Name: The Hotel Chalet at The Choo Choo
Address: 92 Choo Choo Avenue, Chattanooga, TN 37402
Rating: 9.2

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning

Location

Chattanooga, us

Iconic Location

The Hotel Chalet is nestled between the Tennessee River and the foothills of Appalachia, offering a unique and picturesque setting for your stay.

Nostalgic Charm

As an anchor to the iconic Chattanooga Choo Choo, our hotel exudes a sense of nostalgia, providing guests with a one-of-a-kind experience that blends the past with the present.

Luxurious Accommodations

Indulge in first-class accommodations at The Hotel Chalet, where every detail is carefully curated to ensure a comfortable and memorable stay.

Experience the perfect blend of nostalgia and luxury at The Hotel Chalet. Book your stay now!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

2,502 reviews

Highlights

+Clean and nice accommodations
+Great location
+Beautiful decor
+Friendly and helpful staff

Could Improve

–Rude front desk staff
–Extra parking fees
–Dated appearance
–Lack of microwave in rooms

Cleanliness9.0

Guests noted it was clean and very nice, but some found the overall appearance dated.

Service8.5

Some reviews indicated issues with staff being lazy or rude, but others praised attentive service.

Location10.0

Multiple reviews highlighted a great location with easy access to restaurants and attractions.

Room Quality9.5

Rooms were described as beautiful and comfortable, though soundproofing was mentioned as a concern.

Amenities9.0

Amenities received positive mentions, although some specific requests were not fulfilled.

Value for Money9.0

Overall value was considered good, but some guests were unhappy about extra parking fees.

Food and Beverage9.0

Food service received praise but detailed experiences were sparse.

Overall Experience9.5

Many guests enjoyed their stay, expressing a desire to return.

Sarah

Solo Traveller · Sep 2026

Liked:Everything, we stayed in a carriage and liked it so much we stayed an extra day.

Disliked:Nothing, all great.

via Nuitee

Charles David

Couple · Sep 2026

Idyllic stay in a Pullman railroad car in the heart f Chattanooga.

Liked:Staff were friendly and helpful, especially Sam and Jeromy

via Nuitee

Suzanne

Couple · Sep 2026

Family visit with some sightseeing

Liked:Always convenient to family and downtown. The rooms are large and comfortable.

Disliked:Nothing

via Nuitee

Clark

Couple · Sep 2026

Great location great staff

Liked:Create location great history with the rail cars even if you don’t sleep in the Pullman railroad car rooms a lot of history very chill very nice attentive staff

Disliked:Good location

via Nuitee

Location

How to Find Us

92 Choo Choo Avenue

Chattanooga · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Cash is not accepted. For more details, please contact the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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