Name: Staybridge Suites Chattanooga Downtown - Convention Center by IHG
Address: 1300 Carter Street, Chattanooga, TN 37402
Rating: 7.4

Staybridge Suites Chattanooga Downtown - Convention Center by IHG | Member Rates | Dyme

WiFi availableFree WiFiParkingPrivate parkingAccessible parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Non-smoking rooms, Air conditioning, Fitness center

Location

Chattanooga, us

Enjoy all the comforts of home, including full kitchens and a free daily hot breakfast at this downtown Chattanooga, Tennessee hotel, situated near popular sites including Finley Stadium.

24-Hour Fitness Center and On-Site Convenience Store

Start the day with a workout or grab a snack at our convenient store.

Outdoor Barbecue Grills and In-Room DVD Players

Enjoy a barbecue under the stars or have a cozy movie night in your room.

Nearby Attractions and Pet-Friendly Accommodations

Explore local museums and universities, and bring your furry friend along for the trip.

Don't miss out on a memorable stay - book your room at Staybridge Suites Chattanooga Downtown-Convention Center today!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.4

Very Good

814 reviews

Highlights

+Good location
+Friendly staff
+Delicious breakfast

Could Improve

–Cleanliness issues
–Maintenance problems
–Overcrowded amenities

Cleanliness5.3

There were concerns about cockroaches and mold, impacting the perceived cleanliness significantly.

Service8.3

Most staff members were apologetic and polite, providing satisfactory service.

Location8.8

Multiple reviews praised the hotel's convenient location.

Room Quality6.8

Mixed sentiments with some mentioning rooms were comfortable, but one cited issues with hot temperatures and maintenance.

Amenities6.3

Amenities like the hot tub were criticized for being overcrowded and towels were reportedly unavailable.

Value for Money7.2

For the price, many felt it did not meet expectations due to various issues.

Food and Beverage8.8

Breakfast received positive mentions, indicating good food quality.

Overall Experience7.8

General experience varied; positive stays mentioned but significant complaints were also noted.

Janna

Solo Traveller · Jun 2026

Liked:Nice facilities. Nice people. Breakfast was good. Room was huge compared to average hotels.

Disliked:I think our room used to a smoking room. Had a smell of stale smoke. But we were sight seeing so much we weren't in the room much.

via Nuitee

Lyle

Solo Traveller · Jun 2026

Liked:Nothing

Disliked:I wasn't able to stay here because they had a gas leak. The place was very outdated. The person that I tried to get a refund from was very rude and offered no help. I had three children with me and was not about to risk their lives to try to stay there. I will never recommend this place.

via Nuitee

Margaret

Couple · May 2026

Find somewhere else to stay.

Liked:Great check-in experience. No convention was going on so quiet in hotel and on streets. Breakfast was average. Location was easy on/off Highway 24/Route 27.

Disliked:The hotel is in terrible disarray. There's was hole in the wall (like 4" diameter), a hole in the tub surround which you know is going to cause mold, the bed mattress and sofa mattress were very old and worn, and the air duct blows air directly on you all night in the bedroom. The chair that matched the sofa was worn and just felt dirty and finally (in the room) the desk chair was also dirty. The hallway had its own issues with scotch tape holding on corner trim every 3" down the wall, signs were not glued to the wall and just lying on the floor. There was a broken old obviously rain or similar leak soaked ceiling tile by the elevator that had aged and a drip pan under it with a rag hanging out of the ceiling tile. The place is overall worn and dirty.

via Nuitee

Gordon

Solo Traveller · May 2026

Liked:The location

Disliked:The lobby and the floor I stayed on smelled like mold

via Nuitee

Location

How to Find Us

1300 Carter Street

Chattanooga · us

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

For guests bringing pets, a nonrefundable pet fee is required upon arrival. Please contact the property for more details. When traveling with pets, please note that a nonrefundable extra charge of US$75 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.4

Very Good

814 reviews

Highlights

+Good location
+Friendly staff
+Delicious breakfast

Could Improve

–Cleanliness issues
–Maintenance problems
–Overcrowded amenities

Cleanliness5.3

There were concerns about cockroaches and mold, impacting the perceived cleanliness significantly.

Service8.3

Most staff members were apologetic and polite, providing satisfactory service.

Location8.8

Multiple reviews praised the hotel's convenient location.

Room Quality6.8

Mixed sentiments with some mentioning rooms were comfortable, but one cited issues with hot temperatures and maintenance.

Amenities6.3

Amenities like the hot tub were criticized for being overcrowded and towels were reportedly unavailable.

Value for Money7.2

For the price, many felt it did not meet expectations due to various issues.

Food and Beverage8.8

Breakfast received positive mentions, indicating good food quality.

Overall Experience7.8

General experience varied; positive stays mentioned but significant complaints were also noted.

Janna

Solo Traveller · Jun 2026

Liked:Nice facilities. Nice people. Breakfast was good. Room was huge compared to average hotels.

Disliked:I think our room used to a smoking room. Had a smell of stale smoke. But we were sight seeing so much we weren't in the room much.

via Nuitee

Lyle

Solo Traveller · Jun 2026

Liked:Nothing

via Nuitee

Margaret

Couple · May 2026

Find somewhere else to stay.

Liked:Great check-in experience. No convention was going on so quiet in hotel and on streets. Breakfast was average. Location was easy on/off Highway 24/Route 27.

via Nuitee

Gordon

Solo Traveller · May 2026

Liked:The location

Disliked:The lobby and the floor I stayed on smelled like mold

via Nuitee