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Residence Inn by Marriott Richmond Chester

Chester · US

Residence Inn by Marriott Richmond Chester

8.7
Excellent255 reviews
  1. Hotel Collection
  2. /Hotels in Chester
  3. /Residence Inn by Marriott Richmond Chester
WiFi availableParkingFree ParkingSwimming poolIndoor poolLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

2-Star Hotel

Amenities

WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Chester, US

Luxurious Amenities

Indulge in a relaxing stay at our Chester hotel, boasting a jacuzzi and indoor pool for ultimate relaxation. Enjoy the convenience of full kitchens in our studios, making you feel right at home.

Convenience and Connectivity

Stay connected with free Wi-Fi and unwind in front of a 37-inch flat-screen TV with HBO in every studio. Whether you're here for work or leisure, our amenities cater to all your needs.

Endless Recreation

With tennis courts, a gym, and proximity to golfing, jet-skiing, and jogging spots, there's no shortage of activities to keep you entertained. Explore nearby attractions like Busch Gardens and Kings Dominion for a memorable stay.

Book your stay at Residence Inn by Marriott Richmond Chester now for a delightful and fulfilling experience!

Loading rooms and rates...

Location

How to Find Us

800 Bermuda Hundred Road

Chester · US

+1 804-530-5501

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. This hotel will be undergoing a property improvement through July 2024. Construction will occur daily between 8am and 6pm. Guests may experience noise between these hours.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.7

Excellent

255 reviews

Highlights

  • +Clean and convenient layout
  • +Friendly staff
  • +Spacious rooms
  • +Well-stocked kitchen

Could Improve

  • –Initial room smell
Cleanliness8.0

The room initially had a bad smell upon arrival, but after airing out, it was generally clean.

Service9.0

Staff was friendly and accommodating.

Location8.7

Convenient location noted, although not elaborated upon in detail.

Room Quality9.0

Layout of the room received positive feedback and was spacious.

Amenities9.0

Kitchen was fully stocked and amenities in the room were appreciated.

Value for Money8.5

Good facilities suggest value for the money spent.

Food and Beverage8.7

Not specifically mentioned, assumed to meet standard expectations.

Overall Experience8.7

Overall, a wonderful experience with minor issues.

Shanta

Family With Children · Aug 2026

1

I wouldn’t recommend

Liked:N/a
Disliked:I called the facility to confirm that my rooms would be available before arriving i was told they were ready. When i arrived John/ angel had no clue what was going on and actually heard them complain that the staff was supposed to been had rooms turned over and they needed help. Was supposed to be able to check in at 3 rooms were not available until 430 had us standing in lobby.

via Nuitee

Tierra

Family With Children · Aug 2026

1

Our stay had potential, but repeated unfounded noise complaints, poor cleanliness, and feeling unfairly targeted made it

Liked:The room itself was spacious and met our family’s needs. The hotel was in a convenient location, and we appreciated having amenities like the pool and kitchenette. The front desk staff who checked us in were polite, and overall the property had the potential to be a nice place to stay.
Disliked:Unfortunately, our stay was overshadowed by how we were treated. From the moment we checked in, I felt like my family was unfairly singled out because I was traveling with four children. Before my children had even done anything, a front desk employee immediately warned me not to let them run through the hallways. She explained they had received complaints from extended-stay guests about previous visitors, but it felt like we were being judged before we even got to our room. Throughout our stay, we received multiple noise complaints that simply did not make sense. At one point, we were all downstairs at the pool for over 30 minutes, and our room was completely empty, yet the guest in room 218 continued to complain about noise coming from our room. It became clear that the complaints were not an accurate reflection of what was actually happening. At around 2:00 a.m., a staff member knocked on our door because of another complaint and asked if we could “call it a night.” I found this to be very unprofessional. I had paid nearly $700 to celebrate my child’s sleepover, and being told when my family should go to bed to accommodate another guest was inappropriate and made us feel unwelcome. Rather than investigating whether the complaints were valid, it felt like the hotel simply assumed we were responsible because we had children. The cleanliness also needs improvement. My children found pretzels and other food underneath the bed that had clearly been left behind from a previous guest, and the kitchen table was wobbly and unstable. Overall, I felt uncomfortable throughout my stay because of the repeated accusations and the way my family was treated. My reservation clearly indicated that I would be traveling with children, so I expected to be welcomed, not made to feel like a problem before we even unpacked.

via Nuitee

Tonya

Couple · May 2026

8

It was ok

Liked:everything was OK other than I did didn’t get the room i paid for
Disliked:Cool

via Nuitee

Tonya

Family With Children · May 2026

10

other than not getting a room I paid for everything else was OK

Liked:Everything Was Nice and clean
Disliked:they didn’t give me a room I paid for and I had to saddle because it wasn’t anymore. Rooms left.

via Nuitee

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