Name: Hotel Los Cocos Chetumal
Address: Avenida Heroes 134 Colonia Centro, Chetumal, 77000
Rating: 8.1

All TravelSearch hotels, flights & cars JournalStories from the road

How Dyme WorksBook travel, fund renewables Our ImpactThe change your trips create Our StoryWhy we started Dyme

Currency

Hotel Los Cocos Chetumal | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Swimming pool, Restaurant, Room service

Location

Chetumal, mx

Modern Property with Convenient Amenities

Hotel Los Cocos in central Chetumal offers a vibrant stay with a gift shop, free Wi-Fi, and comfortable rooms equipped with colourful beddings, air conditioning, and cable TV. The on-site restaurant serves delectable Mexican cuisine and provides room service for guests' convenience.

Cultural and Culinary Delights Nearby

Explore the rich Mayan heritage at the nearby Mayan Culture Museum, just 100 meters away. Indulge in local flavors at the hotel's Mexican restaurant or head to the pizza place within 300 meters for a quick bite.

Prime Location for Exploration

Conveniently located just 10 minutes from Chetumal Airport, Hotel Los Cocos is also close to the Eco-Park and Chetumal Bay, offering easy access to nature and leisure activities.

Experience the best of Chetumal at Hotel Los Cocos - book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.1

Excellent

689 reviews

Highlights

+Good location
+Friendly staff
+Good food

Could Improve

–Need for renovations
–Cleaning issues
–Uncomfortable room features

Cleanliness7.6

Recurring mentions of outdated facilities and lack of proper cleaning in some areas.

Service8.9

Staff was noted as exceptional and friendly despite some issues.

Location9.1

Very convenient location, close to various attractions.

Room Quality7.1

Numerous complaints about room conditions and required renovations.

Amenities8.1

Facilities were mentioned positively, but some amenities were lacking, like breakfast.

Value for Money7.6

Experiences of guests suggest that the price doesn't reflect the quality offered.

Food and Beverage8.1

Good food reported, but breakfast options were noted as limited.

Overall Experience8.4

Generally positive experience overshadowed by some specific complaints.

Lachlan

Solo Traveller · May 2026

Liked:Good location. Good breakfast. Good staff Clean

Disliked:Old building. But very clean Would have been very nice 20 years ago. Chetumal in itself is very different to the North Yucatan. Did not feel particularly safe. Saw a drug deal in broad day light on the main street

via Nuitee

Umaña

Family With Children · May 2026

Though my stay was short, I was impressed by the attentive staff and the impeccable cleanliness of t

Liked:The room was clean and really quiet, and the location is perfect since the beach, shopping, and restaurants are right nearby.

Disliked:N/A

via Nuitee

Michelle

Couple · May 2026

Horrible

Disliked:False advertisement the property don’t look nothing like the pictures. And the room smells musty like mold reside there.

via Nuitee

Robert

Solo Traveller · May 2026

Liked:The rims were quite spacious. They're a bit dated but it worked fine.

Disliked:I stayed two nights. The first night was great in the pool. Was quite private. The second day was full of kids well into the late evening that were quite loud.

via Nuitee

Location

How to Find Us

Avenida Heroes 134 Colonia Centro

Chetumal · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that a safety deposit box is available subject to availability. Please note that the luggage storage is subject to availability and service hours are from 7:00 till 22:30. During the registration of guests, the hotel can only charge the credit card used to make the reservation if the cardholder is present.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Parking is subject to availability due to limited spaces. A deposit may be required at the property.

Explore More