable experiences, with some significant complaints.

Shiv Kumar Viswanath

Solo Traveller · Jun 2026

Liked:Location was great.

Disliked:Elevator was far off

via Nuitee

Pedro

Solo Traveller · May 2026

Liked:Everything

Disliked:Smell

via Nuitee

Ann

Couple · May 2026

It was ok. Won’t be returning.

Liked:Location was close to everything.

Disliked:When I rented the rooms they were for 2 adults each and specified on my reservation. When the additional adults arrived I was charged and additional $30. The rooms were not worth the price. No refrigerator and limited above ground parking. Not enough towels.

via Nuitee

Sonia

Couple · May 2026

Okay

Liked:I like that my dentist appointments were closed by and restaurants and easy to go downtown

Disliked:I always stay at this hotel I think it’s my 5 time going to Juarez and never had an issue until this last time . The lady that did the cleaning accused us of smoking inside the room which was false . Just because she found a water bottle with cigarettes that was inside the trash she awesome we smoked inside the room . The rooms have a balcony so I would smoke outside the room in the balcony and I would throw the cigarettes buds inside the water bottle I didn’t know we couldn’t smoke outside neither until they told me and I stopped. I thought it was ok because I would see other people doing it but I should have none better . Anyway what made me mad was the fact that the cleaning lady looked through the trash to find the water bottle and right away said we smoked inside the room I don’t even smoke inside my own house . But all the rest was good .

via Nuitee

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 01:00 PM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool, fitness center for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available throughout the hotel.

Yes, the hotel has an on-site restaurant for guests.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons

CO₂ Avoided Annually

~271,000

Equivalent Mature Trees Per Year

15 Central Parks

Of Mature Trees Equivalent

Sustainability at iStay Hotel Ciudad Juarez

LowHigh

High Carbon

No specific sustainability information is publicly available for this property. The hotel implements cleaning and disinfection standards, washes linens at high temperatures, and provides hand sanitizer and masks for guests. [Note: Practices reported but not independently verified.]

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Property is cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are available to guests

Guests are provided with free hand sanitizer

Individually-wrapped food options are available

Social distancing measures are in place

Acrylic shield between guests and staff in main contact areas

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

Paseo Triunfo de la Republica 3745 Colonia Circuito Pronaf

Ciudad Juárez · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.